How to Fix ‘Spotify Error Code 30’

Some Spotify users are seeing the ‘error code 30′ whenever they stream musing from their account. This problem occurs on both Windows and macOS with both Basic and Premium accounts.

Spotify Error Code 30

As it turns out, there are several different causes that might cause this particular error code on Windows and macOS. Here’s a short list of confirmed culprits that might trigger this error:

  • Native Spotify proxy is Active – One of the most common reasons that will spawn this particular error is an instance in which the native Proxy function inside the Spotify app is enabled. To resolve this problem in this case, all you need to do is disable this feature from the Advanced Settings menu.
  • 3rd party VPN or Proxy is Active – According to a lot of affected users, this problem is reported to occur whenever there’s a VPN or Proxy server enforced at a system level. In this case, you should be able to fix this problem by disabling or uninstalling the Proxy server or VPN network.
  • Improper Hosts file information – As it turns out, you can also expect to see this error in case your PC host file contains proxy information related to Spotify that ends up confusing the application. To resolve this problem, you need to edit the file manually (using a text editor) and remove any mentions of Spotify.
  • Account country is different – Keep in mind that Spotify might deny your connection if you’re accessing the streaming platform from a different country than the one set up in your account. In this case, you should get the issue sorted out by changing the account Country to the correct one.
  • A firewall is blocking the Spotify connection – If you’re using an overprotective firewall, chances are this is what’s causing this particular error code in Spotify. If this scenario is applicable, you should be able to fix this problem by establishing an exception rule for Spotify.

Method 1: Disable Proxy Sever from Spotify

As it turns out, the most common instance that will trigger the 30 error code in Spotify is an advanced Spotify setting that is forcing the app to use a proxy server that is badly configured.

If this scenario is applicable, you should be able to get the issue resolved by accessing the Advanced Settings menu of Spotify and configuring the app to never us the native Proxy server.

This fix was confirmed to be successful by a lot of affected users that were previously encountering the 30 error code.

Here’s a quick guide on disabling the native Proxy server in Spotify:

  1. Open Spotify and sign in with your account. Avoid streaming any title to avoid getting the 30 error code for now.
  2. Once you’ve successfully signed into your account, click on your account icon (top-right) corner, then click on Settings from the newly appeared context menu.
    Accessing the Settings menu of Spotify
  3. Inside the Settings menu, scroll down through the entire list of settings and click on Show Advanced Settings to bring up the hidden menu.
    Show Advanced Settings menu
  4. Once you managed to make the advanced menu visible, scroll all the way down to the Proxy category and change the Proxy Type from what it’s currently set to No Proxy.
    Disabling the Proxy feature in Spotify
  5. Save the changes, then restart Spotify and see if the problem is now resolved.

In case you still end up encountering the error code 30 in Spotify, move down to the next potential fix below.

Method 2: Disable Proxy or VPN

If you previously determined that the native Proxy feature present on Spotify was not enabled, it’s also possible that you’re using a 3rd party VPN / Proxy tool or a Proxy Server or VPN network is set up at a system level.

If this scenario is applicable and you’re using a solution like this on your current network, your next attempt at fixing the issue should be to disable the Proxy server or system-level VPN.

Several affected users that were previously seeing the error code 30 have confirmed that one of the following guides below allowed them to circumvent the apparition of this error code entirely.

Depending on the type of network filtering method that you’re using, follow sub guide A or sub guide B:

A. Disabling 3rd party Proxy server

  1. Press Windows key + R to open up a Run dialog box. Next, type ”ms-settings:network-proxy’ inside the text box and press Enter to open up the Proxy tab of the Settings menu
    Run dialog: ms-settings:network-proxy
    Run dialog: ms-settings:network-proxy 
  2. Once you’re inside the Proxy tab, move over to the section on the right, then scroll down to the Manual Proxy setup section. When you get there, disable the toggle associated with Use a Manual Proxy setup. This will effectively disable the proxy server.
    Disabling the use of a proxy server
  3. Once the use of a Proxy server has been disabled, reboot your computer and see if the problem is fixed once the next startup is complete.

B. Disabling 3rd-Party VPN Tool

  1. Open up a Run dialog box by pressing Windows key + R. Next, type ‘appwiz.cpl’ and press Enter to open up the Programs and Features screen.
    Type appwiz.cpl and Press Enter to Open Installed Programs List
  2. Once you’re inside the Programs and Features screen, scroll all the way down through the list of installed applications and locate the VPN tool that you suspect is conflicting with Spotify.
  3. When you locate it, right-click on it and choose Uninstall from the newly appeared context menu.
    Uninstalling a VPN tool
    Uninstalling a VPN tool
  4. Follow the on-screen instructions to complete the uninstallation, then reboot your computer and see if the problem is fixed at the next startup.

If you are still seeing the same 30 error code in Spotify, move down to the next potential fix below.

Method 3: Editing the Host file

If you previously made any changes to the native host file of your computer or you deleted your previous Spotify installation unconventionally, this file might contain references that will force the new Spotify installation to use a proxy address.

If this scenario is applicable, you will be able to fix this problem by editing the hosts file of your computer to NOT include entries associated with Spotify. This fix was confirmed to be successful by a lot of affected users that were previously encountering the error code 30.

If you want to give this fix a try, follow the instructions below:

  1. Close Spotify and make sure no associated process is running in the background.
  2. Press Windows key + R to open up a Run dialog box. Inside the text box, type ‘notepad.exe’ and press Ctrl + Shift + Enter to open up an elevated Notepad prompt.
    Save as… in Notepad

    Note: When you’re prompted by the UAC (User Account Control) prompt, click Yes to grant administrative privileges.

  3. Once you’re inside Notepad (opened with admin access), click on File from the ribbon bar at the top, then click on Open…
    Open a File in Notepad
  4. Use the Open window to navigate to the following location:
    C:\Windows\System32\drivers\etc
  5. When you arrive at the correct location, set the drop-down menu in the bottom-right corner to All files. Next, once the files have become visible, select the hosts file and click on Open to load it up inside Notepad.
    Opening the hosts file in Notepad
  6. Once the hosts file is successfully loaded inside Notepad, take a look at it and see if you can spot an entry similar to this:
     0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0

    Note: The exact address might differ, but it should contain the name Spotify right before ‘.com’.

  7. If you manage to discover an entry that contains a Spotify address, simply delete it from the list.
    Deleting the Spotify entry from the hosts file

    Note: If you find multiple lines belonging to Spotify, delete each and every one of them.

  8. After you do this modification, go to File and click Save to make the modification permanent.
  9. Launch Spotify once again and see if the issue is now resolved.

In case the same problem is still occurring, move down to the next potential fix below.

Method 4: Changing the Account Country

As it turns out, you can expect to see this error code if your Spotify account is configured for a different country than the one you are really accessing the streaming service from.

If this scenario is applicable, you have 2 ways forward:

  • You can use a VPN client to make it seem like you’re accessing Spotify from the registered country.
  • You can access your Spotify account from a web browser and modify the Country that the streaming service expects.

If you want for the simplest approach, follow the instructions below to log into your Spotify account from your web browser and change the expected country:

  1. Open your default browser and access the Spotify web page.
  2. Once you’re inside, click on the action button (top-right corner) and click on Log In.
    Logging in with your Spotify account on the web version
  3. From the next menu, enter your username and password to complete the login process.
  4. Once you are successfully logged in, click on your account icon in the top-right section of the screen.
    Accessing the account settings of Spotify
  5. Once you’re inside the Account overview screen, click on the Edit Profile button.
    Accessing the Profile menu in Spotify
  6. Inside the Profile menu, change the Country to the one that you’re actively accessing the service from, then click on Save profile to save the changes.
    Change the country to recent country and Save Changes
  7. After you’ve made this modification, close your web browser and log in to your Spotify account from the desktop app.
  8. Repeat the action that was previously causing the error code 30 issue and see if the problem is now fixed.

Method 5: Excepting Spotify from Firewall

If you have previously established custom rules to your firewall, chances are your local Spotify installation is prevented from communicating with the server.

Several affected users that were previously dealing with the same problem have confirmed that they managed to fix the problem by establishing an exception rule for Spotify to ensure that the firewall doesn’t end up blocking it.

Note: If you’re using a 3rd party firewall, you will need to search online for specific steps on doing so depending on which utility you’re using.

In case you’re using the native Windows Firewall, follow the instructions below to stop it from interfering with Spotify:

  1. Open up a Run dialog box by pressing Windows key + R. Next, type ‘control firewall.cpl’ inside the text box and press Enter to open up the Windows Firewall window directly.
    Accessing the Windows Defender Firewall

    Note: this command is universal and will work on Windows 7, Windows 8.1, and Windows 10.

  2. Once you’re inside the settings menu of Windows Defender, use the menu of the left to click on Allow an app or feature through Windows Defender firewall.

    Allowing an app or feature through Windows Defender
  3. Once you’re inside the next menu, click on the Change Settings button, then click on Browse and navigate to the location where you installed Spotify and add it to the list.
    Allow another app

    Note: If Spotify is already added to this list, move directly to the next step below.

  4. Next, ensure that both the Private and Public box associated with Spotify is checked.
  5. Finally, save the changes and restart your computer. Once the next startup is complete, repeat the action that was previously causing the 30 error code and see if the problem is fixed.

If the problem is still ongoing, move down to the next fix below.

Method 6: Using the UWP Spotify app (Windows 10)

If none of the potential fixes above have worked in your case, one potential fix that has worked for a lot of affected users is to migrate to the UWP (Universal Windows Platform) version of Spotify.

Several affected users have reported that for them, this problem stopped occurring once they migrated to the UWP version of Spotify from the desktop version.

If you meet the requirements and you want to give this method a try, follow the instructions below:

  1. Open up a Run dialog box by pressing Windows key + R. Next, type ‘appwiz.cpl’ and press Enter to open up the Programs and Features screen.
    Type appwiz.cpl and Press Enter To Open Installed Programs Page
  2. Once you’re inside the Programs and Features screen, scroll down through the list of installed applications and locate the Spotify installation. When you see it, right-click on it and choose Uninstall from the context menu.
    Uninstall Spotify from Control Panel
  3. Inside the uninstallation screen, follow the on-screen instructions to complete the uninstallation, then restart your computer and wait for the next startup to complete.
  4. Once your computer boots back up, press Windows key + R to open up another Run box. this type, type ‘ms-windows-store://home‘ and press Enter to open up the Microsoft Store app.
  5. Inside the Microsoft Store menu, use the search function in the top-right section of the screen to search for ‘spotify’. Next, from the list of results, click o Spotify, then click on the Get button associated with it to initiate the download of the UWP app.
  6. Log in with your account in this UWP version of Spotify and see if the same problem is still occurring.

Kevin Arrows


Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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