How To'sWindows

Fix: Reset to device, \Device\RaidPort0, was issued

It is annoying when our computers, notebooks or other devices are not working stable and when they freeze in the middle of our work. Downtime of our computers means downtime of our productivity. When Windows detects some problem, Windows write that problem in Event Viewer. Event Viewer is tool integrated into Windows which helps us to identify what is happening on our machines, from successfully and not successfully tasks. One of the issue end users see in Event Viewer is Reset to device, \Device\RaidPort0, Event 129, storachi. What is storachi? Storahci.sys is the name of a .sys (system) file that is used by the Microsoft AHCI controller. .sys files come as a part of the Windows operating system and are usually either critical system files or device drivers. If you want to learn more about storachi and potential problems, please open this LINK.

If you do not know how to access Event Viewer, we will show you.

  1. Hold Windows logo and press R
  2. Type eventvwr and press Enter to open Event Viewer. The procedure is the same for operating systems from Windows XP to Windows 10.
  3. Choose Windows logs and then System to view logs generated by system

This issue occurs on client and server machines, including Windows XP, Windows Vista, Windows 8, Windows 8.1, Windows 10, Windows Server 2003, Windows Server 2008 and Windows Server 2012 R2. There are few reasons why this error occurs including software and hardware problems. Software problems include faulty firmware, wrong BIOS configuration, wrong power options settings and others. Hardware problems include faulty cables, faulty ports, and faulty HDD or SSD.

We created 13 methods which will help you to solve the issue with this problem.

Method 1: Change Power Option settings

Yin this method you will need to change Power Options Settings. Before that, you need to enable some settings in Registry editor. Before you do any registry configuration, we are recommending you to the backup registry database. Why do you need to do registry backup? In the case of some misconfiguration, you can revert registry database to the previous state when everything worked without any problems.

  1. Hold Windows logo and press R
  2. Type regedit and press Enter to open Registry Editor
  3. Click Yes to confirm running Registry Editor with Administrator privilege
  4. Click File, and then Export to save current registry configuration
  5. Choose Desktop as location where you will export registry configuration
  6. Under File name type Backup06082017 and choose All under Export range
  7. Click Save
  8. Navigate to following location HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\0012ee47-9041-4b5d-9b77-535fba8b1442\0b2d69d7-a2a1-449c-9680-f91c70521c60
  9. Right click on Attributes and choose Modify
  10. Under Value data change value from 1 to 2 click OK
  11. Navigate to following location HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\0012ee47-9041-4b5d-9b77-535fba8b1442\dab60367-53fe-4fbc-825e-521d069d2456
  12. Right click on Attributes and choose Modify
  13. Under Value data change value from 1 to 2 click OK
  14. Close Registry Editor
  15. Restart your Windows
  16. Hold Windows logo and press R
  17. Type control panel and press Enter
  18. Sort icons by Category
  19. Choose Hardware and Sound
  20. Click on Power Options
  21. Click Change plan settings under Preferred plans. In our case, preferred plan is Balanced (recommended)
  22. Click Change Advanced power settings

  1. Under Hard disk change AHCI Link Power Management – HIPM/DIPM to Active
  2. Under Hard disk, change Turn off hard disk after change to Never
  3. Under Hard disk, change AHCI Link Power Management – Adaptive to 0 millisecond
  4. Under PCI Express, change Link State Power Management to Off
  5. Click Apply and then OK
  6. Restart your Windows
  7. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 2: Disable Write caching policy

What is write caching policy? Write caching policy improves system performance by enabling write caching on the device, but a power outage or equipment failure might result in data loss or corruption. In this method, we will show you how to disable write caching policy on Kingston SSD using Windows 10 x64 operating system. You can use the same procedure for other HDDs or SSDs on different operating systems.

  1. Hold Windows logo and press R
  2. Type msc and press Enter to open Device Manager
  3. Navigate to Disk drives
  4. Select your HDD or SSD. In our example, we will choose KINGSTON SHSS37A120G ATA DEVICE
  5. Right click on KINGSTON SHSS37A120G ATA DEVICE and choose Properties
  6. Choose Policies tab
  7. Under Write-caching policy deselect Enable write caching on the device
  8. Click OK
  9. If you are using more HDD or SSD, please Disable write caching on them, too
  10. Restart your Windows
  11. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 3: Update Microsoft Office

Updating Microsoft Office can be a weird solution, but few users solved the issue with an error by updating Microsoft Office. Regardless, which version of Microsoft Office you are using, you should update to latest version. We will show you how to update Microsoft Office 2016 on Windows 10 x64. The procedure is the same for another version of Microsoft Office.

  1. Left click on Start menu and type Word
  2. Open Microsoft Word 2016
  3. Choose Blank document
  4. Click File and then Account
  5. Under Office, Updates click Update now. Microsoft Office will download updates from Microsoft’s servers. You can keep using Office while Microsoft Office downloads After Microsoft Office finished downloading of updates, you will need to close all documents, because installing updates is not possible when documents are opened.
  6. After you installed updates for Microsoft office, you need to restart your Windows
  7. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 4: Reinstall Intel Rapid Storage Technology and disable Link Power Management

Intel Rapid Storage Technology is developed by Intel corporation and offers greater levels of performance, responsiveness, and expandability than ever before. Intel said that you can take advantage of enhanced performance and lower power consumption from the latest storage technologies. Additionally, you can rest easy knowing you have added protection against data loss in the event of a hard drive failure.

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter
  3. Select Intel Rapid Storage Technology
  4. Right click on Intel Rapid Storage Technology and choose Uninstall
  5. Follow the procedure to uninstall Intel Rapid Storage Technology
  6. Restart your Windows
  7. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
  8. Open Intel website on this LINK
  9. Download the latest version of Intel Rapid Storage Technology
  10. Install Intel Rapid Storage Technology
  11. Restart your Windows
  12. Right click on Start menu and type Intel Rapid Storage Technology
  13. Open Intel Rapid Storage Technology
  14. Choose Performance tab
  15. Change Link Power Management to Disabled
  16. Restart your Windows
  17. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 5: Uninstall Antivirus

Having an antivirus is the crucial action you need to take to be safe when browsing the Internet. Sometimes, your antivirus can make a lot of troubles on your computer, including slow computer, blocking some actions, BSODs and other. That does not mean that you need to remove antivirus and use your computer or notebook without security protection. In case one antivirus is making troubles on your computer or notebook, we are recommending you to remove that antivirus and install another one. We will show you how to uninstall antivirus Avira from Windows 10 and how to activate Windows Defender. Windows Defender is integrated into Windows 8, Windows 8.1 and Windows 10. If you are using another antivirus (AVG, Avast, Eset, Kaspersky or other) you can uninstall them using this procedure. Also, you can use this procedure on an operating system from Windows XP to Windows 10. If you are using Windows XP, Windows Vista and Windows 7, you will need to download another antivirus, including AVG, Avast, Eset, Kaspersky or other, because Windows Defender is not integrated into them.

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter
  3. Select Avira Antivirus
  4. Right click on Avira Antivirus and choose Uninstall
  5. Follow the procedure to remove Avira Antivirus
  6. Restart your Windows
  7. After you uninstalled third party Antivirus, Windows will automatically activate Windows Defender which you can use by free.
  8. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 6: Turn off Fast boot or Fast Startup

If you are using Windows 10 you will need to disable Fast Startup which is a new option in Windows 10. Fast Startup helps start your computer faster after shutdown. In case you are not using Windows 10, please read next method where you will need to disable Fast boot in BIOS or UEFI.

  1. Hold Windows logo and press R
  2. Type control panel and press Enter
  3. Sort icons by Category
  4. Choose Hardware and Sound
  5. Choose Power Options
  6. Click Choose what the power buttons do
  7. Click Change settings that are currently unavailable

 

  1. Deselect Turn on fast startup (recommended)
  2. Click Save changes
  3. Restart your Windows
  4. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0

Method 7: Disable fast boot in BIOS or UEFI

Fast boot in BIOS or UEFI provides skipping POST and make boot speed faster. We will show you how to disable Fast boot on ASUS P8B75-M motherboard. We will do it through BIOS or UEFI. The procedure of Fast boot is not the same for all motherboards. Please check the technical documentation of your motherboard, section Boot.

  1. Restart or Turn on your computer
  2. During boot process press F2 or Delete to access BIOS or UEFI
  3. Press F7 to access Advanced mode
  4. Click OK to confirm accessing Advanced mode
  5. Choose Boot tab
  6. Under Fast Boot choose Disabled
  7. Click Exit
  8. Choose Save Changes & Reset
  9. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0

Method 8: Change SATA mode from AHCI to IDE

SATA mode supports AHCI, IDE or RAID mode. This method will include changing SATA configuration in BIOS or UEFI. We will show you how to change SATA configuration from AHCI to IDE on ASUS P8B75-M motherboard. We will do it through BIOS or UEFI. The procedure of SATA configuration is not the same for all motherboards. Please check the technical documentation of your motherboard, section SATA.

  1. Restart or Turn on your computer
  2. During boot process press F2 or Delete to access BIOS or UEFI
  3. Press F7 to access Advanced mode
  4. Click OK to confirm accessing Advanced mode
  5. Choose Advanced tab
  6. Under SATA Mode Selection choose IDE
  7. Click Exit
  8. Choose Save Changes & Reset
  9. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0

Method 9: Update SSD firmware

Updating firmware of your SSD (Solid State Drive) can be a potential solution. Few users solved their problem by updating the firmware of SSD. Before you decide to upgrade the firmware of your SSD, we are recommending you to read the technical documentation of your SSD. If you do not do that, you can damage your SSD. We will describe you steps to update the firmware on SSD Kingston SHSS37A120G. This SSD is powered by a quad-core, 8-channel Phison S10 controller that delivers incredible speeds of up to 560MB/s read and 530MB/s write, with read/write IOPS up to 100k/89k.

  1. Download Firmware Update ISO file to USB flash disk
  2. Make bootable USB flash drive
  3. Boot your computer or notebook from USB flash disk
  4. Follow the onscreen prompts to update SSD Kingston SHSS37A120G
  5. Shutdown your system
  6. Power on computer
  7. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 10: CHKDSK /R

When you decide to configure partition, letters, volumes or other settings on your HDD or SSD, you can do it by using graphical interface or command line interface. One of the tools we will use in this method is CHECK DISK (CHKDSK /R). In case you have a problem with system file corruption or you can not write or read data from HDD, you should do CHKDSK /R. Check disk is a utility which will help you to find bad sectors, and fix them in case there are fixable. We will show you how to do it in Windows 10. The procedure is the same for all operating system from Windows XP to Windows 10.

  1. Click on Start menu and type Command Prompt
  2. Right click on Command Prompt and choose Run as Administration
  3. Click Yes to confirm running Command Prompt as Administrator
  4. Type chdksk /r and press Enter. Chkdsk cannot run because the volume is in use by the system and you should restart your computer.
  5. Type Y and press Enter to accept restarting your computer.
  6. Restart your computer
  7. Please wait until Windows finished repairing file system on your computer. This can take a while, so please be patient. Windows will restart after finish repairing your HDD.
  8. Enjoy your Windows without system error: Reset to device, \Device\RaidPort0.

Method 11: Move HDD or SSD to another port

Before you decide to purchase HDD or SSD, let’s try with changing SATA port. If your HDD or SSD is connected to SATA I port, change it to SATA II or SATA III. Please note that you need shut down your computer before changing HDD or SATA port. In case you do not do that, you will damage your motherboard, HDD or SSD.

Method 12: Change SATA cable

Sometimes cables can be faulty and we will need to change them. Few users solved this problem by replacing ATA or SATA cables. ATA or SATA cables provide a connection between HDD or SSD and motherboard. If you are using DVD RW, you can take that cable and use for connection between motherboard and HDD or SSD.

Method 13: Replace HDD or SSD

When you have some issue on your computer or notebook, there are two types of problems, including software and hardware problems. The first step is to check is there a problem with operating systems, drivers, applications or games, and the second step is to check hardware components. Do you know why? When you do some system changes you do not need to invest money, but hardware components require money. Damages operating system, driver or application can be changed by reinstalling, and hardware components can be changed only by purchasing another one component. In this method, you will need to change your HDD or SSD. If you are not using SSD (Solid State Drive), you will need to purchase HDD (Hard Drive Disk). Before purchasing HDD or SSD, we are recommending you to check the technical documentation of your motherboard. There are two different types of HDDs, including ATA/IDE HDD and a SATA HDD. The ATA/IDE HDDs are history, but if you are using an old computer you will need to purchase ATA/IDE HDD. There are four different types of SATA HDDs, including SATA 1, SATA 2, SATA 3 and SATA 3.1. The main difference between them is in transfer speed. If your motherboard supports SATA 2 HDD, you do not need to buy SATA 3 HDD, because SATA 3 HDD will work with SATA 2 port limitation. So, how you will know what does your motherboard support? We will show you how to choose proper HDD or SSD for your motherboard. For example, we are using motherboard GA-G41M-Combo developed by Gigabyte company.

  1. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
  2. Open Gigabyte’s support website on this LINK
  3. Navigate to Storage interface section

As you see motherboard supports ATA/IDE HDD and SATA 3 Gb/s, which is SATA II port. Next step will be buying purchasing HDD for your motherboard. There are a lot of manufacturer of HDDs, including WD, Seagate, Samsung, Toshiba, and others. Open Amazon website on this LINK and search for HDD SATA II.

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Fix: Reset to device, \Device\RaidPort0, was issued

If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage by clicking the Download button below.

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