How to fix “LOGIN FAILED” Issue in Wayfinder? Best Solutions!

Wayfinder Login Failed error indicates that the server is not running well due to overload or for some other reasons. When the login failed error occurs, it means you cannot log in until the developers resolve the server issue. 

However, it is possible that the server is running properly without any problems. If that’s the case, it means you have a network issue from your side preventing you from authenticating to the server. In this case, you will have to troubleshoot the issue with the help of this ultimate guide in order to resolve the login failed error.

This issue is not limited to any specific platform and has been reported by users on PlayStation 4, PlayStation 5, and PCs alike.

What causes this issue?

The first factor that you need to consider is the username and password. Even if it might sound absurd, you will get the same error if you enter an incorrect username or password.

However, in some cases, this issue appears when the servers a down or are under maintenance. Newer cases also suggest that the issue might occur when the servers are full and the queue functionality is not working properly.

Some 3rd party AV solutions might interfere with the game and block the connection with the game server. 

Update: In the past, this problem has also been linked to a scenario in which the cross-play infrastructure was offline. 

How to fix this issue?

There are a few things that you can do in order to fix this issue. Some might depend on you, while the rest are things that the developers can fix. Here is how you can fix the Wayfinder Login Failed Error:

1. Check for server status

Since we know that the ‘login failed’ error occurs due to a server issue from the backend, it is advisable to start by checking the server status. To check the server status, you will have to visit the official Twitter page of Wayfinder. If you find any tweet related to the server status indicating that the server is under maintenance or down, then please wait until the developers fix the server problem.

2. Turn Off Windows Defender or third-party anti-virus software

If the server is stable, the problem likely resides in either your PC or your network settings. We will begin by disabling the Windows Defender Firewall or any third-party antivirus software. Sometimes, these firewalls can obstruct the application from transmitting login details to the server. Consequently, the server may return null values, preventing user authentication. Thus, our immediate step is to disable the Windows Defender Firewall.

2.1 Turn off the Windows Defender Firewall

  1. Click the Start Menu and type Control Panel.
  2. Hit Enter to navigate into the control panel.
  3. Now go to System and Security > Windows Defender Firewall.
  4. Click Turn Windows Defender Firewall on or off from the left pane.
  5. Here, tick Turn off Windows Defender Firewall (not recommended) for Private Network settings and Public  Network settings.
  6. Once done,  try logging in to the Wayfinder server to see if the issue persists.

2.2 Turn off third-party antivirus software

If you use third-party antivirus rather than Windows Defender, the following steps might vary.

  1. Right-click the antivirus icon from the system tray.
  2. Hover your Antivirus Name or Disable option, then choose Disable for 10 minutes or Disable permanently.
  3. Once done, check if the login error is fixed.

3. Clear the Cookies and cache files

Cookies are generated by the application when the user sign-in. It is a piece of code that is used by the application to recognize its users. In some cases, when a login error occurs, it is often caused by a problem with the cookies. Thus, in this method, we will try clearing the cookies by following the steps:

  1. Right-click the Start Menu and select Run to open the program.
  2. Enter appdata in the search box and click OK to open the folder.
  3. Navigate to the Local folder and delete the Wayfinder folder if found. Otherwise, delete the Steam folder.
  4. Once done, run the Steam launcher and launch the Wayfinder to check for the login error.

4. Verify the game files 

After clearing the cache files, if the issue persists, try verifying the game files. This will restore the corrupted files from the game files, which resolves the issue most of the time. To do so, follow the steps:

  1. Open the Steam, and navigate to the Library.
  2. Right-click the Wayfinder and select Properties.
  3. Go to the Installed Files and click Verify the integrity of game files.
  4. Once the verification is finished, launch the Wayfinder and see if the problem is resolved or not.

5. Use a Google DNS server

A DNS or Domain Name System is used to convert human-readable names into IP addresses so that the user can connect to the server. When the DNS server is slow, especially if you play games, it causes network-related errors. Thus, if your DNS is slow, try switching to Google DNS, which is more reliable, secure, and faster than other DNS servers.

 To switch to the Google DNS server, follow the steps:

  1. Click the Start Menu and type Control Panel.
  2. Hit Enter to navigate into the control panel.
  3. Navigate to the Network and Internet > Network and Sharing Center.
  4. Then, navigate to network adapter settings by clicking the Change Adapter Settings from the left pane.
  5. Right-click the network adapter and select Properties.
  6. Here, select the Internet Protocol Version 4 (TCP/IPv4) and click Properties.
  7. Now select Use the following DNS server addresses and type the Google DNS addresses. You can copy the Google DNS address from below.
  8. Once done, click OK to save the DNS settings.
  9. Verify if this fixed the error or not.

6. Use VPN to login

VPN or Virtual Private Network is a service that is often used to access content not allowed in the region. The VPN also hides the user information as it changes the location by changing the route of the connection. So, if there is a problem with your network connection, using the VPN will fix it. There are various VPNs available, and we have a full guide on which VPN is best for you. You can use this ultimate guide to choose the best VPN for yourself.

7. Connect the hotspot or use a different network connection

You can also use a mobile hotspot or a different network connection to log in to the game. This will ensure you whether it is a server problem or a network issue. Now, if you have a Wi-Fi adapter, simply connect the hotspot to your PC. However, if you don’t have a Wi-Fi adapter, you will have to use a USB cable to connect the hotspot. Follow the steps to do so:

  1. Take a data cable or USB cable and connect both sides to the devices.
  2. Once you have connected, turn on the USB Tethering feature from your portable hotspot settings, but make sure you are connected to the Mobile data or any other Wi-Fi connection.
  3. Once done, try logging into the game to see if this works or not.

8. Reset Network Settings

Resetting the network settings is also a troubleshooting step that allows users to reset the network settings, including DNS and proxy settings. Since you have come so far, consider resetting the network settings. Below are the instructions.

  1. Click the Start Menu and type Network Reset.
  2. Hit Enter to navigate into network settings.
  3. Click Reset Now and click Yes to reset the network settings. This will restart your PC with the default network settings.
  4. Once done, check if the error persists.

9. Disable Cross-Play

This login failed issue could be also caused by the Cross-Play feature. Servers tend to malfunction when many players from different devices attempt to connect to the game world at the same time. 

During the initial days after the launch of the game, servers that allowed cross-play were much more unstable than the ones dedicated to a single platform. 

Note: When you disable the Cross-Play, you won’t be put on the same server as players from other platforms. This can result in better performance, and will fix your login failed issue. 

Here are the steps on how to disable the Cross-Play:

  1. Go to the main menu in case you are not because you will get kicked out of the game anyway.
  2. Now you need to access the Settings.
    Accessing the Wayfinder Settings
    Accessing the Wayfinder Settings
  3. You need to look for the Cross-Play option.
  4. When you see it, make sure to disable it.
  5. Save the changes and close the Settings.
  6. Go back to the game and see if you still encounter the login failed issue.

Throughout this ultimate guide, we have included all the solutions. However, if the issue remains, then the final solution you could try is to reinstall the game. Reinstalling the game will fix the corruption in the extracted game files, which might resolve this issue.

Wayfinder Login Failed Error- FAQs

How do I Fix the Wayfinder Login Failed Error?

To fix this issue, make sure the servers are stable because the issue often occurs when the servers are not stable.

Why am I keep getting the Login Failed error message in Wayfinder?

This issue is often caused by the server issue. However, if the server is stable, you need to troubleshoot your network connection, especially the DNS settings. Additionally, you can try using the VPN or mobile hotspot to just log in to the game.


Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.