Spotify error 409 mainly occurs when logging in to Spotify’s desktop app. It can also occur on iOS & Android devices. This error pops up because Spotify no longer supports old operating systems prior to 2017.
According to one of the Spotify moderators (Novy), the team has decided to end the support for old versions of the operating system. It is because certain features cannot be added to the old Spotify applications on Android, iOS, and desktop due to the old interface.
You can read more about it on their official post; please refer to “Sunsetting older app versions”
While facing this error, users cannot log in to their Spotify account, even if they have a premium account, so in this guide, we will explain why login error 409 occurs and how to fix it.
Note: Make sure your device supports the Spotify version. If you have a recent version of your operating system, it means Spotify does support your OS, which indicates you might have a corrupted application cache causing this error.
Below are the recent versions of the operating system that perfectly supports Spotify. If you have an operating system that supports Spotify, you can use the following methods to fix this issue.
|Platform||Minimum OS Version|
|iOS||iOS 14 or above|
|Android||Android 5.0 or above|
|Mac||macOS 10.13 or above|
|Windows||Windows 10 or above|
Now that we know all the details regarding this error, let’s dive straight into solutions for this error. We will describe each solution and give instructions on how to do it exactly. Keep in mind that you cannot do anything to run Spotify if you are using an operating system that’s not supported. If your device meets the OS requirements mentioned above then proceed.
1. Clear Spotify Cache
Corruption in the Spotify cache often causes errors while trying to log in. Cache files are the temporary data that applications generate to reduce the loading time.
Cache files store the data that the application often requires for the user. This saves a lot of time as the application uses the cache files to fetch the data rather than requesting the data from the server. However, if there is corruption in the application cache files, it will cause login errors when trying to sign in. Therefore, try deleting the cache data, which will let the application request the data from the server to save as cache files.
Follow the steps according to your OS to clear the Spotify cache.
- Go to the Settings app, then Apps > Manage Apps.
- Search Spotify, then tap on it to see more options.
- Tap Clear data, then tap Clear all data.
- Tap OK to clear the data.
- Once done, launch the Spotify app and check if you encounter the login error or not.
iOS doesn’t provide a direct way to clear the application cache. To clear the Spotify cache, you will have to navigate to the settings. Since you cannot navigate to the Spotify settings due to login error 409, you will have to use an alternative way to clear the Spotify cache data. To do so, follow the steps:
- Open Settings App and go to General.
- Swipe down to the bottom and navigate to iPhone Storage.
- Find Spotify from the installed apps and tap on it to view more options.
- Tap on the Offload App option.
- Once again, tap on Offload App. This will remove all the application data, including Spotify files; hence, you will have to install the Spotify app from the Apps Store.
- Click the Start Menu and type Run.
- Press the Enter key to open the Run Window.
- Type appdata and hit Enter to open appdata folder.
- Go to the Local folder and remove the folder named Spotify.
- Once done, launch Spotify, log in to your account, and check for the error.
2. Reset Spotify App (Windows Edition)
This method is for users who have installed Spotify from the Microsoft Store. Windows allows users to reset the Microsoft Store apps, allowing users to clear the cache files, which include the login information. To do so, follow the steps:
- Right-click the Start Menu and select Settings to open it.
- Navigate to Apps and Features > Installed apps.
- Locate the Spotify app and click the three dots.
- Select Advanced Settings, scroll down to the bottom, and click the Reset button.
- Once again, click the Reset button.
- Once done, launch Spotify, and check if you can log in to your account.
3. Reinstall Spotify
If you still can’t log in to your Spotify account due to the error message, try reinstalling Spotify completely from the device. Meaning you should remove the cache files and Spotify application to ensure a clean reinstall. To do so, follow the steps according to your device.
- From the home screen, go to Settings.
- Then, go to Apps > Manage Apps.
- Search Spotify, and tap on it.
- Tap Clear data from the bottom.
- Then, tap Clear all data.
- Tap OK to confirm.
- Once done, tap Uninstall and tap OK to delete the app.
- Once done, open File Manager and navigate to the Internal Storage\Android\data.
- Look for com.spotify.music and delete it. If you have an SD Card, navigate to SD Card\Android\data and remove the com.spotify.music.
- Once done, go to Google Play Store and install the Spotify App.
- Open Settings, and head to the General.
- Then, head to iPhone Storage.
- Find and select Spotify from the list of apps.
- Tap the Offload app, and again tap the Offload app to confirm.
- Once done, tap on the Delete app, and tap OK to confirm.
- Once Spotify is removed, go to the Apps Store to install Spotify.
- Open Run Program using the Win + R keys on the keyboard.
- Here enter appdata in the box and click OK.
- Once the appdata folder is opened, navigate to the Local folder.
- Delete the Spotify folder and open Settings by pressing Win + I shortcut.
- Then, go to Apps and Features > Installed apps.
- Here find Spotify from the list of apps.
- Click the three dots and select Uninstall.
- Once again, click Uninstall to confirm.
- Once you uninstalled the Spotify app, go to the official site of Spotify to download the installer.
- Then, install Spotify by running the installer.
- Once done, try login to your Spotify app to check for the error.
Spotify Login Error 409- FAQs
To fix this error, try clearing the application cache by navigating to the settings. If the issue persists, again clear the Spotify cache and uninstall the application. Once done, install Spotify, login into your account, and check if the error persists or not.
Since Spotify no longer supports the old operating systems, you should check the OS version of your device. If Spotify supports the OS version, it means you have a corruption in your cache causing this issu