AMD Installer Shows Error 195 (Oops! Something Went Wrong)? Here is how to fix it

Graphics drivers are really important for your system to run as you would want it to. Without the proper graphics drivers installed, your computer won’t be able to utilize everything your graphics card has to offer. The AMD Error 195 occurs when you are trying to use the AMD Radeon Software Installer which is used for automatically detecting your graphics card and installing the necessary drivers. However, if there is something that is interfering with the process, things might not go as expected i.e. the appearance of the error 195.

AMD Error 195

As it turns out, the error message is often caused by third-party interference that is preventing the installer from running properly.  Before we jump into the various workarounds you can implement to get the issue sorted, let us have a look at the potential cause of the issue in more detail. In some cases, the reason you might face this issue is the interference of the Windows Defender or Firewall with the installation process of the installer. At times, the Windows Defender Firewall might be stopping the requests made by the installer which results in the said issue. Quite similarly, the Windows Defender can rarely hinder the process which causes it to throw an error. This isn’t limited to just the Windows Defender but also applies to the third-party antivirus software that you might be using.

Now that we’ve been through that, let us jump into the different solutions you can implement to get this resolved.

Turn off Windows Defender and Windows Firewall

The first thing that you should do when you face the AMD Error 195 is to make sure that your Windows utilities are not interrupting the installation process. Like we have mentioned, Windows Firewall or, at times, the Windows Defender can interfere with the auto-installer which prevents it from installing the required graphics drivers on your system. To avoid this, what you should do is temporarily turn off both the Windows Defender and Windows Firewall. Follow the below instructions on how to do this:

Windows Defender

  1. Press the Windows key + I button to open up the Settings window. There, make your way to Update & Security > Windows Security. Alternatively, you can search for Windows Security in the Start Menu and open it up.
    Windows Settings
  2. Once you are in the Windows Security window, click on Virus and Threat Protection. This shall open up a new window.
    Windows Security
  3. Now, click on the Virus and Threat Protection settings option and then turn off the Real-time protection.
    Virus and Threat Protection
  4. When prompted with a User Account Control dialog box, click Yes to allow this.

Windows Firewall

  1. In the Settings window, type Windows Defender Firewall and then click on it. As before, you can also just search for Windows Defender Firewall in the Start Menu and open it up from there.
  2. Once there, click on the Turn Windows Defender Firewall on or off option on the left-hand side.
    Windows Defender Firewall
  3. Choose Turn off Windows Defender Firewall for both Private and Public network settings.
    Turning off Windows Defender Firewall
  4. Finally, click OK.

Once you’ve turned off both of these utilities, try running the installer again to see if that works out for you. Make sure to turn on Windows Defender and Firewall once you are through the installation as these are really important to keep your computer safe from potential security risks.

Disable Third-Party Antivirus

If you are using third-party antivirus software on your system to keep it safe from unwanted files, there’s a good chance that it could also prevent the AMD installer from working properly. Third-party antivirus software usually goes a step further in trying to secure your system and as such often false positives are triggered which is why it indulges with other processes. There’s a simple workaround to stop it from happening and that is to disable your third-party antivirus software. This can be done inside your antivirus settings.

Disabling Antivirus

Once you have turned off your antivirus, launch the installer again to see if it works. It is important to note that you should turn on your antivirus software again after the drivers have finished installing.

Use an Ethernet Connection

As it turns out, the issue can sometimes be weirdly caused if you are on a wireless connection. The reason as to why this occurs cannot be determined (it could be due to weak signals or any other interference) but it has been reported by users and thus, it is worth a shot if the above solutions haven’t bore any fruit for you. Therefore, if you have an ethernet cable around, plug it into your PC or laptop and then give the installer another go.

Ethernet Port

Manually Download the Driver

In the unfortunate case that none of the above solutions have helped you fix the issue, do not fret as you can still get the required drivers installed without using the auto-installer. For this, you will have to manually look up the driver for your graphics card and then download it. To do this, follow the instructions down below:

  1. First of all, head over to AMD Drivers Support website.
  2. There, instead of downloading the Auto-Detect Installer, search for your graphics card in the provided area.
    Downloading AMD Driver
  3. If you are not sure about the model of your graphics card, don’t worry as we already have an article that will help you out there. Simply head to this article on our website that takes you through the process of finding the graphics card on your system.
  4. After that, just search for your product and then click the Submit button.
  5. A new page with a number of drivers will open up. Expand the menu that’s for your operating system and click the Download button.
    Downloading AMD Drivers
  6. Once the drivers have been downloaded, run the executable file and follow through the process to finish the install.

Muhammad Zubyan

Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.