How to Fix Forza Horizon 6 “Feature Locked” Error?

When Forza Horizon 6 throws a Feature Locked pop-up saying access to user-generated content is restricted by your profile, the game is failing a permission check on the Xbox account behind your gamertag.

That is why the lock usually hits shared features such as the Auction House, gifts, tunes, liveries, and other community content instead of the whole game.

The confusing part is that more than one layer can lead to the same result. The Auction House can stay unavailable early in the game before the Festival Playlist unlocks. Xbox privacy or family settings can also block community features outright.

On PC, the Xbox app, Microsoft Store, or Steam can keep old sign-in permissions cached after you already changed the right setting on the web. That is why a reinstall usually changes nothing.

1. Make Sure This Is the Profile Lock and Not Just the Normal Auction House Progress Gate

Start by separating the two most common lookalikes. In Forza Horizon 6, the Auction House can stay unavailable because you have not progressed far enough through the opening flow. That is different from the profile restriction message, which points to Xbox account permissions instead.

If the game specifically says access to user-generated content is restricted by your profile, treat that as an account-permission issue. If only the Auction House is greyed out and nothing else looks restricted, early-game progression is the more likely explanation.

1. If only the Auction House is grayed out, keep progressing through the opening tutorial until the Festival Playlist unlocks.

   

2. If the game explicitly says access to user-generated content is restricted by your profile privacy settings, move to the Xbox privacy checks next.
3. If the same restriction is also affecting gifts, tunes, car designs, or liveries, that is another strong sign this is an account-permission problem rather than a tutorial gate.

Once you know it is the real profile lock, the fastest fix is usually in Xbox privacy settings rather than in the game menus.

2. Open the Xbox Privacy Settings and Allow Community Content

Forza routes shared creations through the Xbox account’s privacy and online-safety layer. If that account is not allowed to view community creations or see other player profiles, the game can block the Auction House and other social content even when you are signed in correctly.

This is the most important part of the article because it is the setting pair most directly tied to the message you are seeing.

1. Open account.xbox.com/Settings or xbox.com/user/settings/privacy-and-safety and sign in with the same Xbox account or gamertag you use in Forza Horizon 6.

   

2. Under the Xbox privacy section, set You can see and upload community creations to Everyone.

   

3. Set See other people’s Xbox Live profiles to Everyone as well.

   

4. If multiplayer or convoys are also failing, set You can join multiplayer games and You can join cross-network play to Allow.

   

5. Save the page before leaving it.

If one of those permissions was blocked, the message often clears after the account refreshes. If the settings already look correct or you cannot change them at all, check whether the account is still governed by family controls.

3. Check for Child-Account or Family Restrictions

Xbox privacy toggles can look correct but still behave differently when the profile is treated as a child account or is managed by a family organizer. In that case, the visible setting is not always the final authority.

This is why some players change the web settings and still get nowhere. Family controls can sit above the profile’s own privacy toggles, so the real restriction may be coming from the family layer or from the account’s birth date rather than from the individual toggle you just changed.

If the account is already a normal adult account with no family management, skip this method and move on to the sign-in refresh.

1. Check the Microsoft account’s birth date and make sure the account is not being treated as under 18.

   

2. If the account belongs to a family group, have the adult organizer review the member’s online-safety and privacy permissions from the family-controls side as well.
3. If you are on an Xbox console, open Settings > Account > Privacy & online safety > Xbox privacy and confirm the console is using the same permissions you just checked on the web.
4. After any age or family-setting change, sign out and back in before testing Forza Horizon 6 again.

If the account was still being treated as a child account, that usually matters more than any reinstall or cache clear. If the profile is now allowed to use community content and the game is still stuck, refresh the sign-in state everywhere the account is cached next in Method 4.

4. Refresh the Xbox Sign-In State Across the Xbox App, Microsoft Store, and Steam

Even after the right privacy settings are in place, Forza Horizon 6 can keep reading older permissions from cached Xbox tokens. This is especially common on PC, where the game can be pulling account state from several places at once. If you have not changed the privacy settings yet, do that first and skip this branch for now.

If the website looks fixed but the game still behaves like nothing changed, treat that as a sync problem between the account and the apps that are feeding it into Forza. If the Xbox app itself will not open or sign in on Windows, use this Xbox app won’t open guide first.

1. Sign out of your Xbox account on the Xbox app, Microsoft Store, and the Microsoft account website, then sign back in everywhere.

   

2. If you play on Steam, go back to Forza’s Start Game screen, choose Sign Out, and relink the correct Xbox account if the wrong one was attached.

   

3. Make sure the linked Microsoft account is actually signed up to Xbox and has the gamertag you expect to use in Forza Horizon 6.
4. Restart the game completely after the sign-in refresh instead of only backing out to the previous menu.

If the error was being fed by stale sign-in state, this is often where it clears. If the warning disappears here, stop and keep the corrected account link in place. If nothing changes after the full sign-out cycle, continue to Method 5 and refresh the Windows Xbox identity layer itself.

5. On PC, Update Gaming Services and Clear the Old Xbox Identity Cache

On Windows, Forza Horizon 6 depends on more than the game launcher. Gaming Services, Xbox identity components, cached Xbl credentials, and a few background services all sit between the game and your account permissions. Use this only on PC. Console players should skip to the connectivity and support checks instead.

That is why the web settings can be right while the PC still behaves as if they are wrong. Windows may still be handing Forza an older Xbox identity token than the one that reflects your current permissions.

1. Open the Microsoft Store, go to Downloads, and update Gaming Services.

   

2. Open Credential Manager, go to Windows Credentials, and remove entries that start with Xbl.

   

3. Open %localappdata%, find the Microsoft.XboxIdentityProvider… package folder, open AC > TokenBroker, and delete the Accounts and Cache folders if they exist.
4. Open Services in Windows and restart Xbox Live Network Service, Xbox Live Game Save, and Xbox Live Auth Manager.

   

5. Restart Windows and then open Forza Horizon 6 again.