How to Fix SYS_ERROR DEV 10493 in COD: Black Ops 6
The Sys_error DEV ERROR 10493 in Black Ops 6 is typically caused by issues with the reserved space on consoles, which is used for temporary files that help games run smoothly. When this space becomes corrupted, it prevents the game from launching. However, the error can also occur due to corrupted game files or cache, which may happen due to server issues or improper game shutdowns.
Before resolving the issue, ensure you have the latest version of the game installed. Outdated versions can cause various problems.
1. Clear the Reserved Space (Xbox)
Reserved space is part of the console’s storage allocated for upcoming DLC content and updates, storing temporary files that help run the game efficiently. When this space becomes corrupted, it displays the error Sys_error DEV ERROR 10493. You can fix this by clearing the reserved space on your console.
Note: This won’t delete the game data or any other configurations.
- From the Home screen, navigate to My games and apps.
- Select Black Ops 6 from the installed games and choose Manage Game and add-ons.
- Scroll down to Saved Data and select Reserved Space.
- Click Clear Reserved Space to confirm the action.
- Once done, launch the game.
2. Power Cycle your Console
Power cycling can help with bugs and glitches that prevent games from working correctly. To power cycle:
- Turn off your console completely.
- Unplug the power cables from the console.
- Wait for 15 to 20 seconds, then plug the power cables back in.
- Turn on your console and check if the error is resolved.
3. Restore the Game License (PlayStation)
If the game license becomes corrupted or out of sync, it can lead to errors like 10493. Restoring the license refreshes all permissions and discrepancies.
- Go to Games and select Call of Duty.
- Select Restore License and click Restore.
- Launch the game to see if the error is fixed.
4. Reinstall the Game
Corrupted files or incompatible data can also cause errors. Reinstalling the game replaces corrupted files with fresh ones.
4.1 PlayStation
- Go to Games and select Call of Duty.
- Select Manage Game Content.
- Delete Black Ops 6 Multiplayer and reinstall it from the PlayStation Store.
4.2 Xbox Console
- Press the X button on your controller to open the main menu.
- Go to My Games and Apps and then See All.
- Select Call of Duty Black Ops 6 and press the button with three lines on your controller to open the menu for the game.
- Select Uninstall and then Uninstall All to confirm.
- Reinstall the game to resolve the error.
None of the solutions worked? Try connecting to another network, which might resolve the error if it’s caused by a network connection issue.