Troubleshooting Origin Error 106133 (Service Unavailable)

The error code 106133 (UPSTREAM_SERVICE_UNAVAILABLE) typically occurs in an Origin window when PC users attempt to open Steam games. This issue is exclusive to Windows 10 and Windows 11 users who have installed the Steam and Origin launchers.

This issue occurs due to shared dependencies that get accessed by both launchers at the same time. This typically occurs when the leading Origin service runs in the background and a Steam application starts.

If Steam is not installed when the error code 106133 pops up, the issue is most likely due to a server issue, a corrupted cache folder or game installation, or an AV interference.

1. Check for a server issue

Before you start troubleshooting the issue locally, let’s ensure that the error code 106133 is not occurring due to an Origin server issue.

In the past, this error started to become a widespread issue on both Windows & Mac clients as EA stopped supporting the client for the Windows platform.

If you are still using a deprecated Origin build in favor of EA Play, the first thing you should check is the status of Origin servers.

The ideal place to start is on directories like DownDetector and Outage.report.

Note: On these directories, see if there’s an uptick of users complaining about the same issue recently. It’s a good idea to scroll down to the comment section and check if the error code 106133 is being reported by other users.

If you are seeing evidence of a severe issue, it’s also worth it to check the official EA Twitter account or the Reddit hub for evidence of maintenance or outage issues.

If your inquiries did not uncover any issues, the issue is likely limited to your machine. In this instance, go to the subsequent technique listed below.

2. Restart your PC

If you only started to see the 106133 recently and you’re no longer able to access any library title on Origin, the first thing you should do is restart your PC.

It’s likely that your Origin client just got uninstalled and replaced with the EA Play client and you just need to restart your PC to allow the changes to take effect.

Note: Origin terminated operations for its Windows platform in October 2022, migrating players to EA Play. This is a slow process that is carried on based on the region and account library. If you had Origin installed, the client likely just replace it with the new EA Play app.

Keep in mind that once the migration is complete, all the library items present on Origin will show up on your EA Play account.

UPDATE: There might be instances where some of your game titles are missing. In this case, there’s nothing you can do other than wait for the developers to patch the issue.

Most likely, all you need to do is restart your PC to allow the migration to the new app to happen successfully.

3. Set Steam to Run in Offline mode

One way to avoid this launcher conflict is to set steam to Offline mode before re-launching the game title that’s triggering the 106133 error in an Origin window.

Note: By doing this you will ensure that the Steam process doesn’t try to access the shared dependency that causes the conflict.

Follow the instructions outlined in this article to run Steam in Offline mode, then launch the game title once again and see if you can do it successfully without getting the same error.

4. Update & Repair the malfunctioning game

If you only see this error while launching certain game titles via the legacy Origin app, this might be an issue caused by a game version mismatch or by a game installation inconsistency.

In this scenario, you should be able to get the issue fixed by opening the Origin app and updating the game to the latest version before triggering an integrity check.

Here’s a quick guide on how to do this:

1. Open the Origins app and access the My Game Library tab.
2. Right-click on the game that is triggering the 106133 error and click on Update game from the context menu.
3. Wait until the new game version is installed (if available), then restart the Origin client.
4. Go back to the My Game Library tab, right-click on the game once again, and click on Repair.
   

   

   Note: This will trigger the equivalent of an integrity check on Steam. All game files and addons will be cross-checked against an online database and any missing or corrupted file will be replaced with a healthy equivalent.

5. Once the integrity check is finished, launch the game once again and see if the 106133 error is still occurring.

5. Delete Temporary Origin Files

In certain scenarios, you can expect to see this error due to corrupted temporary files originating in the LocalContent folder of Origin.

If you’re still using the Origin legacy app, you can resolve this issue by closing the main Origin service and removing the contents of the Origin folder inside the Roaming folder.

Note: These files are in no way essential and deleting them will not have any effect on your game launcher. But in order to be able to delete them, the main Origin service needs to be closed.

Here’s how to delete the temporary Origin files:

1. Press Ctrl + Shift + Esc to Open up the Task Manager.
2. Inside Task Manager, click on the Processes tab, then move over to the primary tab and locate the Origin service.
3. Right-click on the Origin service, then click on End Task from the Context menu.

   

4. Press Windows key + E to open File Explorer and navigate to the following location:

   C:\Users\Denis\AppData\Roaming\Origin

   Note: If AppData is not visible by default, access the View tab (from the ribbon menu at the top) and click on Show > Hidden items.

5. Inside the Origin folder, delete everything inside and reboot your PC.
6. Once the next startup is complete, launch Origin once again and see if the problem is now fixed.

6. Allow Origin through Antivirus

If you’re utilizing a third-party AV, it’s also possible that it indirectly prevents the Origin launcher from talking with its download server, causing the 106133 error to appear.

Note: Windows Defender (Windows Security) does not appear to be causing this error. (this issue is only restricted to certain 3rd party AV suites).

If you are using a third-party antivirus suite and are experiencing this issue, you should first disable the real-time protection of your AV and relaunch Origin. If the problem no longer exists, you have two options:

• Add the Origin executable (Origin.exe) to the exception (whitelist) list to guarantee that it is not blocked by your antivirus software – The procedures to accomplish this are unique to each third-party antivirus. You can search the Internet for specific instructions.
• Uninstall the third-party antivirus and switch to Windows Defender – Many users have claimed that Windows Defender does not block Origins, so switching to the system’s default security application might remedy the issue if a third-party AV is causing it.

Here’s a brief instruction on how to remove a third-party antivirus and switch to Windows Defender:

1. Press the Windows key + R to launch the Run dialog box.
2. Next, enter “appwiz.cpl” followed by Enter to open the Programs and Features panel.
   

   

3. Scroll through the list of programs until you find the third-party suite.
4. Right-click the active antivirus and click Uninstall.
   

   

5. Then, confirm at the prompt and finish up the uninstallation process.
6. Once the installation is finished, restart your computer and wait for the subsequent startup.
   Note: During this restart, your OS will recognize that no AW is running and prompt you to enable Windows Security.
7. During the next boot, your operating system will detect that there is no active antivirus software and will activate Windows Defender.

7. Reinstall Origin

If you still see the 106133 error despite ensuring that Origin is not conflicting with Steam, the last resort method should be to uninstall the Origin application together with any residual setup files and dependencies.

It’s also advisable to change the default installation directories from within the application after reinstalling to ensure that it’s not leveraging any residual files left behind from the previous installation.

Important: Keep in mind that EA has stopped supporting the Origin client for the Windows Platform and the official download page redirects to EA Play. However, you can still use the origin.onl directory to download the latest build release.

Follow the steps below to reinstall the Origin application and remove any residual files and dependencies:

1. Make sure the Origin app is not open. Check your taskbar and close it from there too in case the main service is running in the background.
2. To launch the Run dialog box, press the Windows key + R. Then, enter “appwiz.cpl” and press the Enter key to access the Programs and Features box.

   

3. Within the Programs and Features section, go to the bottom of the list of apps and locate the Origin entry.
4. Right-click on the application you wish to uninstall and select Uninstall.

   

5. Follow the on-screen instructions inside the uninstallation procedure to uninstall Origin from your computer.
6. After the process has been completed, restart your computer and wait for the subsequent startup to finish.
7. Once your computer has restarted, visit the Origin download page and choose a Windows platform that is compatible.

   

8. Then, wait for the installer to finish downloading before following the installation executable and follow the on-screen instructions.
9. After the launcher has been restored, open the Origin program and choose Application Settings by clicking on your account in the bottom-left corner.

   

10. Within Application Settings, click the Install & Saves tab, then scroll to the On your computer section.
11. In the On Your Computer section, click the Change folder button for the Game library location.
12. Set a custom location for the file (any place will suffice, as long as it differs from the default path).

    

    Note: Remember to modify the game folder for Legacy game installations as well if you previously installed old game titles via Origin.

13. Download the game or game update that was previously causing error 106133 and determine if the issue has been resolved.