How to Troubleshoot Hulu Error 94
Error 94 shows up while streaming or during the launch process of Hulu and it might indicate an issue with the internet connection being used by the device or it might also hint at a possible incompatibility between the device and the application.
What Causes “Error 94” on Hulu?
The causes which trigger this particular error are:
- Corrupt Cache: In some cases, the launch configurations that are cached by the devices might be corrupt for one or more devices involved in this process. These configurations are cached to decrease loading times and to provide a more smooth experience but they can sometimes get corrupted and end up hijacking the app.
- Internet Connection: It is very important that the internet connection that is being used to stream is stable and has enough upstream and downstream speed. This can prevent the application from being able to maintain a stable connection with its servers
- Outdated Application: if the application has been outdated, the streaming process might get affected. This is because the servers are constantly updated to accommodate new enhancements and if the application gets outdated the streaming process gets disturbed.
- Outdated Software: Sometimes, if the software of the device that is being used to stream gets outdated and this prevents the streaming process from being able to function correctly. This can be due to an incompatibility between the application and the software.
- VPN: If you are using a VPN to hide your location from the servers or for any other purpose, it is recommended that you disable the VPN because it can sometimes cause incompatibility between the ISP and the servers. This occurs primarily due to the fact that the server might flag your connection as suspicious if you are masking your location.
Solution 1: Deactivating Device
Sometimes, simply deactivating the device and then reactivating it can jumpstart the stream and it might start working properly. Therefore, in this step, we will be logging on to the account page and then reactivating it after removing it. For that:
- Open a web browser and navigate to the official Hulu site.
- Click on the login option and enter your details.
Clicking on the “Login” button - Hover the mouse on the block icon on the top right and select “Account” from the list.
- Under the “Your Account” section, click on the “Manage Devices” button next to the “Watch Hulu on Your Devices” option.
- Click on Remove next to the device to deactivate it.
- Reactivate it by adding the code during login on the device and check to see if it fixes the issue.
Solution 2: PowerCycling Devices
As an initial troubleshooting step, we will be power-cycling the devices involved in the streaming process to get rid of any corrupt cache. In order to do that:
- Unplug the power to your Internet Router and the device on which you are streaming.
Unplugging from the socket - Press and hold the “Power” button for at least 15 seconds.
- Plug the devices back in and wait for them to power on.
plugging the Power cord Back in - Try to stream and check to see if the issue persists.
Solution 3: Updating Application
This process is different for different streaming devices but we have listed the steps for the majorly used ones. If your device is different, you can always find a guide on the internet.
For Windows:
The updating process is fairly easy for Windows. In order to update:
- Close the Hulu app completely and click on the “Microsoft Store” icon in the taskbar.
- Click on the “Three Dots” in the top right corner and select the “Downloads and Updates” button.
Clicking on the “Three Dots” and selecting “Downloads and Updates” - Select the “Get Updates” button and wait for the downloading process to start.
Selecting the “Get Updates” button - After the updates have been downloaded and installed, try to stream from Hulu and check to see if the issue persists.
For Android:
- Click on the PlayStore icon and select the “Menu” button in the top left corner.
- Click on the “My Apps and Games” button and select the “Updates” tab.
Clicking on the Updates Tab - Click on the “Check for Updates” button and select the “Update” button in front of the Hulu app to initiate the updating process.
Selecting the “Update” tab - Wait for the update to be downloaded and installed.
- Try to stream and check to see if the issue persists.
For Android TV:
- Tap the “Home” button on your remote.
Clicking on the “Home” button - Click on the “Google Play Store” option under the “Apps” option.
- Select the “Auto-Update Apps” option and then click on “Auto-Update Apps at any time”.
For Apple TV:
- Open Settings and select the “Apps” option.
- Click on the “Automatically Update Apps” button to configure the TV to update apps on its own.
- Click on it again to turn it off after the app has been updated.
Solution 4: Updating Device Software
If the Device’s software has been outdated, it is recommended to get it sorted out by updating it as soon as possible. Because outdated software can trigger compatibility issues with new applications and it can prevent/hinder the functionality of the app.
