Fix: Right Click Not Working on Windows

In Windows 10, you may encounter an issue whereby the right click does not work (or rather, the context menu doesn’t appear). In some cases right-clicking on the mouse works erratically; sometimes responding and others just remain still.

Mouse

However, if you take a look at the WinX folder all the shortcuts in there will work seamlessly when directly clicked. You can even see the event viewer.

But before moving on with the solutions, make sure the mouse is properly working, to do so, plug the mouse into another system (laptop/ desktop) and check if the right-click is working. For a wireless mouse, replace its batteries and then try the undermentioned solutions. Moreover, disable any network drives/cards during the troubleshooting process. It will be a good idea to unplug all the USB devices except the Mouse. Make sure there is no disk in the CD/DVD ROM. To be sure if the problem is hardware or software related, boot the system in Safe Mode and check if right-click is working. If you are using the PC in a corporate environment, then check with your IT administrator if any group policy is restricting the right-click.

1. Turn off the Tablet Mode

The failure of the right-click function can be directly attributed to TABLET mode being activated on your computer. You cannot do most of the right-click operations while in this mode. There are many ways to turn off the tablet mode on your Windows 10 PC.

Method 1: Turn off Tablet Mode in Action Center

  1. For this option, press the combination keys WINDOWS + A, or click on the system icon for Action Center which is usually located in the taskbar notification zone.
  2. Navigate to the bottom of the Action Center and then click or tap on Tablet Mode. It is a two – way toggle between ON and OFF, so do it according to your preference. Once done, test to see if the right-click now works.
right click not working
Turn Off Tablet Mode in Action Center

Method 2: Turn off Tablet mode Through Settings 

  1. Go to Settings and click on System.
  2. On the left-hand side, you will see the line Tablet Mode. Click on it.
  3. Now on the right side identify the phrase “Make Windows more touch-friendly when using your device as a tablet”. Turn it off.
2016-04-17_045631
Turn Off Tablet Mode in Settings

In case you need to enable Tablet mode, just do the same thing as above but this time turn the button ON.

Take note of the options just under this instruction; they may come in handy for future interactions. There are options for the mode that initiates immediately after you sign in. You can let the system automatically switch to tablet mode on signing in, go to the desktop, or just use the last signing in mode. There are also some more options for how the system notifies you when tablet mode is on automatic mode.

Method 3: Use System Registry Editor to Turn Off Tablet Mode (Advanced Users Only)

  1. Go to “Run”. In Run, key in the word Regedit.exe or just Regedit. The registry editor appears.
    Opening the Registry Editor
  2. Navigate to the path
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\ImmersiveShell
  3. When you click on the folder ImmersiveShell, on the right-hand side locate the DWORD/entry TabletMode. To turn off tablet mode, change its value to 0.

2. Use Shell Extension Manager Application for Windows

The right-click problem is sometimes also caused by third party extensions on context menus. There is a utility that can help you get rid of these extensions effectively without much struggle.

  1. Download Shell Extension Manager.
  2. After completion of the download, launch the application using your keyboard (Shift+F10) and then select “run as administrator”. No installation is required here.
  3. On the menu that appears select Options. Click Filter by Extension Type and then opt for Context Menu.
  4. A list will be shown. Take note of the items having a pink background. They are the entries installed by 3rd party software.
  5. Press and hold the CTRL key and then click on all the entries having a pink background. On the left corner, click the red button to disable them all.
  6. Again under Options, Restart Explorer.
  7. Right-click on your desktop now and see if the problem has been resolved. If so, start enabling the 3rd party extensions one by one.
  8. If once again the right click problem occurs, it is most certainly the last 3rd party extension you enabled. Disable it, or just completely uninstall its parent software or program if necessary.

3. Executing DISM Commands

The Disk health may be damaged due to which the right-click is not working on the computer. Therefore, in this step, we will be checking and repairing the Disk Health. For that:

  1. Press “Windows” + “R” keys simultaneously and type in cmd.
    Type “cmd” into the Run dialog
  2. Press the “Shift” + “Ctrl” + “enter” keys simultaneously to open an elevated command prompt.
  3. Type in the following commands one by one and press “enter” after each
    Dism /Online /Cleanup-Image /CheckHealth 
    
    Dism /Online /Cleanup-Image /ScanHealth 
    
    Dism /Online /Cleanup-Image /RestoreHealth
  4. After the process finishes, check to see if the issue persists.

4. Run the SFC Scan

It is possible that a certain driver or “.dll” file is missing or has been corrupted. Therefore, in this step, we will be initiating an SFC scan to check and repair this issue. For that:

  1. Press “Windows” + “R” keys simultaneously and type in cmd.
    Type “cmd” into the Run dialog
  2. Press the “Shift” + “Ctrl” + “enter” keys simultaneously to open an elevated command prompt.
  3. Type in the following command and press “Enter” to execute it
    sfc/scannow
    Running SFC scan
  4. Wait while the system is being scanned and check to see if the issue persists after the scan is completed.

5. Remove Registry Items

Sometimes, the error is fixed simply by deleting certain registry entries. If the registry configurations have been corrupted or are wrongly configured they can prevent certain elements of the operating system from functioning correctly. To fix that:

  1. Press “Windows” + “R” to open the run prompt.
    Opening Run Prompt
  2. Type in “Regedit” and press “Enter”.
    Running the Registry Editor
  3. Navigate to the following path
    HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\NvCplDesktopContext
    Navigate to the indicated path
  4. Delete all the Folders in EXCEPT the following
    FileSyncEx
    
    New
    
    Sharing
    
    WorkFolders
  5. Right-click on any folder except for the ones indicated above and select “Delete” from the list to remove them.
    Delete Entries like these

WARNING: During the above steps, you may lose your desktop after disabling stuff and you will be left with nothing to work on for the rest of the processes. If this occurs, just press Ctrl-Alt-Del. In the task manager, select the file tab, run a new task and then key in explorer.exe. Your desktop will come up immediately.

6: Uninstall/Disable Conflicting Applications

There are known applications that cause the mouse error under discussion. These third-party applications usually take control of your HID and then sometimes, they go in an error state which causes the loss of functionality. In that case, uninstalling/disabling these applications may solve the problem. Following is a list of such applications:

  • HP Display Control (PdiShellExt.dll )
  • Symantec System Recovery
  • 7zip
  • WinZip

If you have installed any of these applications then either disable them or uninstall/reinstall them. This list might not be complete so keep a lookout for these type of applications. You can also consider starting your computer in safe mode to diagnose the problem.

7: Update Drivers

Drivers are the main components connecting your system hardware and operating system. If any of the drivers are corrupted or outdated, then updating to the latest version may solve the problem. Drivers get corrupt usually because of a bad Windows update and get outdated if they are not updated alongside a Windows update.

  1. Press Windows key and type Device Manager. Then in the results, click on Device Manager.
    Device Manager in Windows Search Box
  2. Now in the device Manager, expand your Display Adapters and right-click your Graphics Driver and then click on Update Driver.
    Update Graphics Driver
  3. Then select “Search Automatically For Updated Driver Software
    Searching automatically for newer driver software
  4. You can also use your graphics card manufacturer website to update the driver. This is a known issue for Laptops with Dual GPU and Optimus technology. If you are using such a laptop, then download the official Intel driver to fix the issue.
  5. Also, Nvidia applications and drivers are known to create this issue. Uninstall all Nvidia applications/drivers and use Microsoft’s driver for your Graphics card to check if the problem is solved.
  6. Repeat the same process to update the driver of your mouse located under Mice and Other Pointing Devices.
  7. A good idea would be to update Windows, so that, all drivers are updated.

If nothing has helped you so far, then either perform a system restore or reset Windows. But before doing any, make sure the mouse is not faulty.

ABOUT THE AUTHOR

Kamil Anwar


Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.

Comments

60
    NT
    Naman Th(e)hacker Aug 24, 2016

    hey,,,i followed all ur steps..1.disabled tablet mode 2.downloaded the shellx software and disabled all the non microsoft context menu entries……neither worked for me…right click issue still persist…
    im running windows 10

    with intel core i3-5005U processor ,intel hd graphics 5500…

      KA
      K. Arrows Author Aug 24, 2016

      Does it works in safe mode?

        NT
        Naman Th(e)hacker Aug 25, 2016

        no……pls help me..

          KA
          K. Arrows Author Aug 25, 2016

          Can we do a remote session?

          NT
          Naman Th(e)hacker Aug 25, 2016

          how???

          KA
          K. Arrows Author Aug 26, 2016

          send me an email on kevinarrows@appuals.com

          NT
          Naman Th(e)hacker Aug 25, 2016

          how???

    DR
    DrFeelgood Sep 15, 2016

    great fix….this did fix a very annoying problem…..I have been searching for 2 hours…thank you.

    GO
    Gokul Sep 16, 2016

    i too have the same pblm ..i have changed the mode but still its not working..
    im working in intel i3 6th gen 6200u…pls give a solution

      KA
      K. Arrows Author Sep 18, 2016

      It may be that the mouse is faulty or the touch pad? Have you tried updating the drivers?

    LL
    Les LaZar Sep 17, 2016

    Kevin, Thanks so much for the post. While enable/disable tablet mode did nothing, using ShellExView allowed me to discover that the extension “Autodesk Inventor Part” was causing right-click to fail on any folder (symptom: delay followed by Windows Explorer Reset). I upgraded (?) from Win 7 to Win 10 in July with an existing, working version of Autodesk Inventor on the system. This version of Inventor is known to be incompatible with Win 10 but did not seem to cause system problems until the right-click failure was noticed on 10-Sep. Very odd. Thanks for your help. Les

    Reply
    KA
    Karan Oct 5, 2016

    Hello,

    I have a weird problem.. I cannot even start the explorer nor click on any desktop folders/icons…

    I cannot right click on any of the folder/processes… Seems some issue with the permission…

    Need to run all the apps by command prompt….

    Thanks

      KA
      K. Arrows Author Oct 5, 2016

      Did you recently install any software that could conflict with shell extensions?

    JI
    Jim Oct 11, 2016

    Quick question…… how are you supposed to right click run as admin if the right click isn’t working in the first place?

      KA
      K. Arrows Author Oct 12, 2016

      Hold the Windows Key and Press X. Then choose, Run As Admin.

      Reply
        PE
        Peter Feb 22, 2017

        When I press the Windows Key and Press X I just get a menu on the left hand side with no option to run as administrator. Am I doing something wrong?

        PK
        Peter K Feb 22, 2017

        Also to say I am running this from my admin account.

        PK
        Peter K Feb 22, 2017

        Not sure my first message got through but just in case…when I Hold the Windows Key and Press X I just get a menu up the left hand side of the screen. One option is ‘run’ but not as administrator.
        If it is running as administrator I have followed the instructions above and my right click button still doesn’t work.

          KA
          K. Arrows Author Mar 3, 2017

          Click Start -> Type cmd -> Right click cmd and then choose run as administrator

        PK
        Peter K Feb 22, 2017

        Scrap that. I restarted and it works now…many thanks. Now if only I could get Hotmail and google chrome to work!

    AL
    Alias44 Oct 15, 2016

    The Shell Extension Manager for Windows solved this very annoying problem for me. Thank you very much for the solution. 🙂

    IT
    ItzRekty Oct 19, 2016

    None of those are helping me. And i cant open my calcucator either, it just crashes

      KA
      K. Arrows Author Oct 30, 2016

      This topic is about right click not working, but if nothing is working and programs are crashing then it would be best to reset the system.

    MJ
    Martin Johansen Oct 19, 2016

    After trying all other solutions to this problem, I read somewhere that you should create a new user account and delete the account where right-click, start button and action center didn’t work.
    But I found out that the following worked and fixed the problem without deleting your current account:
    1) Log in as the account where it doesn’t work
    2) Create a new local user account with administrator privilieges.
    3) Log off current account and log in as the new account
    4) Log off new account and log in as the old account
    5) Now taskbar, start button and action center works again.

    I’ve tried it on two different machines with the same problem and both worked.

    Weird, but hey, everything works again. 🙂

    Reply
    RO
    ROK Nov 6, 2016

    Thanks for your guide. After turning off the Tablet Mode the right click functions worked again and I got my icons back onto the desktop screen. perfect solutionh.

    RA
    rach Nov 14, 2016

    Thank you! The Shell Extension Manager helped resolve this very quickly.

    FL
    Floppyfishie Dec 9, 2016

    the tablet and shell extension didnt work. now im sol with getting drivers for devices

    SM
    Sonia M Mastros Jan 19, 2017

    Shell Extension Manager worked!!! Thank you so much.

    GU
    Gurmeet Jan 22, 2017

    Thanks for your guidance, Kevin. I turned off the tablet mode and got my icons back and the right click is working again. You are amazing!

    ON
    Oneiros Mar 8, 2017

    None of the solutions described worked. Not Tablet mode, not ShellEx method, not new admin user creation. Resorted to resetting windows for the 2nd time. Seems like a rubbish OS with so many serious issues.

      ST
      Statalyzer May 27, 2017

      That is correct. The start menu has never been even 10% as volatile and brittle as it is in win10.

    DA
    Dan Mar 15, 2017

    The last solution (Shell Extension Manager) worked for me. Thank you!

    RO
    Roi Mar 24, 2017

    Thanks! Shell Extensions Manager worked.
    But i disabled all the 3rd party shell extensions, and enabled all of them back, and the problem was solved.

    Reply
    JM
    Jiji Erick Matias Apr 3, 2017

    thank you! shell ex worked!

    PH
    Presley Hurnungee May 1, 2017

    100% work

    EV
    Erik Vet May 17, 2017

    Cheers m8, worked perfectly.

    CM
    C. Masta Jun 16, 2017

    Shell EX View fixed it! Thank you!! My computer was having trouble dealing with Polaris Office and FoxIt PhantomPDF context menu add-ons.

    Reply
    DB
    Dave Bliss Jul 4, 2017

    Yes this ShellEX View fix has worked. I cannot believe that Microsoft windows 10 is subject to such a fatal flaw. Just shows how lousy Microsoft products are and as a company they are useless.. Thank you for this fix.

    SK
    Sung June Kye Jul 14, 2017

    Thank you you are awesome. shellex fixed it!!!

    VL
    Venki Livi Aug 4, 2017

    My right click mouse won’t work on pictures, it works fine in other files. I would be very thankful if anyone got the solution to this.

    DJ
    Dario de Judicibus Aug 6, 2017

    What we need is a console that shows which event handler is intercepting the RMB-click first! We cannot spend hours to enable and disable one by one all shell extensions!

    AN
    Ant Aug 16, 2017

    Shell Extention worked for me……Thank you very much, it was really getting on my nerves!

    DI
    Diega Sep 3, 2017

    thankyu its helpfull

    MI
    Micha Sep 4, 2017

    many thanks! Shell Extension Manager has done the job

    R
    Robin D. Sep 15, 2017

    I replaced the keyboard of my lenovo thinkpad t420, but after doing that the right click doesn’t work on anything. The right click on my touchpad and also the right click on my keyboard? Anyone can help me??

    LL
    LLCOOLTIGHT Sep 27, 2017

    Whenever I right click this happens https://gyazo.com/b807e49495901a622c55ccd5b4664e0b

      CO
      Citen-o Feb 20, 2018

      Same problem, have help ? 🙁

    TB
    Teresa Bettencourt Oct 14, 2017

    Shell Extention worked for me……Thank you very much, I was having this problem for months

    TJ
    Toh Xun Jing Dec 2, 2017

    I found that If i change the scale and change back, it right click menu works normally again.

    Reply
    NA
    nasim Apr 14, 2018

    oh my god thanks. I’ve searched entire net for solving this problem. shell extension worked. great

      RC
      Ray Connor Apr 15, 2018

      You are welcome

    TH
    Theb Jun 26, 2018

    Thank you so much. this works for me..

    TH
    Theb Jun 26, 2018

    Thank you so much.. This works on my computer. Your a saviour..

    AH
    Adrian Hutchinson Oct 10, 2018

    Great thanks, explaining how to run shexview properly enabled me to fix the problem.

    AB
    abdulhkeem Nov 27, 2018

    Thanks, this worked perfectly.
    i was annoyed by a pop-up notification by intel’s optane shell explorer extensions and this work first try!

    AP
    Alvin Perez Jun 17, 2019

    Worked perfectly, thanks!

    SW
    Shane Warren Author Sep 30, 2019

    Maybe the issue is with the mouse? have you tried changing the USB Port where you connected the mouse?

    MY
    Myathlaing Oct 26, 2019

    SO many Thanks to U.

    SR
    Subhaansh Rajput May 18, 2021

    It works thanks!

    SA
    Savage1701 Nov 12, 2021

    This article was helpful as a process of elimination for me. Turns out I had a thumb drive plugged into my computer that developed a bad block. Any right-click in Explorer made my desktop go nuts, I could not file search, or use any program like Acronis that looked at drives on my system. Once I unplugged the thumb drive, all problems immediately went away.

    Reply