Windows

Fix: INET_E_RESOURCE_NOT_FOUND on Windows 10

There’s no doubt that Windows 10 is delivering updates on regular basis. These updates, although improves the overall experience of Windows 10, sometimes cause unwanted behavior in a lot of built-in apps. One of those apps is the Microsoft Edge or Internet Explorer. One of the latest Windows 10 updates is known to cause issues with Windows own browsers.

The issue will prevent you from accessing any webpage using the Microsoft Edge or Internet Explorer. You will most likely see a message saying “Hmm… cannot reach this page” with a button “Details”. Once you click the “Details” button you will see an error code “The DNS server might be having problems. Error Code: INET_E_RESOURCE_NOT_FOUND”. Sometimes your page might load but it won’t work. For example you might not be able to upload any documents. Most of the users have mentioned experiencing this issue while connecting to Google pages. The issue is actually random which means that it will come and go without any pattern. So, sometimes your Edge might work fine while sometimes it might give this error. Also, keep in mind that this error only effects the Microsoft Edge and Internet Explorer. So, you will be able to use other browsers like Mozilla Firefox and Google Chrome.

The issue, as mentioned above, is mainly seen after the Windows 10 latest update. So the culprit behind it is the Windows update. This means that this will most likely get fixed in the upcoming updates. So, all you have to do is wait for the next updates from Microsoft and in the meanwhile, you can go through the methods given below to get around the issue.

So here are a few methods to get around this problem.

Method 1: Repair Corrupt Edge Files

Download and run Reimage Plus to scan and restore corrupt and missing files from here, and then see if the issue is fixed if not then try the other methods listed below.

Method 2: netsh Reset

This method was suggested by Kyle in the comments below. If you have a static IP please not that doing the procedure below will reset all ip settings, if static ip is not a concern then just go ahead with this method otherwise (save your IP Configuration). The method to save the configuration is listed below along with the netsh reset steps.

  1. Hold the Windows Key and Press X.
  2. Choose Powershell (Admin).
  3. Type ipconfig /all > C:\ipconfiguration.txt
    This will save your IP configuration into the ipconfiguration.txt file in C:\
  4. Then type, netsh int ip reset c:\resetlog.txt and PRESS ENTER
  5. Then type, netsh winsock reset and PRESS ENTER
  6. Reboot your PC and test.

Method 3: Uncheck Enable TCP Fast Open

This work around has been provided by the Microsoft officials and it works smoothly. Basically, you have to turn off the option TCP fast open from your Microsoft Edge browser which will solve this issue. If you don’t know, TCP Fast Open is a feature introduced by Microsoft that improves the performance and security of Microsoft Edge. So, disabling it won’t have any ill effect on your computing or browsing.

Follow these steps to turn off TCP Fast Open

  1. Open Microsoft Edge
  2. Type about:flags in the address bar
  3. Scroll down until you see a Network section. If you are using newer Edge, you need to press Ctrl + Shift + D to display all the preferences.
  4. Uncheck the option named TCP Fast Open. In case of newer Edge, set the option to Always off. 
  5. Restart your browser

This should solve your problem.

Method 4: Use InPrivate Browsing

Another workaround provided by Microsoft Officials is to use InPrivate Browsing. InPrivate Browsing, if you don’t know already, is a method of browsing privately. In this mode of browsing, the browser doesn’t record your history.

You can do InPrivate Browsing by the following way

  1. Open Microsoft Edge
  2. Click on the 3 dots on the top right corner
  3. Select New InPrivate Window
  4. Now browse as you normally would.

As long as you are in this InPrivate Window, your browser should work fine.

Method 5: Changing UAC Settings

Changing the settings of the UAC (User Account Control) have also proven to work for users. The Microsoft Edge won’t work if your UAC settings are at Never Notify. Any other settings will make your Edge work again. So, changing the settings to something else will solve the problem.

  1. Hold Windows key and press R
  2. Type control and press Enter
  3. Click User Accounts
  4. Click User Accounts again
  5. Click Change User Account Control settings
  6. Slide the bar up and down to change the settings. If it is set to Never Notify, change to whatever you want. It is better to pick the second option from top.
  7. Click Ok

Now check if the Microsoft Edge is still giving the error or not.

Method 6: Reinstall Edge

If the above 2 methods didn’t work for you then it’s time to reinstall Microsoft Edge. Reinstalling Edge solves the problem for a lot of users. So, if nothing else works then it is time to reinstall Microsoft Edge which solves this problem.

Note: This method will remove any of your favorites so don’t forget to backup your favorites before resetting Microsoft Edge.

Back up your favorites:

Follow the steps given below if you want to backup your Microsoft Edge favorites

  1. Hold Windows key and press R
  2. Type %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default and press Enter
  3. Now right click the folder named DataStore and select Copy

  4. Now go to Desktop or anywhere where you can find the file easily. Right click and select Paste.

That’s it. Now you have a backup of your favorites. The instruction to importing these favorites back to the fresh Microsoft Edge will be given at the end of this method.

Reinstall Edge:

Now follow the steps given below to reset Microsoft Edge

  1. Go here and download the zip file
  2. Extract the contents of the file using Winrar of Winzip
  3. Right click the extracted file (it should be named ps1) and select Properties
  4. Select General tab
  5. Check the option that says Unblock
  6. Click Apply then select Ok. 
  7. Make sure the Microsoft Edge is closed and there is no instance of it running
  8. Right click the ps1 file and select Run with PowerShell
  9. Now your PowerShell will open and then close. Wait for it to close
  10. Once it is done, your Microsoft Edge should be reset.

Note: If you are not seeing the ‘unblock’ feature in the properties tab, do not worry. Jump to step 8 and launch the script with PowerShell. When you do, you will be asked whether you want to run this instance of the program on your computer or not. Press Y to continue.

In case of problems:

If the reinstalling of Microsoft Edge doesn’t solve your problem then follow these steps.

Note: You are required to know your account’s password before proceeding with this fix. Furthermore, you may also require administrator privileges to perform some fixes.

  1. Hold Windows key and press R
  2. Type msconfig and press Enter
  3. Select Boot tab
  4. Check the option named Safe Boot
  5. Click the option Minimal under the Safe Boot section
  6. Click Ok
  7. Click Restart when it asks you to restart
  8. Once restarted, Hold Windows key and press R
  9. Type C:\Users\%username%\AppData\Local\Packages\ and press Enter
  10. Click View then check the option named Hidden Items (to make sure that folder isn’t hidden)
  11. Right click the folder MicrosoftEdge_8wekyb3d8bbwe and select Properties
  12. Uncheck the option Read only
  13. Click Apply then click Ok
  14. Right click the folder MicrosoftEdge_8wekyb3d8bbwe and select Delete
  15. Reboot your computer
  16. Hold Windows key and press R
  17. Type msconfig and press Enter
  18. Select Boot tab
  19. Uncheck the option named Safe Boot

Now repeat the steps given in the section Reinstall Edge (above)

Restore your favorites:

Once you have reset you Microsoft Edge, you can restore your old favorites and settings by following the steps given below

  1. Go to the location where you copied DataStore folder (from backup your favorites section)
  2. Right click DataStore and select Copy
  3. Hold Windows key and press R
  4. Type %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default and press Enter
  5. Right click anywhere in the folder and select Paste
  6. If it asks, select Replace the files in the destination
  7. Click yes to any other prompts that might appear

Once it is done, your old settings and favorites should be back now.

Method 7: Flush DNS

Flushing the DNS and retrying works for a lot of users as well. So, follow the steps given below and then try Microsoft Edge again.

  1. Press Windows key once
  2. Type Command Prompt in the Start Search

  3. Right click Command Prompt from the search results and select Run as administrator
  4. Type ipconfig /flushdns and press Enter
  5. You should see a message Windows IP configuration successfully flushed the DNS Resolver Cache

  6. Type exit and press Enter

Now try to run Microsoft Edge again and see if the problem is solved.

Method 8: RegFix

  1. Download this regfix from (here).
  2. Extract the zip file to a folder.
  3. Open PowerShell as Administrator or Open Command Prompt as (Admin) and type powershell and press ENTER or use Win + S.
    cd into the directory where the extracted regfile is saved.
  4. Type set-executionpolicy unrestricted
  5. Select A and hit enter to allow running scripts ‘.\FixTcpipACL.ps1’
  6. Reboot your PC and test.

Method 9: Renaming Connections Folder

Sometimes, making certain adjustments in the registry fixes the error. Therefore, in this step, we will be renaming the connections folder. For that:

  1. Press the “Windows” + “R” keys simultaneously to open the run prompt.
  2. Type in “regedit” and press “Enter“.
    Typing “Regedit” in the Run prompt and pressing Enter
  3. Open the folders in the following order
     HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > CurrentVersion > Internet Settings
  4. Rightclick on the “Connections” folder and selectrename“.
    Right-clicking on the connections folder and selecting “Rename”.
  5. Type in “ConnectionsX” and press enter.
  6. Restart your computer and check to see if the issue persists.

 

14 Comments

  1. Hi, I’m having big problems with the Fix: INET_E_RESOURCE_NOT_FOUND on Windows 10 issue described above. Nothing seems to be working, so I’m trying your fixes above. Under the Reinstall Edge option, your step #5 appears incomplete. It reads, “5. Check the option that says.” What option am I supposed to check?

  2. I had this issue just today 11/8/17. i tired EVERYTHING in this list and nothing worked. The fix was run a winsock reset:
    if you have a static IP then please note ALL settings as these commands will wipe the static IP info.

    open CMD as admin and type the following 2 commands:
    1: netsh int ip reset c:resetlog.txt
    2: netsh winsock reset

    Then reboot. Once logged into windows enter in your static IP info if needed. then test..

  3. No, you don’t. If you enter the ‘>’ symbol, the result of the command ‘netsh int ip reset’ will be saved in the text file. This result is not important to be saved so we don’t to use the greater than symbol.

  4. This error does effect Chrome and Firefox as well as Edge. My wife’s desktop gets this error at least a couple of times a week. Rebooting her computer gets her back online until it happens again. NONE of the other computers in the house have this problem.

    The logs before and after the winsock reset changed some of the IPv6 DNS settings. Since a reboot was getting my wife back online for a couple of days at a time, I’m hoping this will prove to be a longer lasting solution. I’ll post back.

  5. Also, your Method 3: Uncheck Enable TCP Fast Open does NOT work for Microsoft Edge 42.17134.1.0, running in Windows 10 Home ver 10.0.17134 build 17134.

    There is a Developer settings section and a Standards preview section. There is NO “Network” section at all. In the Developer settings section, there is a “Hide my local IP address over WebRTC connections” option, but nothing below that.

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Fix: INET_E_RESOURCE_NOT_FOUND on Windows 10

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