How to Fix “No user logon” Error in CS2?

The error message “No user logon” occurs when you are disconnected from a game in CS2. This issue can occur when your connection momentarily drops, interrupting the connection to the game server. Usually, this problem can be resolved by restarting the Steam client on your computer.

Furthermore, corrupted or damaged game files can also result in persistent error messages despite having a stable internet connection. Therefore, we will outline several methods to resolve this error message.

1. Launch CS2 from the Steam Library

When you launch CS2 directly from the Steam Library, you’re making sure that the game syncs properly with Steam’s services. This direct method of starting the game helps to establish a fresh connection with Steam’s servers, potentially bypassing any glitches or errors that could have occurred from launching the game via a desktop shortcut or other indirect methods.

By doing so, you give the game a fresh start to communicate with the necessary Steam components, which is often enough to clear up the error.

  1. Open the Steam client on your computer.
  2. Click on Library to view your game library within the Steam client.
  3. Find and click on Counter-Strike 2 in the list of games.
  4. Press the Play button to launch the game.
  5. Check if this action resolves the error message.

2. Change Game Priority

Every process has a designated priority within your operating system that dictates its precedence in the CPU’s scheduling. When a process is set to low priority, it waits longer for CPU attention compared to other processes with higher priorities. 

Occasionally, the error message occurs because the game process is assigned a lower priority than other processes on your computer. Increasing the game’s process priority can resolve this issue by providing it preferential access to the CPU.

  1. Right-click on the Start Menu icon in the taskbar and select Task Manager from the context menu.
  2. In the Task Manager, navigate to the Details tab.
  3. Find the cs2.exe process in the list.
  4. Right-click on the process and select Set priority > Above Normal.
  5. If the issue persists, set the priority to High and check if the error message continues to occur.

3. Re-login to Steam

The persistent error message may also occur due to Steam’s inability to establish a steady connection again. This issue can come from an inconsistency within the app, which can be resolved by logging back into your Steam account. Re-logging into your Steam account will re-establish the connection to the Steam servers, potentially resolving any connection issues.

  1. Launch the Steam client on your computer.
  2. Click on Steam in the top-left corner.
  3. Select Change Account from the resulting dropdown menu.
  4. In the dialogue box that appears, click the Continue option.
  5. Once logged out, sign back into your account and open CS2 to see if the error message still appears.

4. Verify Game Files

Corrupt or missing game files may also prevent the game from establishing a proper connection to the servers.  To resolve this, the Steam platform offers a feature to verify the integrity of game files. This process scans your game files for any irregularities and restores any corrupt installation files, as well as downloading any missing components.

  1. Open the Steam client on your computer.
  2. Right-click on CS2 in your game library and select Properties from the menu.
  3. Go to the Installed Files tab in the Properties window.
  4. Click on Verify integrity of game files to initiate the repair process.
  5. After the verification process is complete, launch the game to check if the error still occurs.

5. Disable WiFi Adapter (if applicable)

Lastly, if you have followed the previous methods but the error message remains unresolved, the problem may come from your WiFi adapter. Disabling the WiFi adapter, particularly in a system that also has a wired Ethernet connection, can fix conflicts or interference caused by the WiFi component.

This step makes sure that the more stable wired connection is used, which may resolve the temporary disconnects leading to the error message during gaming sessions in CS2. By making sure a single, consistent connection path, the game’s ability to maintain its link with the server could be strengthened, potentially eliminating the issue at hand.

  1. Press Windows key + I on your keyboard to open the Settings app.
    Windows Settings
    Windows Settings
  2. Navigate to Network & Internet > Advanced network settings.
    Navigating to Network and Internet Settings
    Navigating to Network and Internet Settings
  3. Next to your WiFi adapter, click on the Disable option.
    Disabling WiFi Adapter
    Disabling WiFi Adapter
  4. With the WiFi adapter disabled, restart CS2 and check if the error message persists.

Muhammad Zubyan

Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.