Fix: Windows 10 Loses Internet Connection

After the launch of Windows 10, a majority of Windows users started shifting their Operating Systems to the latest one. Users have reported that they are losing internet connection after installing Windows 10. It is quite interesting as Windows 10 is the successor of all the Windows and it should act as the best of all. We know that this issue will be resolved over time but it is quite a headache for those users who need to be connected all the day.

Although, sometimes, the Windows shows that the system is connected to the internet but it doesn’t work at all. Trying to fix this issue automatically doesn’t work at all and it stays as it is. So, in this guide, we will be trying to fix this issue.

Reason Behind the Problem “Losing Internet Connection after Installing Windows 10”:

One of the common causes of this problem is the missing or corruption of Windows Socket API (winsock) inside Windows registry. Sometimes, a registry key related to winsock might get corrupted due to some viruses. So, it causes the internet to shutdown. TCP/IP configuration can also be the main culprits behind this issue.

Another thing which can be involved in creating this problem might be network card drivers corrupted or not installed properly.  

Solutions to Fix the Problem “Losing Internet Connection after Installing Windows 10”:

There are multiple causes behind this problem, so, there might be multiple solutions to fix it. Follow these methods to get your internet back to work on Windows 10.

Method # 1: Resetting Winsock and TCP/IP

Resetting Windows Socket API can do the trick in a majority of cases. You would also be required to reset IPv4 and IPv6 protocol to get your internet back. To do all of this hefty stuff, follow the steps below.

1. Open the Command Prompt (Admin) by right clicking over the start menu and selecting it from the list. You can also use Win + X keys on the keyboard and select it from the list.

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2. Type the following commands inside the Command Prompt and hit Enter key after typing each one. You can also copy/paste the commands by right clicking inside the command prompt and selecting the Paste


netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

Reminder: Press Enter after typing each line.

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3. After the process is done, reboot your computer and check your internet connection whether it is back to work or not.

Method # 2: Updating Network Adapter Drivers

Sometimes, after the installation of Windows, compatible drivers are not installed by Windows because of lack of support for that particular adapter. So, downloading and updating your adapter drivers from manufacturer’s website manually can solve the problem.

1. Download the latest drivers from manufacturer’s website.

2. After the drivers are downloaded, navigate to your Device Manager > Network adapters and right click on the one you are using for your internet connectivity. Select Update Driver Software from the top.

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3. Inside the update window, click on Browse my computer for driver software and browse the appropriate driver you downloaded from the hard drive and hit Next button at the end. After the process is done, reboot your PC and check for problem.

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Method #3: Uninstall App

It is possible that a third-party application might be preventing you from being able to connect properly. Therefore, it is recommended that you uninstall the Intel PROSet/wireless Software application if it has been installed on your computer.


Kevin Arrows

Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
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Expert Tip

Fix: Windows 10 Loses Internet Connection

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

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