How to Fix Stars Wars Jedi: Survivor Crashing on PC?

Star Wars Jedi Survivor crashes can be caused due to a number of reasons, which include NVIDIA DLSS, priority of the process in your Windows environment and much more. In some cases, you can experience crashes on a particular planet in the game, while in others, the game can crash on startup.

Star Wars Jedi Survivor Crashing
Star Wars Jedi Survivor Crashing

The interference of third-party programs with the game process can also be a cause of the game crashing from time to time. In addition, the graphics drivers installed on your computer can also play a vital role in the game not running smoothly on your PC.

Regardless of the cause of the issue, in this article, we are going to show you how to resolve the problem with a number of methods down below. 

1. Disable Ray Tracing

The first thing that you should do when starting to troubleshoot the problem in question is disable ray tracing in the game. The issue has been occurring due to an inconsistency in the implementation of the NVIDIA DLSS feature. Ray tracing is a great feature that allows for better lighting and reflections of physical objects in the game, which leads to superior graphics quality. 

However, since the game is running into issues due to the Ray tracing or NVIDIA DLSS feature is enabled, you will have to turn it off to get rid of the crashes. To disable ray tracing in Star Wars Jedi Survivor follow the instructions down below:

  1. First, open the game on your computer. 
  2. After that, navigate to the Settings menu by clicking the gear icon in the top right corner.
  3. On the Settings screen, switch to the Visuals tab on the left-hand side.
    Navigating to Visuals Settings
    Navigating to Visuals Settings
  4. Scroll down the Visuals settings and locate Ray Tracing. Turn it off via the slider provided.
    Disabling Ray Tracing
    Disabling Ray Tracing
  5. Now depending on your graphics card, you will have to disable NVIDIA DLSS or AMD Fidelity FX Super Resolution 2 as well.
  6. Save the settings and see if that fixes the issue.

2. Change Display Mode

Another possible cause of the issue can be the display mode you’re using when playing the game. If you’re playing the game in fullscreen window mode, that can also cause the game to crash at the moment. Such problems are often the result of issues with the game itself, which have to be addressed by the developers.

In the meantime, you will have to change the display mode you’re using to get rid of the constant game crashes. To do this, follow the instructions down below:

  1. First, open the game on your system.
  2. Open the Settings menu by clicking the gear icon in the top right corner.
  3. In the Settings menu, when you navigate to the Visuals tab on the left-hand side.
    Navigating to Visuals Settings
    Navigating to Visuals Settings
  4. After that, locate the Window Mode option and change it from Fullscreen to Windowed Fullscreen. This gives you the performance of fullscreen mode, while also giving you the ability to tab out of the game without having to minimize.
    Changing Window Mode
    Changing Window Mode
  5. Once you do that, save the changes and see if the problem has been resolved.

3. Change Process Priority

In some scenarios, the priority of the game process can also cause the game to crash in your Windows environment. This can often happen due to other processes running in the background with the same priority as the game process.

As such, your CPU or GPU is not able to prioritize the game process, which leads it to crash. In such a scenario, you will have to change the priority of the game process and set it to High in order to prioritize it on your CPU and GPU. 

Follow the instructions down below to do this:

  1. First, right-click on the Start Menu and choose Task Manager from the menu that appears.
    Opening Task Manager
    Opening Task Manager
  2. On the Task Manager window, switch to the Details tab.
    Navigating to Details tab
    Navigating to the Details tab
  3. After that, locate the Star Wars Jedi Survivor process. You will need the game running in the background for this. 
  4. Right-click on the process and choose Set Priority > High.
    Changing Priority to High
    Changing Priority to High
  5. Once you do that, see if the game is still crashing. 

4. Optimize the Game with GeForce Experience (if applicable)

Another potential reason why the game might be crashing on your system is the game settings. This can happen when your computer is not able to handle the load of the game at your applied settings. In such a scenario, you can use the NVIDIA GeForce Experience to automatically optimize the game on your system

Using the optimize feature in GeForce Experience allows you to adjust the game settings as per your system specifications. Follow the instructions down below to do this:

  1. First, open the GeForce Experience app on your computer.
    Opening GeForce Experience
    Opening GeForce Experience
  2. After that, on the Home tab, click on the Star Wars Jedi Survivor game.
  3. If you do not see the game, click on the three-dot option in the top-right corner and choose the Scan for games & apps option.
    Scanning for Games and Apps
    Scanning for Games and Apps
  4. Finally, click on the Optimize option on the game profile. 
  5. Once you do that, open the game to see if the crashes are still there.

5. Turn off Third-Party Antivirus 

The interference of third-party programs is a common cause for games to crash on your computer. One of the main programs that result in this behaviour can be the third-party security program on your computer. Security programs often interfere with the processes running on your computer in order to make sure your computer stays secure.

This interference is often due to the monitoring of the ongoing processes and files on your computer. Such interferences can cause crashing issues on various games and remain to be a typical scenario. If this case is applicable, you will have to turn off your third-party antivirus program and see if that resolves the issue. 

In case the problem goes away after you have turned off the antivirus program, you can use the whitelisting feature to whitelist. This will prevent the antivirus program from interfering with the game process and you will be able to run it without any issues.

6. Verify Game Files

In some scenarios, the game files on your computer can also cause the game to crash. This can happen when you’re either missing certain installation files on your PC, or there is corruption or damage in some of the files. 

In such a scenario, you will have to scan the game files on your computer in order to repair them. You can do this easily with Steam via the Verify integrity of game files feature. It scans the game files on your computer and in case of any discrepancies or corruption, new files are downloaded from the Steam servers.

Follow the instructions down below to verify the integrity of game files:

  1. First, open the Steam client on your computer.
  2. After that, navigate to the games library and right-click on Star Wars Jedi Survivor
  3. From the drop-down menu, choose Properties.
    Navigating to Game Properties
    Navigating to Game Properties
  4. On the Properties window, navigate to the Local Files tab.
  5. Finally, click on the Verify integrity of Game Files option to scan your game.
    Verifying Integrity of Game Files
    Verifying Integrity of Game Files
  6. Wait for the game files to be repaired and then see if that fixes the issue.

7. Update Graphics Drivers

Finally, if none of the above methods has fixed the problem for you, it is very likely that the issue is caused by the graphics drivers on your computer. This can happen when your graphics drivers are either obsolete or they are damaged. 

In such a scenario, you will have to update the graphics drivers on your computer. To do this you can use a third-party utility called Display Driver Uninstaller that completely uninstalls your current driver from your computer. An advantage of using a third-party utility like the display driver and installer is that it removes every trace of the current drivers, so you can start fresh with the latest drivers. 

Follow the instructions down below to update your graphics drivers:

  1. First, head to the official website for Display Driver Uninstaller and download it by clicking here.
  2. Extract the downloaded file to any location on your computer.
  3. Navigate to the extracted folder and open the Display Driver Uninstaller.exe
  4. Once DDU opens, you will be shown the General Options Here, click the Continue option to proceed.
    DDU General Options
    DDU General Options
  5. After that, choose GPU from the Select device type drop-down menu.
    Selecting GPU as the Device Type
    Selecting GPU as the Device Type
  6. Follow this up by selecting your graphics card manufacturer from the Select Device dropdown menu.
    Selecting GPU Manufacturer
    Selecting GPU Manufacturer
  7. Finally, click the Clean and restart button to uninstall your graphics drivers.
    Uninstalling Graphics Drivers
    Uninstalling Graphics Drivers
  8. After your PC boots up, head to your graphics card manufacturer’s website and download the latest graphics drivers for your graphics card.
  9. Install the new drivers on your computer and then open the game to see if the issue is still there.
ABOUT THE AUTHOR

Muhammad Zubyan


Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.
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How to Fix Stars Wars Jedi: Survivor Crashing on PC?

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