For some time now, users of X (formerly known as Twitter) across various platforms have encountered issues with the Twitter search feature not functioning correctly. This can be quite frustrating as it hampers the ability to easily locate specific accounts or posts.
The problem can arise due to several factors, such as a poor internet connection, an outdated app version, expired cache, and app data. However, it’s primarily caused by server outages on Twitter’s end or expired credentials.
In this article, we will guide you through the steps to overcome this issue and restore the search functionality on Twitter.
The issue may be isolated to a particular device or browser. Before trying to resolve the issue, try using the search feature on an alternative device or web browser to determine whether the problem persists.
Moreover, a slow or weak internet connection may prevent the Twitter search feature from working properly. Check your device’s internet connectivity. If it’s insufficient, restart your router or connect to a different internet network to see if that resolves the issue.
1. Twitter Server is down
One common cause for the malfunction of certain Twitter services or features is a server outage. You should check the server status of the Twitter app. In the event that the server is down, you will need to wait for it to come back online. The Downdetector website may also indicate if others are reporting the same issue.
2. Update the App
Make sure you have installed the latest version of the Twitter app. Twitter regularly addresses and corrects bugs and crashes with each new app update. To check for updates, go to your device’s Play Store or App Store, search for Twitter, and update if a newer version is available.
If you are using the web version of Twitter (X) on a computer, press CTRL + F5 (Command + Shift + R on a Mac) to refresh the page.
3. Log Out and Log In
Occasionally, a user’s login session might expire, yet the app indicates they are logged in, leading to malfunctioning features. Logging out and then logging back in can refresh the app and potentially fix the search feature.
- To log out, open Twitter (X) and tap on the profile icon at the top left corner.
- Select Settings and Support, then tap on Settings and privacy.
- Navigate to Your Account.
- Enter Account Information.
- Tap on Log out.
If you’re accessing Twitter (X) via a browser, log out by clicking the three horizontal dots at the bottom left of the screen and then clicking “Log out.”
Afterwards, log back in with your Twitter account credentials.
4. Clear Cache and App Data
Cached data can sometimes result in app malfunctions, including issues with the search function. Cache consists of temporary files designed to speed up loading times, not to mention that clearing it doesn’t erase your user information from the app. However, clearing the App Data will sign you out, necessitating a new login upon clearing.
- Firstly, open the Settings on your Android phone.
- Access the Apps Section.
- Scroll to and select Twitter (X).
- Tap on Storage and cache.
- Clear both the cache and App data (Storage).
For browser users accessing Twitter (X), clear your cache by following our comprehensive guide on how to clear a browser’s cache on Windows.