Fix: Memory Dump Error FIFA 23: The application encountered an unrecoverable error.
A memory Dump error occurs when trying to launch FIFA 23. It comes with an error message saying The application encountered an unrecoverable error. Click “OK” to create a dump file, and please share it on our site.
What are the possible reasons for this error?
In the error message, ‘The application encountered an unrecoverable error,’ it indicates that there is a problem with the game files, including the anti-cheat files, or there is an issue with the hardware components, such as using incorrect overclocking settings, or having low-end hardware components that are not compatible with FIFA 23. These are some of the main causes that often trigger this issue.
What does ‘Memory Dump’ in the error message mean?
Memory dump file refers to the process of taking all information from the RAM and creating a file containing essential information about a crash on the hard drive, enabling the user to troubleshoot the cause of the system or application crash.
If you click “OK,” a memory dump file will be created, which you can submit to the FIFA 23 support site. However, there are very few chances of receiving replies from the support team, as several affected users have already asked on their official forum many times. Unfortunately, they only received a single response, which did not work for them.
1. Reinstall EA Anti-cheat
As you know, anti-cheat is required for FIFA 23, as it prevents cheaters from gaining an unfair advantage in the game. Sometimes, the anti-cheat stops working properly, which prevents FIFA 23 from running and results in this error message. Therefore, to determine whether the anti-cheat is causing the error or not, try reinstalling it by following these steps.
- Right-click the FIFA 23 shortcut and select ‘Open File Location’, or directly navigate to the FIFA installation folder.
- From here, go to the _Installer folder, then the EAAnticheat folder.
- Run the EAAnticheat.installer.exe.
- Once it is opened, click Uninstall, then click Install.
- Once the anti-cheat is reinstalled, restart your computer, and then check if the error still persists.
2. Temporarily Disable Your Antivirus.
Regardless of whether you have third-party antivirus software or use Windows Defender to protect your computer, you should try disabling your antivirus program. This is because EA’s anti-cheat tasks run in the background to monitor the tasks that are being executed. As a result, cheaters will not be allowed to use any program designed to gain an unfair advantage in FIFA 23.
Since multiple anti-cheat tasks run in the background, they may catch the attention of your antivirus program, which can prevent the anti-cheat from running correctly due to interference from the antivirus program. To ensure proper functioning, try disabling your antivirus program, whether it is Windows Defender or third-party antivirus software such as Avast. To do so, follow the steps specific to your antivirus program.
2.1 Disable the Windows Defender.
To disable Windows Defender, follow these steps:
- Right-click the Start Menu and select Settings to open it.
- Once you are in the settings, go to Privacy and Security, and then proceed to Windows Security.
- Open Virus & threat protection from the Protection areas section.
- Click Manage Settings under Virus & threat protection settings.
- Here turn off Real-time protection and Could-delivered protection.
- Once completed, try launching FIFA 23 and see if it is working or not.
2.2 Disable the third-party antivirus software.
The steps for disabling third-party antivirus software may vary depending on your antivirus software.
- Right-click the third-party antivirus icon from the system tray.
- Hover over the name of your antivirus and click Disable permanently or Disable for 10 minutes.
- Once completed, try launching the game. After it has loaded, enable the antivirus and enjoy your game.
3. Disable MSI Afterburner or RIVA Statistics
If you have overclocked any of your components, such as the GPU, CPU, or RAM, then try removing the overclock settings, especially if you are a newbie and don’t have much knowledge about overclocking. This is because incorrect overclock settings can cause your components to overheat, which can either crash the game or prevent the game from launching or running.
If you have overclocked the CPU or RAM from the BIOS settings, head to your BIOS settings to reset your overclock settings to default. However, if you have overclocked your GPU, then follow these steps.
The following steps are for users who used MSI Afterburner to overclock their GPUs. If you used a different application, such as one other than MSI Afterburner, simply open it, reset your GPU overclock settings, and then see if the error persists or not.
- Launch MSI Afterburner, and click the Reset icon in the bottom left.
- Once all the settings have been reset, close it and try launching FIFA 23 to see if the error has been fixed or not.
4. Enable Secure Boot
Most anti-cheat programs use a secure boot feature to ensure that every software the user is running has a digital signature, which proves that the program is trusted and verified. This process helps prevent cheaters from gaining an unfair advantage, making it more difficult for them to use any kind of executable file that does not have a digital signature. Hence, EA Anti-Cheat requires a secure boot feature to be enabled in order to run FIFA 23.
So if the secure boot is disabled or you don’t have Windows installed in UEFI mode, unfortunately, you will encounter this error message.
Secure Boot can only work in UEFI mode. Therefore, if your Windows is installed in Legacy Mode, you cannot enable Secure Boot, and you also cannot play FIFA 23. To resolve this issue, you must either reinstall Windows 11 in UEFI mode and enable Secure Boot or downgrade to Windows 10.
Follow the steps to enable secure boot.
- Turn off your system completely, and head to your BIOS settings by pressing F2 or Delete. If you don’t know your BIOS key, you can search online.
- Once you enter the bios settings, go to the Advanced settings.
- Then, go to the Windows OS configuration or security settings.
- Look for the Secure Boot option and navigate to it.
- Now click the Secure Boot option and select Enabled.
- Once completed, save and exit the BIOS settings, and restart your computer.
- Then, try to launch FIFA 23 and see if the error has been fixed or not.
5. Run the System File Checker.
If there is a problem with the Windows files, such as redistributable DLL files required to launch the game, this error could occur. Hence, to ensure that there is no corruption in the Windows system files, try running the SFC or System File Checker. It is a command-line utility that allows users to restore corrupted DLL or system files. To do so, follow these steps:
- Press the Windows key, type “Command Prompt,” and press Ctrl + Shift + Enter to open it as an administrator.
- Once it is opened, type the following command and press Enter to execute it.
sfc /scannow
- Once executed, wait for the verification process.
- Once it is finished, close the command prompt and try launching FIFA 23.
6. Perform a Clean Boot
A clean boot refers to a troubleshooting technique that can be used to determine which third-party program or service is interfering and causing an issue.
When you perform a clean boot on your Windows, all third-party programs and non-Microsoft services are disabled, which helps troubleshoot the problem. Therefore, if you have any third-party program or service preventing FIFA 23 or its anti-cheat from running, performing a clean boot will help fix this error.
- To perform a clean boot, press the Windows + R keys together to open the Run Program.
- Enter “msconfig” in the box and click “OK” to open the System Configuration window.
- Select ‘Selective Startup‘ and proceed to the ‘Services‘ option at the top.
- Select “Hide all Microsoft services,” click “Disable all,” and click “Apply.
- Once finished, go to “Startup” at the top and click on “Open Task Manager.
- Here, you will see all the apps that start with your Windows. It is possible that one of them is causing the issue. To address this, disable all of the third-party applications by right-clicking and selecting ‘Disable‘.
- Once done, close the Task Manager and restart your computer to apply a clean boot. Then, try opening FIFA 23 to see if the error is fixed or not.
7. Repair your Game Files
Now, if the error persists after trying all the solutions, the last solution we recommend is repairing your game files. We don’t recommend reinstalling the whole game, as it could take some time if you have a slow internet connection. Verifying the game files will allow you to restore the corrupted files, which could fix this error.
FIFA 23 is available on various platforms; the following steps may vary depending on the platform you use to play FIFA 23.
- Open your launcher and go to Library.
- Right-click the game and go to its Properties.
- Then, head to the Local Files or Game Files settings.
- Click Verify integrity of game files or Very the game files.
- Wait for the verification to be finished, then check if the error is fixed.
If you find it difficult to repair your game files by following the steps above, you can read an article on how to repair game files based on the platform you are using to play FIFA 23.
FIFA 23 Memory Dump Error- FAQs
To fix this error, try reinstalling the EA Anticheat because if the anti-cheat is facing a problem, it can prevent FIFA 23 from running on your computer.
There are many leading causes that trigger this error, but one of the main cause that many affected users finds in their issue is a problem with the EA Anticheat. Hence, try reinstalling it. if that does not work, try disabling your antivirus software temporarily.