How to Fix Memory_Management BSOD (Blue Screen)

Blue Screen of Deaths, or more commonly known as BSODs, are very common among Windows users. If you are a regular user of Windows, you must have come across at least a few BSODs in your life. BSODs falls in the critical errors category of Windows errors. Whenever a BSOD happens, it usually means that a serious error caused a system crash and Windows cannot recover from it. Since every BSOD is followed by a restart of your machine, they will always show an error message on the screen. This error message helps us identify the root of the problem. In this article, we are specifically talking about the Memory Management error code of the BSOD.

So, if you are seeing a BSOD with a Memory Management error code written at the bottom right corner then this article is for you.

Now, before we go on a hunt to solve this Memory Management issue, let’s first have a look at the reasons behind this. The most common cause of a BSOD is either failed driver or a hardware issue. There can be other reasons but these are the most common ones. And, since the error code is about Memory Management, it’s safe to say that your memory hardware (RAM) or a driver related to memory caused this BSOD.

Tip

Scan your system with an antivirus. Sometimes the problem might be because of the damaged system files and these files are damaged because of a virus. Scanning your system is a good way of getting rid of these infections. Note: If your antivirus finds threats on the system then go to method 3 and run a SFC scan as well.

Method 1: Check and Clean RAM

Since the error code is pointing towards memory issues, it’s logical to start our troubleshooting with RAM of the system.

Hardware

First, let’s take care of the hardware issues. Once we rule out these then we can switch towards the software based solutions for the RAM.

Here are a few things that you should do to make sure the problem isn’t caused by a hardware issue

  1. Open your computer casing
  2. Clean the board. Make sure there isn’t any dust settled especially around the RAM
  3. Take out your RAM and clean it. Do this for all sticks of RAM
  4. Clean the RAM slots as well. Improper connections might also lead to this BSOD
  5. Insert the RAM back in

Now check if the BSOD is still happening or not. If the problem is still their then do the following

  • If you have multiple RAM sticks then try to take out RAM sticks one by one. If the BSOD doesn’t happen after taking out a specific RAM stick then that is the one causing this issue. You can get that RAM stick checked and replace it with a new one.
  • If you only have 1 RAM stick or you couldn’t detect the problem, try to start your computer with a new set of RAM stick(s). Make sure the new RAM is in working condition. You don’t have to buy it, you can take one from another computer or your friend. If the problem doesn’t happen with the new RAM then the problem is certainly in one of your RAM sticks. However, if the problem is still there then the most likely issue is the driver issue.

Software

If following the above given steps didn’t help, it’s time to check your RAM via software. There are plenty of applications available for checking you’re RAM for any issues. However, we will only consider 2 of the most reliable and well known programs. The first one is the Windows own memory testing utility and the second one is the Memtest.

Windows Memory Diagnostic: The first one in the list is the Windows own Memory Diagnostic Tool. It comes pre-installed with the Windows and provide decent accuracy in detecting any RAM related issues. This isn’t the best choice when it comes to RAM check but it is suitable for people who are more comfortable in using Windows own tools.

Here are the steps for using the Windows Memory Diagnostic tool

  1. Hold Windows key and press R
  2. Type mdsched and press Enter

  1. Click Restart now and check for problems (recommended)

Note: If it gives any errors or if it doesn’t work then follow the steps below

  1. Press Windows key once
  2. Type Memory diagnostic tool in the Start Search

  1. Right click Windows Memory Diagnostic from the search results and click Run as administrator
  2. Click Restart now and check for problems (recommended)

RAM testing will begin on the restart. Everything will be checked automatically so all you have to do is wait. Once the tests are done, you will have to login to the Windows in order to see the results. In fact, results will automatically come up on the screen once you log in. These test will give you an idea about the health of your computer’s memory. If the results are bad then its time to replace your RAM.

Memtest

Memtest is basically a program that is used to test the conditions of your RAM. It takes a lot of time but it is quite useful in checking the condition of your RAM. Go here and follow the steps in method 1 to check your RAM.

Method 2: Clear CMOS

Clearing the CMOS battery is a solution that has worked for a lot of users. CMOS battery is referred to as the Real Time Clock which basically means that it is responsible for keeping the time correct. It is a Non-Volatile RAM which is a fancy way of saying that it retains its information even if you turn off the computer.

There are two ways to clear the CMOS battery. You can either use the BIOS or clear the CMOS through hardware approach. We will cover both in this section.

Clear CMOS via BIOS

Follow these steps to clear the CMOS from your BIOS menu

Note: The steps given below will reset your settings to the default. So, if you made some changes in the BIOS, you will have to change these back once you are done with clearing the CMOS.

  1. Turn on your computer
  2. Once the error is shown, press F1 or Del or F10. You will also see the button mentioned on the screen as well. The button you press to open BIOS depends on your manufacturer so it varies from manufacturer to manufacturer.
  3. Once you are in the BIOS, locate an option named “Set BIOS to Default” or some variation of that. This option will generally be on the main tab/screen of your BIOS. Select this option and save the settings. Use the arrow keys to navigate through the menu.

Now, restart your computer and check whether the error is still there or not.

Clear the CMOS via Motherboard

This is the hardware approach of clearing CMOS battery. This is generally useful when you can’t access the BIOS. We will recommend you to follow the instructions in the above Clear CMOS via BIOS section mainly because this section requires a bit of technical knowledge.

So, here are the steps to clear CMOS battery

Note: If you don’t feel confident then either use the computer manual or contact a computer expert.

  1. Open your computer casing
  2. Looking for a round silverfish cell shaped thing. Remember the round cells that you put in the wrist watches? It will be like that but larger in size
  3. Now, there are two options. You can either take out CMOS battery or use the jumper. Let’s first have a look at how to remove it
    1. Remove CMOS Battery: To remove the CMOS battery, just simply take it out. You won’t need any screws to take out the battery. It should be fitted or latched inside its slot. Note: Some mother boards don’t have removable CMOS batteries. So, if you can’t take it out then don’t use a lot of force. It should easily be removable. If you can’t take it out then that probably means that it is fixed.
    2. Reset via Jumper: Majority of the motherboards will have a jumper that can be used to clear the CMOS battery. Identifying the location of the jumper is pretty hard since it varies from manufacturer to manufacture. But, there should be CLEAR, CLR CMOS, CLR PWD, or CLEAR CMOS written near it. This should give you an idea of the jumper. You can also use the manual of your computer to pin point the exact location of the jumper.
      • Once you have located the jumper, it’s pretty straightforward.
      • Simply turn the jumper to the reset position
      • Turn on your computer
      • Turn off your computer
      • Move the jumper back to its original position

Once you are done with these steps, simply close the closing of your system and turn on the computer. Everything should be fine.

Method 3: Run SFC

If the other two methods didn’t work then the problem might be happening because of a software issue. A lot of the times Windows system files get corrupted or changed that may cause these kind of issues. So, SFC should come in handy in these situations.

SFC stands for System File Checker. As its name indicates, it is a tool that checks system files. It is a Windows own built-in tool that can be used to check the system files for any corruptions or problems. It detects these problematic files and fixes them. So, we will be using SFC to fix system file issues.

  1. Press Windows key once
  2. Type command prompt in the Start Search box
  3. Right click Command Prompt from the search results and select Run as administrator
  4. Type sfc /scannow and press Enter. Note: If you see this error message Windows Resource Protection Could Not Start the Repair Service then that means the Windows Modules Installer service is either disabled or stopped. You should type net start trustedinstaller and press Enter and then retype sfc /scannow

  1. Now, wait for the scan to finish. It might take a while
  2. Once the scan is completed, SFC will show you the results as well.
  3. There are 4 types of results that you will get
    1. Windows Resource Protection did not find any integrity violations. This means that everything is fine

  1. Windows Resource Protection found corrupt files and successfully repaired them. This means that there was a problem but now the issue is solved

  1. Windows Resource Protection could not perform the requested operation. This means that there was a problem in the process. Make sure you started command prompt with administrator privileges or type net start trustedinstaller and press Enter in the command prompt.
  2. Windows Resource Protection found corrupt files but was unable to fix some of them. If you see this message then go here and analyze the log file created by SFC.
  3. Now that you are done with the scan, we will advise you to repeat step 4 (Type sfc /scannow and press Enter) 3 more times to ensure that everything is checked and fixed. Scanning 3-4 times is a good practice and it ensure best results
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

How to Fix Memory_Management BSOD (Blue Screen)

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