Fix: Epic Games Launcher Won’t Open

Epic Games Launcher is an application that lets you run games developed by Epic Games like Fortnite. Lots of users are complaining about not being able to open the Epic Games Launcher. Since this launcher is your gateway to playing games, this can be really problematic. The problem is, as the name suggests, that the epic games launcher is not working. In some cases, users aren’t seeing anything whereas some users are seeing the launcher launch for a short amount of time and then it goes back to its start screen. Whatever may be the case, the bottom line is that people can’t get Epic Games Launcher to start working again.

Epic Games Launcher Won’t Open
Epic Games Launcher Won’t Open Fix

What causes the Epic Games Launcher to stop working?

There are quite a few things that can cause this problem. The list is given below

  • Error state or servers: It’s pretty common to see applications get stuck for no reason. There isn’t a specific answer for why this happens but the most likely case is that applications don’t start properly and all they need is a simple reboot. So, a reboot of the system or the application (in this case, the epic games launcher) fixes the issue.
  • Servers: Epic Games servers can cause this issue as well. Whenever you open the Epic Games Launcher, it tries to connect with the Epic Games servers. Your launcher won’t open if it can’t connect to the servers. Another indicator of this issue is your launcher status. If you are seeing your launcher change statuses from being busy to connecting then that means your launcher is fine and it’s the servers. This is a very common thing on update days where there’s a lot of load on the servers. So, the usual solution, in this case, is to just sit and wait.
  • Antivirus: Antivirus applications can prevent applications from getting started and Epic Games Launcher is no exception. So if you have an antivirus application installed then that might be preventing your launcher from getting started and working.

Note

  • Before performing the steps given in the methods listed below, try to open the launcher and wait for a while especially if there is a new update coming in. In a majority of the cases, the problem was with the servers and users were able to successfully launch the launcher after a few minutes. Some users had to wait at least 30 minutes before their launcher automatically signed in.
  • Sometimes applications get stuck and have random issues that no one can explain. These types of issues are usually solved by a simple reboot. So, try to restart your system and see if that works.
  • Make sure that there is no issue with Epic Games Launcher servers as recently people have reported there was an outage going on causing Epic Games Launcher to don’t open at all. You can check if there is any server outages going on over (here).

Method 1: Disable Antivirus

If you have an antivirus application installed on your system then start by disabling the application. Antivirus applications are known to block other applications. The good thing is that almost every major antivirus application comes with a disable option nowadays so you don’t have to completely uninstall it. Follow the steps given below to disable the antivirus application

  1. Right-click on your antivirus icon from the system tray
  2. Select Avast Shield control (this option will vary depending on your antivirus)
  3. Select the appropriate time option for disabling the antivirus
Right Click Avast Icon From System Tray To Disable Avast Temporarily

If everything starts working fine after disabling the antivirus application then the problem is with your antivirus. You can either uninstall the antivirus or add your launcher to its whitelist. Both of these options will work.

Method 2: End Task Epic Games Launcher via Task Manager

As mentioned at the beginning of the article, sometimes there’s no issue and applications misbehave because of unknown reasons. A simple reboot of the application usually resolves this kind of issue. A lot of users found that ending the launcher task through Task Manager and restarting the launcher fixed the issue for them. So, follow the steps given below to end task the launcher via Task Manager

  1. Hold CTRL, SHIFT, and Esc keys (CTRL + SHIFT + ESC) to open the Task Manager
  2. Locate the Epic Games Launcher application from the processes list and select it
  3. Click End Task
Close Epic Games Launcher by Selecting It From Task Manager and Clicking End Task
  1. Close the Task Manager

Now restart the launcher and everything should work just fine.

Method 3: Change Launcher Properties

Changing the properties of the launcher and adding “-OpenGL” at the end of the launcher location has helped resolve the issue for many users. Follow the steps given below for detailed instructions

  1. Go to the Desktop where the shortcut for the launcher is
  2. Right-click the Epic Games Launcher and select Properties
Right Click Epic Games Launcher and Select Properties To Change Shortcut Path
  1. Now locate the Target field (make sure the Shortcut tab is selected) and add “-OpenGL” (without quotes) at the end of the target field. Type “-OpenGL” (without quotes). The contents of the Target field should look like this “C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win32\EpicGamesLauncher.exe” –OpenGL
  2. Click Ok then select Apply
Add -OpenGL at The End of Epic Games Launcher’s Shortcut Path

This should fix the issue.

Solution 4: Deleting WebCache Folder

In some cases, the issue can be caused if a certain cache related to the launcher has been corrupted, therefore, in this step, we will be deleting that cache which will automatically be regenerated later. For that:

  1. Press “Windows” + “R” to open Run.
  2. Type in “%localappdata%” and press “Enter“.
    Opening the LocalAppData folder
  3. Open the “Epic Games Launcher” and delete the “Webcache” Folder.
ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

46
    GA
    Ghost Ali Mar 10, 2019

    my issue is that my epic game won’t open it try to start like first it start loading then it disappear.

      SW
      Shane Warren Author Sep 15, 2019

      “Try this, copy your game the whole “Fortnite” to another folder, delete epic games launcher and the game, redownload the launcher, Check to see if the issue persists and start the download for Fortnite. Pause the download after 50 MB and close epic games launcher entirely, including the task manager. Go to the “Fortnite” folder that epic games created and delete it. Copy and paste the folder that you previously copied and launch epic games launcher and resume the download. The game will be “Verified” in about 10 minutes and some additional files will be downloaded. Check to see if the issue persists” Replace Fortnite with anyother game that you have installed

    RA
    randomdude Jun 10, 2019

    OMG Thaaaaaank you very much

    BL
    Bagel Lord Jun 30, 2019

    HAHAHA NONE OF THIS WORKED

      SW
      Shane Warren Author Jun 30, 2019

      Try this, copy your game the whole “Fortnite” to another folder, delete epic games launcher and the game, redownload the launcher, Check to see if the issue persists and start the download for Fortnite. Pause the download after 50 MB and close epic games launcher entirely, including the task manager. Go to the “Fortnite” folder that epic games created and delete it. Copy and paste the folder that you previously copied and launch epic games launcher and resume the download. The game will be “Verified” in about 10 minutes and some additional files will be downloaded. Check to see if the issue persists

      Reply
    32
    32334123343 Aug 20, 2019

    thank you so much for the help 🙂

    32
    32334123343 Aug 20, 2019

    thanks for the help 🙂

    TA
    Tuan Amjath Sep 21, 2019

    %localappdata%
    type in run
    and go to epic launcher and delete webcache folder and it will reboot the launcher and work properly
    and have fun

    Reply
      AS
      Abbas Sohail Oct 21, 2019

      thx Brother this solution worked for me

      XO
      Xonix Oct 21, 2019

      This worked! thanks

      WE
      wee535 Nov 8, 2019

      You’re a gentleman and a scholar

      RO
      robloxdavid Dec 13, 2019

      I didn’t thing this would work, as i had the problem for 30 minutes. After I did it I went to task manager and ended the epic games launcher. I relaunched it…. and low and behold ya boy’s playing fortnite.

    SW
    Shane Warren Author Sep 21, 2019

    Thank you for sharing your solution

    MA
    MasterNinja Sep 28, 2019

    Thanks this worked for me.

    IN
    Ibrahim Nazir Oct 1, 2019

    I am having issue with the launcher as i put my account in and press enter it keeps on showing preparing the epic games launcher

    SW
    Shane Warren Author Oct 1, 2019

    Did you try the web cache solution? Also, try to log in with another account and check if it helps. If nothing else works first ensure that there isn’t a service outage on Epic’s end and then reinstall the launcher.

    DK
    Dastaffer Kissmyasser Oct 15, 2019

    This launcher is a piece of work. It won’t even launch Borderlands 3! What a waste.

      SW
      Shane Warren Author Oct 17, 2019

      Okay, Try the below solution and instead of Fortnite copy any or every game that you require.
      “Try this, copy your game the whole “Fortnite” to another folder, delete epic games launcher and the game, redownload the launcher, Check to see if the issue persists and start the download for Fortnite. Pause the download after 50 MB and close epic games launcher entirely, including the task manager. Go to the “Fortnite” folder that epic games created and delete it. Copy and paste the folder that you previously copied and launch epic games launcher and resume the download. The game will be “Verified” in about 10 minutes and some additional files will be downloaded. Check to see if the issue persists”

    AL
    alaxar Oct 18, 2019

    %localappdata%
    i tried to use that, but it said the action cant be completed because the folder or a file in it is open in another program, and i’ve tried to close them or what ever and it wouldn’t work

      SW
      Shane Warren Author Oct 19, 2019

      Open the computer in safe mode and try again. Disable any cleaning software or Antivirus and check if it helps.

    AM
    Adrian Mariani Nov 7, 2019

    It started working after I went into Properties and toggled on “Run as Administrator”.

    Reply
    RP
    Ramesh Patel Nov 28, 2019

    I cant login in launcher at all tried all

      SW
      Shane Warren Author Nov 28, 2019

      Reinstall the Epic Games Launcher.

    KM
    Kade Markoux Jan 5, 2020

    Oddly today this became a problem for me, no idea what the heck happened either, tried a clean install of windows twice and same issue, this partially works but the launcher still isn’t opening strangely, very frustrating since it was working perfectly fine beforehand. The OpenGL add got it to at least show up but the window is empty and I dont see a web cache folder to delete either. Not sure what else to do so I reported the issue to Epic but it’ll probably be days before I ever get any support response. This sucks because I have so many games there and a bunch of games projects I have built using Unreal Engine 4. 🙁

      SW
      Shane Warren Author Jan 6, 2020

      The issue seems quite unique since you already tried windows install, Did you remove everything while installation and reinstalled Epic?

        KM
        Kade Markoux Jan 6, 2020

        Thanks for the response. I discovered the cause of the issue yesterday actually, got lucky figuring it out finally I guess. It turned out to be one of these notorious recent win 10 updates. My default Display Driver from Intel/Microsoft was corrupted. To fix it I booted into safe mode, uninstalled all my Display Drivers, rebooted windows, re-downloaded and re-installed all my Display Drivers and it’s now working again. Pretty weird honestly. Maybe this can help others who might see and run into the issue.

        Reply
    FL
    Flowsi Jan 20, 2020

    When I open Epic Games Launcher,It starts downloading something and uses all of my wifi. Epic Games Launcher doesn’t open so i can’t stop the download either. Do I have to wait until the download finishes or is there any other way to fix this?

      SW
      Shane Warren Author Jan 20, 2020

      You can either wait for the download to finish or reinstall the launcher but you will have to download all the games again

    OO
    oof Jan 30, 2020

    doesnt work. the Launcher isnt loading and it says it has no internet connection but i have connection. Discord same problem 🙁 im using discord in google for a week now lmao

      SW
      Shane Warren Author Feb 2, 2020

      Try to change your DNS to 8.8.8.8 and secondary DNS to 8.8.4.4

      Reply
    JD
    Jason Daynes Feb 24, 2020

    My Launcher opens fine but my games won’t launch. They go to running and then back to launch but no other windows appear?

      SW
      Shane Warren Author Feb 29, 2020

      Reinstall Epic Games Launcher and the games entirely because a certain element of the launcher might be corrupted. Also, make sure that all the drivers and video card drivers are installed properly.

    LE
    leo Apr 4, 2020

    I’m still having a problem it tried -OpenGL now it showing in taskbar and it is also running but it’s not opening

      SW
      Shane Warren Author Apr 10, 2020

      Try to reinstall it and check if that works

    LE
    Legolas Apr 19, 2020

    This launcher is like written by undergraduate students, best company ever xD

    MK
    Musa Köse May 18, 2020

    Solution 4 it worked, thanks.

    CH
    Chola May 21, 2020

    Oh Wow!! I thought I lost my 76GB download!!!
    I cleared my webcache folder AND disabled antivirus AND restarted the launcher with -OpenGL…
    Web advice rarely goes through for me, I’m so glad this one did! 🙂
    Thanks Kevin

    AH
    Alex H Jun 25, 2020

    First time trying to use epic store. Install runs, finishes by opening epic store launcher in backround. The launcher stucks during it trying to start an update.
    I tried all suggestions, re-install, deleting all (epic store) app data, adding -OpenGL…everything, doesn’t work. The only thing i can do is entering the website…I never was able to start the epic store and start any game yet. After some minutes it end in “SU-BI-CA”. Checking the log file:
    …..
    [2020.06.25-18.43.48:403][ 0]LogStreaming: Warning: Failed to read file ‘../../../Engine/Content/Slate/Old/DashedBorder.png’ error.
    [2020.06.25-18.43.48:403][ 0]LogSlateD3D: Could not find file for Slate resource: [../../../Engine/Content/Slate/Old/DashedBorder.png] ‘../../../Engine/Content/Slate/Old/DashedBorder.png’
    [2020.06.25-18.43.48:404][ 0]LogStreaming: Warning: Failed to read file ‘../../../Engine/Content/Slate/Icons/cursor_grab.png’ error.
    ….many, about 100
    ….and then it fails connecting several times:
    [2020.06.25-18.44.09:533][260]LogHttp: Warning: 08513880: libcurl info message cache 2 (connect to 192.168.6.7 port 3128 failed: Timed out)
    [2020.06.25-18.44.09:533][260]LogHttp: Warning: 08513880: libcurl info message cache 3 (Failed to connect to 192.168.6.7 port 3128: Timed out)

      SW
      Shane Warren Author Jun 26, 2020

      Are there any save files from a Epic Launchers Game? if so, try deleting those. Additionally, create a new user account and try installing Epic Store in that and check if the issue is fixed.

    UV
    Utkarsh Vohra Dec 6, 2020

    Thanks! It worked!

    KB
    Karun Bihari Dec 12, 2020

    The only solution that worked for me in the end was using Google DNS in my network adapter DNS settings.

    Reply
    AM
    Abdul Majid Jan 7, 2021

    Hey, dear:
    My problem is change.
    I downloaded rocket league. But it’s not launching. whenever launch the game it will not launch just the launcher will restart

      MZ
      Muhammad Zubyan Author Jan 8, 2021

      Have you tried verifying the game files of your Rocket League? for doing that please follow these steps:-

      1. Open Epic Games Store.
      2. Find Rocket League in your Epic Games Store Library.
      3. Click the three dots on the right side of the Rocket League line.
      4. Select Verify.
      5. Wait for validation to complete.
      6. Launch Rocket League.

      Reply
    ON
    Onur Mar 17, 2022

    Thank you so much, I dont know why this isnt located at the top in google, it fixed my issue while others didnt.

    RM
    RJ “Poli” Mitchell Dec 24, 2023

    Multiple other articles said that repairing the launcher would fix it but now its just coming up with errors where as before it just didn’t do anything. I literally just downloaded fortnite this morning and I don’t want to have to uninstall the 63 GB download but I can’t find any solution. The errors im getting are: Module entry Type ‘visualstudiocodeaccess’ specified an unrecognized module Type ‘Uncookedonly’ | Module entry ‘XCodesourcecodeaccess’ specified… (Same as previous) | Module entry ‘messagingdebugger’ specified… (Yet again the same) and then it shows a crash report saying: LoginId:MyLoginId EpicAccountId:MyEpicid Assertation failed: Is valid() [file:d:build++portalsyncenginesourceruntimecorepublicTemplates/sharedpointer.h] [line: 840] Epic Games Launcher