Fix: Windows 10 Store Won’t Open

Windows Store was included by Microsoft in Windows 8 after getting a massive amount of requests from the users. It was indeed required to integrate a store as Windows’s other strong competitor i.e. Apple already has a running App Store inside OSX. Windows Store was not much appreciated due to its fewer applications available to be downloaded and it also had some bugs. So, in Windows 10, Microsoft made some changes inside as well as removed some known bugs inside Windows Store, to make its operations smoother.

Windows Store

But still, Windows 10 users have reported that Windows 10 Store doesn’t open. Even after restarting the PC, the store doesn’t seem to open. It is pretty awful as users don’t want the store to shut down as it restricts them from downloading the games and apps available exclusively on the store. So, I will be guiding you to get your Windows 10 Store back to work.

The Reason Behind the Issue “Windows 10 Store Won’t Open”:

The culprit behind the non-opening of Windows 10 Store might be the local caches of Windows Store which are stored in a specific folder inside the C directory. The other major reason might be related to Windows Store’s registries that can get corrupted due to some conflicts inside the OS.

Solutions to Fix the Issue “Windows 10 Store Won’t Open”:

This issue can be resolved by resetting the Windows Store caches or deleting the local caches created by the Windows Store. This issue can also be resolved by re-registering the Store application using the Powershell. Follow the methods below to get it done.

But before moving on with the solutions, make sure you have a working internet connection and your system’s date/time is correct. Furthermore, confirm that you have enough free space available on your system drive. Also, switch off any VPN/proxy and check if the problem is solved.

Method # 1: Reset the Windows Store Cache

This problem can be resolved by resetting the Windows Store Cache using the Command Prompt. On the other hand, you can also delete the local caches stored inside the directory.

Reset the Windows Store Caches Using Command Prompt:

  1. Open an elevated Command Prompt by right-clicking over the Start menu icon and selecting the Command Prompt (Admin) from the list.
    Choose Command Prompt (Admin)
  2. Type the command “wsreset.exe” inside the command prompt and hit the Enter key to execute. It would clear the caches of the Windows store. After it is done, re-check the store application to see if it works or not.
windows 10 store will not open1
Execute the Command wsreset.exe

Delete the Local Caches Manually:

  1. To delete the local caches of Windows Store, navigate to the following folder mentioned below and delete all the files present in that folder.
    Note:  Make sure that your hidden files are visible. To make them visible, open any folder and go to View panel located at the top. Inside the View panel, check the box labeled as Hidden items and it would unhide the files.Folder:
    C:\Users\user_name\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache

    user_name would be different based on your user account. So, keep that in mind.

    windows 10 store will not open2
    Open Cache Folder of Windows Store
  2. After deleting the files, open the store application again to see if the problem is resolved.

Method # 2: Register the Windows Store

  1. Open the Powershell application by searching for it using Cortana and run it as administrator.
    windows 10 store will not open3
    Open PowerShell as Administrator
  2. Inside Powershell, run the following command to re-register the Windows Store application. Paste this command and press Enter key on the keyboard to execute and re-register the store.
    Command: 
    powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml
    windows 10 store will not open4
    Execute the AppxManifest.xml Command
  3. Re-open the store to check whether it works or not.

Method 3: Cannot Find AppxManifest.XML

  1. If after following method 2, you get an error which states the following
    Cannot find path 'C:\WINDOWS\WinStore\AppxManifest.XML' because it does not exist.
  2. Then in the Powershell Window execute the two commands below
    Set-ExecutionPolicy Unrestricted

    and press ENTER.

  3. Then, copy/paste or type the following
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

and press ENTER and it should work.

You can perform the DISM command to restore system files. Keep in mind that if you are using the N version of Windows, then install Media Feature Pack to clear the problem.

If none of the methods above work, then either create a new admin user account and re-do the steps or try in Safe Mode with networking.

Also, either you can perform the system restore or reset Windows.

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Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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Fix: Windows 10 Store Won’t Open

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