How to Fix Outlook 2010/2013 “Sending Reported” Error 0x8004010F

The 0x8004010F error is fairly common with users of Outlook 2010/2013. It means that you have a corrupted Outlook profile, and comes with one of two possible error messages, either Outlook data file cannot be accessed, or The operation failed. An object could not be found.

This error code most commonly appears when you’ve exported a .pst file in order to put it into Outlook 2010/2013, whether it is from an older PC, or another situation. Outlook 2010/2013 will give you this error and you won’t be able to send or receive mail until you resolve it.


Even though many users will say that this can only be solved by creating a whole new account from scratch, a lot of people have too much information, or multiple e-mail accounts, and this will be a huge trouble. However, read on for a solution that is easy and has been proven to work for a number of people.

Method 1: Change the folder in Outlook 2010/2013

This method is fairly easy and will allow you to send and receive mail without any problems.

  1. Open Outlook 2010/2013.
  2. From the File tab, click Account Settings.
  3. Choose the account you’re having issues with, and click the Change Folder button at the bottom.
  4. Choose Personal Folders\Inbox, and click
  5. Click Send/Receive all. You should now be able to use Outlook 2010/2013

Method 2: Create a New Profile and Re-Add Outlook

If the aforementioned, for some reason, didn’t work, you will have to add a new account in a new profile on Outlook. For futher steps, see (here)

Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

Expert Tip

How to Fix Outlook 2010/2013 “Sending Reported” Error 0x8004010F

If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Restoro by clicking the Download button below.

Download Now

I'm not interested