How to fix Xbox App “Error Code: 0x80073CFC” in Windows?

The Xbox App error code 0x80073CFC occurs when the gaming services stop working in the background. Xbox gaming services are a set of online services that let users play Xbox games online with other users. So when these services stop working, the game displays this error message.

Since Xbox App belongs to the Microsoft Store, another thing you need to ensure that the Microsoft Store app is working properly. It is because if there is corruption in the Microsoft Store cache files, you will also encounter this error message. Now let’s move on to the solutions.

1. Reinstall the Gaming Services

The Gaming Services is a set of APIs (Application Programming Interfaces) that runs in the background to complete the tasks required to run the Xbox games properly. Therefore, in this step, we recommend you start by reinstalling gaming services by following the steps:

1. Open the Start Menu by pressing the Win key.
2. Search Windows PowerShell and right-click on it to select Run as administrator.
3. Put the following command in PowerShell to uninstall the gaming services.

   Get-AppxPackage Microsoft.GamingServices | Remove-AppxPackage -AllUsers

   

4. Now put the following command to install the gaming services.

   start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

   

5. Click the Get button to install the gaming services.
   
6. Once done, verify if you are still encountering the same error.

2. Verify the game files

You will also see this error If you have corruption in the Xbox game files. If the error persists, you should definitely verify the game files because it is also one of the leading causes that often trigger this error message. To do so, follow the steps:

1. Open the Xbox App.
2. Select the game you want to verify.
3. Click the three dots next to the Play button and select Manage.
   
4. Then, select Files and click Verify and Repair.
5. Once the game files are repaired, see if the error is fixed.

3. Reset or Repair the gaming services

The gaming services is an official app that can be installed through the Microsoft Store. This means we can repair or reset the gaming services app. This will restart the gaming services, making them ready for use. To do so, follow the steps:

1. Open the Settings App using the Win + I combination.
2. Go to the Apps from the left pane.
3. Navigate to the Installed Apps.
   
4. Find the Gaming Services app.
5. Click the three dots and select Advanced options.
   
6. Click Terminate to close the app and its related processes. 
7. Now click Repair to start repairing the app.
8. Once done, check if the error persists. If it is, then try resetting the app.
   

4. Clear Microsoft Store Cache

As we mentioned earlier that if there is a problem with the Microsoft Store cache, the applications won’t run properly. The cache files store the data that is frequently required.

In this way, Microsoft Store does not need to fetch the data from the server as it can dispatch it from the cache files. Therefore, if there is corruption in the cache files, the applications could behave unexpectedly. So in this method, we will try clearing the Microsoft Store cache by following the steps:

1. Press the Windows + R keys together to open Run Window.
2. Here enter the following command and hit Enter to reset the Microsoft Store cache.

   wsreset.exe

   

3. Once done, now try opening the Xbox app to see if the problem persists or not. If it is, then proceed to reinstall the Xbox app.

5. Reinstall the Xbox App

Corruption in the Xbox app files can also lead users to this error message. In this case, reinstalling the Xbox app is the only solution to determine whether there are corrupted files causing this error or not. To reinstall the Xbox app, follow the steps:

1. To reinstall the Xbox app, click the Start Menu and type Windows PowerShell.
2. Right-click the Windows PowerShell, and enter the following command to uninstall the Xbox App.

   Get-AppxPackage *xboxapp* | Remove-AppxPackage

   

3. Then enter the following command to install the Xbox app.

   Get-AppxPackage -allusers Microsoft.XboxApp | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

   

4. Once done, now open the Xbox app, launch the game, and see if the error persists or not.

6. Update Windows

Xbox App and Microsoft Store play significant roles in providing an error-free gaming experience. If the Microsoft Store has a problem causing this issue, you can try updating Windows, which will fix the Microsoft Store and resolve the error. To do so, follow the steps:

1. Use the Windows key to open the Start Menu.
2. Here search for Check for updates and press Enter to open the settings.
   
3. Click Check for updates, and if you see the pending updates are available. Click Download and Install.
   
4. Once done, restart your computer to install the updates.
5. Then, see if the error is fixed by playing the game, causing the error message.

7. Run Windows Store apps troubleshooter

Microsoft includes troubleshooters for built-in components so that users can fix problems automatically. Sometimes troubleshooters fix problems, and sometimes not. This totally depends on the cause of the issue.

If you are still facing the problem, it is recommended to run the Windows Store apps troubleshooter.

1. To do so, open the Start Menu and type Troubleshoot Settings.
2. Hit Enter to open the troubleshooting settings.
   
3. Then, click Other Troubleshooters.
   
4. Find and run the Windows Store apps troubleshooter.
   
5. Once done, launch the Xbox app and try to play the game, causing the error message.

8. Reinstall the Game

If you have followed all of the methods and the issue still persists, there might be corruption in the game files, causing the error. There is a high chance that the game files are corrupted, as none of the methods worked for you. In this case, you can try reinstalling the game, which is recommended by the Xbox.

In the end, if the error still persists, you should try contacting the Xbox support or follow the methods composed in this article. Roblox support can better understand your case and analyze your system to find out why you are facing this error.