The Blue Screen Of Death is commonly known as BSoD, bluescreen and stop error which occurs after the system encounters a fatal error and is not able to recover itself. This screen can occur due to a number of reasons and needs to be diagnosed to pin down the exact cause which is what you’d need to do in order to get this resolved.
In this guide I walk you through the basic steps without getting into the complications.
Here’s how the Blue Screen Of Death looks like
What causes the Blue Screen Of Death?
As stated above, there are numerous reasons why it could occur eg: bad ram, bad hd, addon components, overheating, overclocking, incompatible drivers, malwares etc – If the occurrence is related to a hardware then you’ll need to replace/fix that particular hardware component (which will require further diagnosis of the dump files). However, if it is software related then you can remove/upgrade/repair the software bit to get the issue resolved.
Okay, so what do i do now?
The steps are simple, download free WhoCrashed Home Edition. WhoCrashed is an automatic crash dump analyzer that provides insights and much detailed information by analyzing the dump file. Though, not all types of errors are correctly analyzed by WhoCrashed therefore if you are in such situation where WhoCrashed isn’t able to tell what’s wrong then you should ask us through the comments section. Besides, WhoCrashed there is a simpler tool which is BSOD Viewer by Nirsoft but it does not tells you what action should be taken.
There are three tabs on top, Report – Dump files & Local Drivers. – Click Dump Files and click Analyze. Wait 1-2 minutes, then back to the Report tab and scroll down to view the crash log. On this page, you will see all crash logs, with bug check description giving you the most possible cause of where the problem originated from.
crash dump file: C:\Windows\Minidump\052014-57330-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75C00)
Bugcheck code: 0xCA (0x2, 0xFFFFFA80167083E0, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation description: NT Kernel & System
Bug check description: This indicates that the Plug and Play Manager encountered a severe error, probably as a result of a problematic Plug and Play driver. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
Now since you’ve got the report of the BSOD with the crash logs analysed the WhoCrashed software will point you out what needs to be done or is likely to get you kick started in the right direction. The actions you need to take depends on the bug-check description, so if it is a upgraded driver then you’ll need that to be uninstalled and revert to a previous version of the driver.