Some Sling users are reporting that they constantly end up seeing the ‘8-4612 error code‘ when trying to use the service from various devices. This issue is reported to occur on Windows, macOS, Android-iOS, and various smart TV models and streaming smart dongles.
After investigating this particular issue, it turns out that there are a couple of potential culprits that might be causing this issue for users that are actively using the Sling TV service. Here’s a list of instances that are confirmed to cause the error 8-4612:
- Badly Cached data -As it turns out, this particular issue is often associated with badly cached data done by the device you’re using to stream Sling TV content from. In the vast majority of cases, you should be able to fix the issue by power-cycling your device of choice.
- Corrupted Sling TV Installation – Under certain circumstances, you can expect to see this error occurring due to some kind of corruption that’s affecting the local installation of the Sling TV app. In this case, you should be able to fix the issue just by reinstalling the problematic application.
Now that you know the most common culprits that will cause the error 8-4612, here’s a list of methods that are confirmed to fix this issue:
Method 1: Power-cycling your Streaming Video Player
According to a lot of users that were dealing with this issue, this problem is often associated with badly cached data by the video player that you’re using to stream Sling content. This is confirmed to occur with Amazon Fire TV Sticks, with Roku devices, and on a lot of Smart TV operating systems.
If you find yourself in this particular scenario, you should be able to fix the issue by power-cycling your device and giving it the time to clear the power capacitors so it gets rid of the temporary data.
Regardless of the streaming video player of choice, we’ve put together a list of sub-guides that will walk you through the entire process. Follow the guide that’s applicable to your current situation:
A. Power-cycling your Fire TV Stick device
- If you currently have any type of app on Fire TV, close it completely and make sure that no process is running in the background.
- Remove the Fire TV Stick from the device it was previously connected to, then wait for a full minute before to allow the power capacitors enough time to clear themselves.
- Next, plug the Fire TV Stick back in and see if the problem is now fixed by opening the Sling app once gain and attempting to stream a piece of content.
B. Power-cycling your Roku Device
- To initiate a simple Roku reset, you need to unplug it from the power source and wait for at least 10 seconds or more to clear the power capacitors.
- Once this time period is passed, plug the Roku device back on, then hit any button on your Roku remote when you see the signal appearing on the screen to complete the startup process.
- Open the Sling app and see if the problem is now fixed.
C. Power-cycling your Smart TV
- Start by turning your Smart TV off, then physically unplug the device from the power outlet it’s currently connected to and wait for a full minute.
- While you wait, go ahead and press and hold the power button on the TV (not the remote) for 5 seconds or more to discharge the power capacitors.
Note: This will clear any OS-related temp data that are preserved in between startups.
- Plug your device back in, turn your Smart TV on, and initiate another streaming job on Sling TV and see if the 8-4612 error code is now fixed.
If the same problem is still occurring, move down to the next potential fix below.
Method 2: Reinstall the Sling TV App
If the simple power-cycling procedure wasn’t effective in your case, you should proceed by making sure that there’s nothing wrong with the current installation of the Sling TV app.
We’ve managed to find dozens of user reports confirming that they successfully managed to fix the error 8-4612 by reinstalling the application on the device that they were using the app on.
Because the Sling TV app is being used on a variety of different devices, we’ve compiled a series of sub-guides that will walk you through the process of reinstalling the application.
Follow the guide that’s applicable to your particular scenario:
A. Reinstalling the Sling TV App on Android
- From the home screen of your android device, locate the Slint TV app, then press and hold on to it for a few seconds until the Uninstall button appears.
- When the menu appears, tap on Uninstall, then confirm the uninstallation by clicking Yes, then wait until the operation is complete.
- Open the Play Store app and reinstall the latest version of the Sling TV app and see if the problem is now fixed.
- Launch the Sling TV app again and see if the issue is now resolved.
B. Reinstalling the Sling TV App on Fire TV Stick
- From the Home page of your Fire TV Stick, open the Settings tab.
- Next, navigate to Applications then select Manage Installed Application.
- Locate the Sling TV app, then select Uninstall from the context menu that just appeared.
- Confirm the uninstallation of the app, then search for the Sling TV app again and install it.
- Launch the Sling TV app again and see if the problem is now fixed.
C. Reinstalling the Sling TV App on Roku TV
- From the home screen of the Roku interface, use the remote to select Sling TV from the list of available channels.
- Next, from the dedicated Slint TV menu, access the Remove Chanel option using your Roku remote, then confirm your choice.
- Once the operation is complete, return to the Channel Store and reinstall the Sling TV app.
- Launch the Sling TV app once again and see if the problem is now fixed.
D. Reinstalling the Sling TV app on Smart TV
Reinstalling a smart TV app is very different across the many TV operating systems that you’ll encounter across various manufacturers.
However, if you’re using an Android TV, you can reinstall the Sling TV app using the instructions below:
- On your Android TV, bring up the main menu and access the My Apps menu.
- Inside the My Apps menu, access the Download Apps tab, locate the Sling TV app.
- When you see it, expand the context menu associated with Sling TV, then choose Uninstall from the context menu.
- Once the app is uninstalled, return to the initial My Apps menu and re-download the Sling TV app by utilizing the search function.
- Launch the App once again and see if the problem is now fixed.