How to Fix Steam Login Error Code E87?

Steam Login Error Code E87 occurs when there is a problem with the cookies saved in the AppData folder. Cookies are the piece of code that is used by the application to recognize the users and other things that they purchased, downloaded, and added as a favorite. When the cookies get corrupted, it causes E errors when trying to sign in to Steam.

1. Check the Steam Server Status

Before we get into the solutions, make sure to check the Server Status because the E87 error occurs when the Steam server is not running properly, so make sure to check the server status by visiting the steamstat.us site.

If you see the Steam Server is up, it means the problem is from your side, and you need to troubleshoot the error by following the methods listed in this ultimate guide.

Use the QR Code to sign in to your Steam account

Since Steam offers to sign in with a QR code, it is recommended to try that first. To do so, simply install Steam App on your mobile. Then, log in with your credentials and try sign-in by scanning the QR code visible on the Steam login UI.

2. Check Date and Time

Another thing you need to make sure of is that you have the correct time on your PC. This is because having the incorrect time can send inaccurate information to the server. As a result, the server can respond with the steam login error code E87. Therefore, configure the correct date and time by following the steps:

1. Right-click the Start Menu, and select Settings to open it.
   
2. Go to Time & Language from the left pane.
3. Click Date & Time settings. Here make sure that the Set Time Automatically option is turned on.
4. Make sure is correct Time Zone is selected.
5. Then, click Sync Now to synchronize the time with the server.
   

3. Clear Steam Cache files

Cache files are the files that the application uses frequently to reduce the loading time. Every application creates cache files to save the data that it needs to access frequently, such as images and web pages.

This also includes the cookies that are required by the application to authenticate the users. Therefore, make sure to clear the Steam cache files by following the steps:

Note: The cache files will be recreated when you launch Steam.

1. Press the Windows + R keys, which will open the Run Window.
2. Then, type appdata and click OK to open the folder.
   
3. Navigate to the Local folder.
4. Here find the Steam folder.
5. Right-click on it and select Delete.
   
6. Once the folder is removed, open Steam and try sign-in to your Steam account to see if clearing the cache files worked or not.

4. Clear Temporary Files

The application also creates temporary files, but they are intended to handle temporary tasks. They are not attended to complete the long terms tasks. Therefore, they are saved in a separate local temp folder.

When you run Steam, its temporary files become active in the background. Therefore if they are corrupted, it will cause error code E87. So in this step, we will try clearing the temporary files by following the steps:

1. Right-click the Start Menu and select Run from the listed options.
2. Here type %temp% in the input box and click OK to navigate to the temporary files folder.
   
3. Use the combination of Ctrl + A to select all the files.
4. Press the Delete key to wipe out all the temporary files.
   
5. If you see the warning message saying, “This action can’t be completed because the file is open in <Program Name>“, click Skip to ignore.
   
6. Once done, launch Steam, and sign in to your Steam account to check for the error message.

5. Reset the Steam Password

If the error still persists, you can try resetting the Steam password, which will let you access the Steam account with the new password. This works in most cases when facing the E error codes on Steam. Follow the steps to reset the Steam password:

1. Open Steam and click Help, I can’t sign in.
   
2. Click I forgot my Steam account name or password.
   
3. Here enter your email address or phone number.
4. Tick I’m not a robot and click Search.
   
5. Select Email an account verification code to <Email Address>.
   
6. Go to your email account, and open the Steam Support email address.
7. Click Resume Recovery and then click Reset my password.
8. Here type the password twice and click the Change Password button.
9. Once done, try sign-in to your Steam account.

6. Use VPN (Virtual Private Network)

VPN or Virtual Private Network allows users to change their location and the connection route so that they can access the websites and applications not allowed in their region.

You can use a VPN to just login into the Steam account. This will ensure you whether there is a network problem from the backend or not. There are many VPNs available, and you can choose the best one by visiting our guide on Bes VPNs of 2023.

7. Use Your hotspot

You can also use a hotspot connection if you don’t want to use VPN but make sure to use a different connection, such as mobile or any other Wi-Fi connection. There are various ways to connect the hotspot to your computer. You can use one of the following according to your situation.

7.1 Connect the hotspot using Wi-Fi Adapter

If you have a Wi-Fi adapter or laptop, you can simply turn on the hotpot on your mobile and make sure to see the name and password of the hotspot connection. Then, go to your system and connect the hotspot connection.

7.2 Connect the hotspot using the USB Cable

If you don’t have a laptop or Wi-Fi adapter, you can use the USB cable to connect the hotspot connection to the system. To do so, simply connect the mobile and the computer through the USB cable. Then, navigate to the hotspot settings, and turn on the USB Tethering feature.

Once you have connected to the hotspot, try sign-in to the Steam account.

8. Try Logging-in Using Another Device

If the error persists, try signing in from other devices. Oftentimes, sign-in from other devices works. Therefore, make sure to do that before moving down to further methods.

9. Delete the Steam Package folder

The Steam Package folder contains the files that the application uses frequently. Thus, if the files are corrupted, it will cause this error. Therefore, try deleting the Steam package folder, which will be recreated when you launch the Steam with the new files. To do so, follow the steps:

1. Right-click the Steam and select Open file location.
   
2. If you don’t have a shortcut created, open the Start Menu by pressing the Win key. Here type Steam.
3. Right-click on it and select Open file location. This will navigate you to the shortcuts folder.
4. Right-click the Steam and select Open file location.
   
5. Here find the Package folder, right-click on it, and select Delete.
   
6. Once done, launch Steam to see if the error is fixed or not.

10. Reinstall Steam

Lastly, you can try reinstalling Steam if the issue persists. Even though reinstalling Steam might not work, we still recommend trying it. It is because reinstalling Steam will restore the corrupted files and fix the error. To reinstall the Steam, follow the steps:

1. Open Settings by pressing Win + I together.
2. Go to Apps & Features > Installed Apps and find the Steam app.
   
3. Click the three dots and select Uninstall.
4. Again, click Uninstall to confirm.
5. Once done, download the Steam installer using the link.
6. Then, run the installer and simply install the application.
7. Once done, try login to your account.

If reinstalling Steam also fails to fix this login error, you need to submit the ticket to Steam support in order to get your issue resolved. To do so, simply visit the Steam support page, and submit the ticket. The support team will contact you to solve your issue.