How to Fix “Error Code: NW-4-8” on Netflix?

Netflix error code NW-4-8 generally occurs when you are trying to watch a movie or series but the Netflix fails to connect due to a weak or unstable network. The error pops out with a small message stating “Netflix has encountered an error”. This means that the ISP blocks your streaming service on Netflix. Therefore, your network connection needs to be refreshed or the data needs to be cleared out to avoid disrupting the connection.

netflix error code nw-4-8
Netflix Error Code NW-4-8

Well, network connection alone cannot be blamed for this error. There are also other reasons that are causing such errors on Netflix. Hereby we have made a few types of research and come up with this article covering up other culprits causing this error along with its effective fixes. Below are some other highlighted culprits:

What Causes “Netflix Error Code NW-4-8”?

  • Network Connection- The first and foremost reason for this error occurrence is a weak or unstable network connection. If you don’t have a stable or strong network connection then you will encounter this error on Netflix. So, in this case, you need to refresh your network connection to avoid such error occurrences.
  • Overloaded App Cache Data- Secondly, if your Netflix gets overloaded with unwanted cache or cookies then there is a chance that you may encounter such an error. So, on finding this cause applied to your case, you need to clear out the temporary cache data from your Netflix app to get rid of this error.
  • Outdated Netflix App- The other cause of such error is an outdated app. If you are using an outdated version of the app then it might be possible that you may face this error on Netflix. So, the case demands the latest version of the app.
  • Corrupted Browser Cache- Corrupted browser’s cache might sometimes be responsible for such issues while running the application. Therefore, here it is suggested to clear your browser’s cache and then try streaming Netflix.
  • App Glitch or Bugs– Sometimes such error occurs due to the app’s internal issues like glitches or bugs. So, in this case, simply restarting or re-installing the app mostly fixes the issue.
  • Misfunctioning of your System– Most of the time, the error has been found to be the result of the misfunctioned system. If your system is not functioning properly then there is a good chance that you might get faced with this error. Therefore, you have to reboot your device to give it a fresh start.
  • Outdated Windows version- If your system’s OS is outdated then there exists a chance that you may get troubled with error code nw-4-8 on Netflix. So, this situation can be handled by simply updating your OS version.
  • An issue with VPN– It has been found out in forums that most users have been reported that using VPN might trigger such an error on Netflix. So this is the case which requires disabling the VPN to get out of this error issue.
  • Wrongly Configured DNS Settings– If your DNS setting has not been configured properly then it might cause this error to arise. So here it is suggested to properly configure your DNS setting to get over this error issue on Netflix
  • Unstable Wireless Connection– Using a wireless connection might become one of the reasons causing such errors as they result in slowing down your net connection. So always prefer a wired connection instead of a wireless connection to fix the problem. Wired connections serve strong and stable internet connections as compared to a wireless one.

Now you have gone through the culprits causing the error, you will be easily able to fix the issue with the most effective solutions in no time.

1. Restart Your System

Most of the time, running a PC for a long time might result in the dis-functioning of your system. So here it is advised to restart your system as rebooting will help your system to start afresh thereby enhancing or boosting its work performance.

Therefore, reboot your system and try streaming Netflix

2. Check your Network Connection

If you are encountering this error on the Netflix app then the first thing you need to do is to check your internet connection. As it has already been discussed earlier, a slow internet connection is the main culprit causing this error.

However, if you are using Wi-Fi, then try switching to a wired connection as wired connections serve faster and more stable internet than a wireless connection.

3. Clear Netflix Cookies

In most instances, overloaded cookies on the app might cause this error on Netflix. Therefore, make a habit of clearing app cookies regularly at short intervals. As this will not only reduce the burden on the app but also help the app to function properly. To do so follow the steps below:

  1. Open Settings by pressing Win + I key and clicking on the General option.
  2. Then select the option Apps or Applications.
    Apps Settings to Apps & Features
  3. Next, choose the option Manage Application.
  4. After that scroll down and choose Netflix and click on Storage.
  5. Click Clear Data or Clear Storage option and hit OK.
    Clear Data or Clear Storage on Netflix
  6. Finally, relaunch the Netflix and look for the error.

Now try streaming Netflix and check if the error is fixed or head to the next fix.

4. Restart your Browser

In most instances, a dis-functioning of web browsers might trigger such an error on Netflix. So check your web browser first before going for any technical troubleshooting methods. If you are using an old version of the browser then update the app and try streaming Netflix again.

However, you can also go for restarting the browser, as restarting will refresh the browser thereby fixing this error issue on Netflix. 

5. Clear Browser Cache

Loads of accumulated cache on your browser might trigger this error to arise on Netflix. Moreover, the cache stored on the browser might get corrupted with time thereby causing this error to arise. So try clearing temporary or corrupted cache from your browser to fix the issue.

To clear your web cache, follow the below steps guide:

  1. Firstly press Ctrl+ Shift+ Del keys simultaneously to opt for the clear browsing data option.
  2. Next, select the “Advanced” option and tap on “All time” under the time range.
    Clear Browsing Data of All Time in Chrome
  3. Now check-mark all the options except the Password option.
  4. Lastly, go for the “Clear data” option at the bottom to clear all the browser cache.

Once the browser cache gets cleared, sign in to your Netflix and verify if the error is still appearing or not.

6. Try Using Other Browser or Microsoft Store’s Netflix App

If the Netflix site is in some way not compatible with the browser that you are currently using then it might become a reason for this error. So try using another browser or Microsoft Store’s Netflix  App to deal with the problem.

You just need to close the currently running browser and open the Netflix on a different browser. Follow the below instructions:

  1. Launch the Netflix app on different websites and log in by entering your credentials.
    Signing up with the Netflix app
  2. Next check if the Netflix error code nw-4-8 is still appearing on this browser or not.

If launching the Netflix app through a different browser doesn’t fix your issue then look for Netflix on the Microsoft store. You just need to follow the simple steps below:

  1. Go to the Microsoft store.
  2. Next, go for Netflix and tap on the option Get.
    Click Get Button next to Netflix App

Once the app installation gets completed install the app and launches the Netflix app to see if the problem is resolved.

7. Re-login Your Netflix Account

Most of the time app internal bugs or glitches might trigger such errors. Hereby it is suggested to re-login into your Netflix account. Follow the below steps guide to sign out of Netflix and re-login it again:

  1. Open the Netflix and click on the More option.
  2. Next, click on the Sign-out option and confirm to log out.
    Sign out of Netflix
  1. Now after signing out successfully reopen the app and log in again to your Netflix account and verify if the error still persists or not.

8. Change Your System’s DNS Settings

Sometimes your DNS settings might be the reason for such error occurrence on Netflix. So here it is suggested to change your DNS settings to Public to fix the error issue. Follow the below steps to do so:

  1. On your taskbar right-click on the network icon
  2. Next, go for Network & Internet settings.
    Open Network & Internet Settings
  3. Now choose the option Change adapter.
    Change adapter option
  4. After that right-click on the network that you are using.
  5. Then go for the Properties option.
  6. Next, tap on Internet Protocol Version 4 (TCP/IPv4) and then Properties.
    Select the Internet protocol version then click on properties
  7. Select the option Use the following DNS server addresses, and fill up the address as mentioned below, after that click OK.
  • Preferred DNS: 8-8-8-8
  • Alternate DNS: 8-8-4-4

9. Flush Out Your System DNS Cache

Most of the time, such an error occurs due to the overloaded DNS cache on your system. Therefore flushing the DNS cache will fix the problem on Netflix by reducing the load on your system.

Here’s the step to flush the DNS cache:

  1. Press Windows + R keys to launch the Run dialog.
  2. Next launch Command Prompt with administrative rights by typing cmd on the Run box.
  3. Now on cmd run the command ipconfig /flushdns followed by entering.
    Type “ipconfig /flushdns” into the Command Prompt
  4. Then wait for the cmd to get done with the operating command request.
  5. Once done, a message will appear referring: “Windows IP Configuration Successfully flushed the DNS Resolver Cache”.

At last, restart your system and check for the error still appears or gets resolved.

10. Restore your Default Connection Settings

It has been reported many times that due to the router or modem’s internal issues, this error might get triggered on Netflix. However, even following the above methods won’t fix your issue. Then the problem may be related to your router or modem not functioning properly.

Therefore, here it is suggested to restart them. Rebooting will give them a fresh start thereby enhancing their performance and moreover it can fix any issues that had occurred due to their internal issues.        

11. Update The Netflix App

If you have not updated your Netflix app for a long time then there might be a chance that an outdated version of the app is triggering such an error. So make sure to update the app to its latest version to fix the problem. For an update follow the steps guide below:

  1. Go to the Start and look for Store.
  2. In-store go for the User Icon beside the search box.
  3. Next, choose Downloads or Updates.
  4. Now click on the option Get Updates.
    Click on Get updates to update all Microsft apps
  5. If any is available download it by clicking on the down arrow.
  6. Lastly, the app will now be downloaded and updated.

12. Update your OS Version

Most of the errors occurred due to outdated Windows versions. So, if you are using an outdated OS version then there might be the chances that you may encounter this error on Netflix.

Check for your OS version by the below-guided steps:

  1. Press the Win + I key to open the Settings panel.
  2. Now tap on Update & Security.
    Open Update & Security
  3. Next, click on check for update under the Windows Update section.
    Check for updates
  4. If any update is available, download it by clicking on Download & Install option.

Now, wait until the download gets completed, on completion reboot your PC and check for the Netflix error code nw-4-8.

13. Force Shutdown Netflix app

If none of the above fixes works for you then try closing the Netflix app and restarting it again. Restarting the app can mostly fix any problem. You just need to force shut the app and again relaunch it. Go for the below steps:

  1. Launch Task Manager by tapping Win+X keys simultaneously.
  2. Next, go for the Processes tab. and look through the running tasks.
    Locate the processes tab
  3. Navigate the Netflix app on the list and quit it by tapping on the End Task button below.
    Ending the Task

And then relaunch the Netflix app and start streaming content to see if the error still appears or gets resolved.

14. Reinstall Netflix

If there is a bug or glitch in the app then it might trigger this error on your Netflix app. Hereby, first uninstalling the app and then reinstalling it back again can actually fix the temporary problems on Netflix.

For uninstallation follow the given below steps:

  1. Firstly go for Windows Start.
  2. Next select Control Panel.
    Open Control Panel
  3. Then go to Programs and click on Uninstall a Program locate Netflix and right-click on it.
    Accessing the Programs and Features screen
  4. Now click on uninstall a program option.
    Uninstalling the Netflix app
  5. Lastly, wait until the application gets uninstalled.

Once done, re-install the app from Microsoft Store successfully and verify for the error problem.

So above are some methods that help you fix error nw-4-8 on Netflix. I hope the article works for you to solve the problem in your case and let you watch your favourite series or movies again on Netflix app without any further interruptions.


Hardeep Kaur

Hardeep is a passionate technical writer with more than 7 years of experience. She has a keen interest in PC games, Windows OS and everything surrounding it. She is a technology enthusiast and fascinated with technology since her childhood days.