How to Fix Error Code 103 in ROBLOX

Everything you need to know about Error Code 103 in ROBLOX

At a Glance
  • Roblox error code 103 occurs when you're unable to join a game's server. It can be caused by various factors such as age restrictions, privacy settings, firewall settings, corrupted install files, and hardware issues. To fix this error, you can try the following solutions:
  • Create a new Roblox account with a date of birth over 13 years old if the DOB issue is causing the error.
  • Enable the "Content From Other People" option in the privacy settings on Xbox to allow necessary connections.
  • Perform a power cycling procedure or hard reset on your console to clear temporary issues.
  • Enable UPnP or manually set up port forwarding on your router to ensure proper connections.
  • Uninstall and reinstall Roblox on your Xbox to fix any bad game installation.
  • For detailed instructions on each solution, please refer to the provided guide.

Are you facing Error Code 103 in ROBLOX? Don’t worry! In this article, we will show you exactly what it means, what causes it, and what you can do to resolve this error.

⚠️Error Code103
📝DescriptionThe Roblox game you are trying to join is currently not available.
🔎CauseAge restriction, content restrictions, NAT issues, corrupted game files.
✅ SolutionCheck your account age and privacy settings, make sure your router is configured properly, try reinstalling the Roblox game.
🔗 Related Error Codes111, 524, 429
💻 Affected PlatformsAll platforms
📅 Date ReportedJuly 15, 2016
📈 Frequency100+ reports
⌛ StatusKnown issue
📚SourceRoblox support website

What does Roblox error code 103 mean?

The error code 103 was first reported on Roblox’s support website on July 15, 2016 meaning it’s been plaguing the game from a long time. Error Code 103 in Roblox occurs when you are unable to join a particular game server. There are a few possible causes of this error, including age restrictions, privacy settings, firewall settings, corrupted installation files, and hardware issues. In this article, we will discuss the causes of Error Code 103 and show you how to fix it. We will also discuss the common mistakes people make when trying to fix this error, so you can avoid making the same mistakes.

What causes Roblox error code 103?

Here is a list of causes for error code 103 in ROBLOX:

  • Date of Birth issue: If you can’t join user-created worlds because your account was created on a PC with a Date of Birth indicating an age under 13 years old, create a new Roblox account with a Date of Birth showing an age over 13 years old.
  • ‘Content from other people’ is disabled: It’s very likely that content from other people is blocked for the child account. In this case, you can fix the issue by accessing the parent account and modifying the privacy settings so that “Content from other people” is allowed.
  • NAT issue: This error can also occur if the ports used by Roblox are not being forwarded correctly. In this case, you can fix the issue either by enabling UPnP within your router settings or by manually forwarding the ports used by Roblox.
  • Firmware glitch: Roblox error code 103 can sometimes be caused by a firmware glitch or temporary files being used by your operating system. You should perform a power cycling procedure.
  • Bad game installation: An improper game installation can also cause the Roblox error code 103. To resolve this issue, uninstall the game and reinstall it.

How can I fix Roblox error code 103?

Let’s go through each solution step by step to resolve the Roblox error code 103 quickly.

  • Create a New ROBLOX Account (For Age Above 13): If you are encountering the error on a new account, try creating a new ROBLOX account with an age set to 13 or above to ensure that age restrictions are not causing the issue.
  • Allow the “Content From Other People” Option on Xbox: On Xbox, enable the ‘Content from Other People’ option in the privacy settings to ensure it is not blocking the necessary connections for Roblox.
  • Hard Reset Your Console: Perform a hard reset on your console by fully powering it off, unplugging it for a few minutes, then plugging it back in, and turning it on again. This can help clear any temporary issues causing the error.
  • Use Port Forwarding (NAT): Set up port forwarding on your router to allow a direct connection between your console and the Roblox servers. This can help bypass any restrictions or conflicts that might be causing the error.
  • Reinstalling Roblox: Uninstall the Roblox game on your Xbox and reinstall it from the Microsoft Store to ensure a fresh installation without any corrupted files causing errors.

Now, let’s explain each solution in detail, along with their proper instructions, so that new users can understand it.

1. Creating a New Roblox account (without DOB restrictions)

The primary cause that triggers the 103 Error Code is a Date of Birth issue (when the date of birth indicates being under 13 years old). Xbox has an additional layer of privacy settings that prevent child accounts from being accessed without the necessary permissions.

Simply create a new Roblox account with a date of birth indicating that you are over 18, and use that one to sign in on your Xbox One console.

f you are unsure about how to do this, follow the instructions below:

  1. Visit this account creation page of Roblox
  2. Click on the ‘Sign-Up’ button in the top-right section of the screen.
  3. Select your birthday and ensure that the chosen year ultimately makes you over 18 years old.
  4. Complete the rest of the required information, and then hit the ‘Sign Up’ button to create the account.
  5. Return to your Xbox console and click on ‘Sign in’ with the newly created account.
  6. Attempt to join a world, and you should no longer be greeted by the same error code: 103.

In case you do not want to create a new Roblox account, or if this method did not allow you to circumvent the error message, proceed to the next potential fix below.

2. Allow the “Content From Other People” Option (Xbox Only)

If you are encountering this error code with a child account, it is very likely that you are seeing Error Code: 103 due to a privacy setting enforced on the parent account, which ends up blocking content created by other community members. This is an essential feature on Roblox that is required when attempting to join other worlds.

If this is the source of your problems, you will be able to fix the issue by accessing the privacy settings of your Child account (from your Parent account) and enabling the ‘See content other people make’ feature.

Follow the instructions below:

  1. On your Xbox One console, sign in to your parent account and access the “My Apps & Games” option from the main dashboard menu.
    Accessing the ‘My Apps and Games’ menu on Xbox One
  2. From the My Apps and Games menu, access the Settings menu.
    Accessing the Settings menu on Xbox One
  3. Go to Settings > Family tab, and select the Child account with which you’re encountering the issue.
    Accessing the Child account settings
  4. Once you’re inside the Settings menu of the Child account, choose the Custom template (under Privacy) to begin editing the custom privacy preferences.
    Accessing the Custom privacy template of your Child account
  5. Next, scroll through the carousel privacy menu and access the entry associated with “See content created by other people.
    Modifying the settings for ‘See content other people make;
  6. Change the status of the ‘See content other people make’ privacy policy to ‘Allow’ and save the changes.
  7. Restart your Xbox One console and sign in with your Child account. Check to see if the problem is now resolved or not.

In case you’re still encountering the same problem, move down to the next potential fix below.

3. Set-up Port Forwarding for ROBLOX

If your NAT isn’t open, it can cause Roblox error code 103. NAT (Network Address Translation) is the process through which your router connects your game to the internet. To fix this issue:

A. Enable UPnP (Universal Plug and Play) in your router settings for automatic NAT adjustment.


B. Manually set up port forwarding to open the ports used by Roblox if your router doesn’t support UPnP.

Follow the appropriate guide based on your router’s capabilities to ensure a successful connection in Roblox.

A. Enable UPnP in your Router Settings

  1. Go to your PC and open any web browser, type one of the following addresses in the navigation bar, and press Enter.

    Note: One of these generic addresses should take you to your router settings menu, but in case they don’t, we have a detailed guide on finding your router’s IP address.

  2. Once you arrive at the login screen, go ahead and type in your login credentials. If you haven’t accessed this menu before, you should be able to sign in with the default credentials (admin as the user and 1234 as the password).
    Accessing your router settings

    Note: These credentials are primarily located on the backside of your router. If you cannot find them there, please search for your router online and refer to its specific documentation to find the dedicated credentials for your router.

  3. In the router settings, look for the Advanced menu or NAT Forwarding, and search for an option named UPnP.
  4. Enable it, and save the changes to enforce the change.
    Enabling UPnP from your Router settings
  5. Reboot both your router and your Xbox One console and see if the Roblox error repeats by attempting to join a game once again.

B. Forward the Ports used by Roblox manually

  1. Follow steps 1 to 3 from the guide above to get inside the NAT Forwarding / Port Forwarding menu of your router settings.
  2. Once you are inside the Port Forwarding menu, locate the option that allows you to manually forward the ports, and begin forwarding the ports required for Roblox on Xbox One.
    TCP: 3074
    UDP: 88, 500, 3074, 3544, 4500
  3. Once you’ve ensured that each of these ports is forwarded, save the changes, and reboot both your router and your console before attempting to join an online game once again in Roblox.

In case the same error code 103 is still occurring when you attempt to join a world that’s created by someone else in Roblox, move down to the next potential fix below.

If you find these steps confusing, Please refer to our detailed guide on Port Forwarding where we break-down each step and explain them easily. You can follow these two guides:

4. Perform a Hard Restart of your Console

Hard restarting or power-cycling your console can indeed flush bad cache and memory data from your console, which can help eliminate cache-induced errors and issues.

To perform a power cycling procedure on your Xbox One console, follow the instructions below:

  1. Ensure that your console is fully booted and in idle mode (not in hibernation).
  2. Press the Xbox button (on your console) and keep it pressed until the front LED turns off and you can hear the fans turning off
    Performing a hard reset
  3. Once your console is fully powered off, wait for at least 1 full minute before turning it back on.
  4. After you’ve done this, turn your console back on conventionally.
    Xbox One long starting animation
  5. Once the next console startup is complete, open Roblox, attempt to join a multiplayer game, and see if the issue is resolved.

In case you still end up seeing the 103 error code when attempting to access content created by other people, move down to the final fix below.

5. Reinstall ROBLOX

If none of the solutions mentioned above fixed error code 103 for you, then your game files must be corrupted. To fix this issue, you have to reinstall Roblox.

Here’s a quick guide on reinstalling ROBLOX on your Xbox One console:

  1. Press the Xbox One console to open up your guide menu, then use it to access the My games & Apps menu.
    Accessing the Game & apps menu
  2. Once you’re inside the Game & Apps menu, scroll down through the list of installed applications & games and locate Roblox.
  3. With Roblox selected, press the Start button then choose Manage game from the newly appeared context menu.
    Manage Fortnite Game
  4. At the next pane, use the menu on the right to select Uninstall all – This procedure ensures that you install the base game along with every installed add-on and game update.
  5. Once the uninstallation sequence is complete, reboot your console and wait for the next startup to complete.
  6. Access your digital library or insert the physical media, reinstall Roblox, and launch the game to see if you successfully managed to fix the 103 Error code.

That’s it! these solutions should fix the error code 103 in ROBLOX. Make sure that you are using a stable internet connection to avoid having this problem in future. If for some reason this error persists on your internet connection, contact your ISP and explain the error code you are facing to them so that they can further guide you on what to configure to get this error resolved.

Additional Tip: If you think that you are about to get disconnected from ROBLOX quickly turn on your mobile data (additional charges may apply) and simply connect your device to the hotspot of your phone. Mobile data connections tend to be more stable in these scenarios especially if the ports are blocked on your Wi-Fi network.

Still not resolved?

If your issue is still not resolved it’s possible that ROBLOX is rate-limiting your IP address or outright blocking your access from it’s game servers. Contact ROBLOX Support immediately and explain your error to them so that they can help you rectify it.

ROBLOX Error Code 103 - FAQs

Is error code 103 a common issue in Roblox

Yes, this error code 103 is pretty common especially for players on Xbox One

Does error code 103 indicate a problem with my device or Roblox servers?

In most cases, error code 103 is caused by a problem with your device or your internet connection. However, there is also a possibility that the Roblox servers are down.

Is there a way to prevent error code 103 from occurring in the future?

To prevent error code 103, keep your Roblox app up to date, ensure your internet connection is strong, restart your device regularly, check your firewall settings, and enable UPnP. Additionally, avoid playing Roblox on public Wi-Fi networks and during peak hours, and keep your device’s software up to date.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.