Fix: Blue Screen Error 0x00000116

When Windows detect some problem with hardware or software issues, Windows generated some errors which identifies what is happening on your computer or notebook. One of the issues end users are not like is Blue Screen Of Death (BSOD). BSOD include error code which help us to identify issues. One of the BSOD error code is 0x00000116. What is 0x00000116? This bug check indicates that the graphics card driver has attempted to reset the graphics card, but failed to do so within the allocated time interval, and therefore caused a timeout with the following Stop Code 0x116. There are few reasons for that including faulty graphic card, corrupted driver, not up to dated drivers and other issues.

We created ten solutions for your which will help you to solve this problem.

Method 1: Try to run another game

Sometimes, main reason of BSOD can be game you are playing. For example, if you are running Minecraft and Windows stops to work because of BSOD 0x16, you should try to run another game, for example World Of Warcraft and check will Windows continue to work without problems or you will get BSOD, too.  If Windows stops to work because of BSOD, then there is not problem with game and you need to focus on another methods, which will include troubleshooting hardware or software issues. But, if you can play another game, in our example World Of Warcraft, then there is not problem with your graphic card or driver, there is a problem with first game, Minecraft. You should uninstall the game, restart your Windows and install the latest version of your favorite game, again. We will show you how to uninstall Minecraft on our computer. Procedure of uninstalling game is the same for operating systems Windows XP to Windows 10.

  1. Hold Windows logo and press R
  2. Type appwiz.cpl and press Enter
  3. Select your game, in our example, Minecraft
  4. Right click on Minecraft and click Uninstall
  5. Wait until Windows finished procedure
  6. Restart your Windows
  7. Download the latest version of your game
  8. Install the game
  9. Restart your Windows
  10. Play the game

If you have problem again when playing Minecraft, then there is some conflicts between your game installation, driver installation and operating system. You need to install another operating system, update graphic driver and install your game, which is described in method 8.

Method 2: Rollback to previous driver

If you updated your graphic card and after that update, you can not play games because of stop error 0x00000116, you will need to rollback your graphic driver. We will show you how to do it through Device Manager. Procedure of rolling back drivers to previous version is the same for operating systems Windows XP to Windows 10.

  1. Hold Windows logo and press R
  2. Type devmgmt.msc and press Enter
  3. Expand Display adapters
  4. Right click on your graphic card and choose Properties
  5. Choose Driver tab
  6. Click Roll Back Driver…. If you did not update your card to another driver, then will not be able to do Roll Back Driver.
  7. Wait until Windows finished rolling back driver to previous version
  8. Restart your Windows
  9. Play the game

Method 3: Update driver for graphic card

If first five methods did not solve your problem, next will be updating graphic driver. We will show you how to uninstall graphic card on notebook Dell Vostro 5568 and how to download the latest driver for graphic card NVIDIA GeForce 940MX. First step will be uninstalling graphic device and after that installation of the latest driver for graphic device. Procedure of updating graphic driver is the same for operating systems Windows XP to Windows 10.

  1. Hold Windows logo and press R
  2. Type devmgmt.msc and press Enter
  3. Expand Display adapters
  4. Right click on NVIDIA GeForce 940MX and click Uninstall device
  5. Select Delete the driver software for this device and then click Uninstall
  6. Wait until Windows finished uninstalling graphic card
  7. Restart your Windows
  8. Download the latest graphic driver for your notebook. For this test, we are using notebook Dell Vostro 5568, and we will visit Dell website on this LINK
  9. Navigate to Video, and then click nVIDIA GeForce /GTX /Quadro graphic Driver

  1. Install nVIDIA GeForce /GTX /Quadro graphic Driver
  2. Restart your Windows
  3. Play the game

Method 4: Turn off ATI Catalyst Gaming Overclocking

If you are using ATI Radeon graphic card and if you installed ATI Catalyst software, you will need to turn off Gaming Overclocking or Graphic OverDrive. We will show you how to do it on Radeon HD 7950 graphic card.

  1. Click on Start menu and type ATI Catalyst Control Center
  2. Choose Performance tab and then click ADM Overdrive
  3. Uncheck Enable Graphics OverDrive
  4. Click Apply
  5. Restart your Windows
  6. Play the game

Method 5: Repair a Windows Image using DISM

For this method, we will need to use tool named DISM (Deployment Image Servicing and Management). The DISM is command line tool which allow you to mount Windows image file (install.wim) and do image servicing including installing, uninstalling, configuring and Windows update. DISM is a part of Windows ADK (Windows Assessment and Deployment Kit) which you can download on Microsoft website at this LINK. Procedure of repairing Windows image is the same for operating systems Windows 7 to Windows 10.

  1. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
  2. Open website on this LINK to download Windows ADK
  3. Run Windows ADK
  4. Choose DISM (Deployment Image Servicing and Management) and click Install
  5. Click Start menu and type Deployment Image Servicing and Management
  6. Right click on Deployment Image Servicing and Management and choose Run as Administrator
  7. Click Yes to accepting running DISM as Administrator
  8. Type Dism /Online /Cleanup-Image /RestoreHealth and press Enter
  9. Restart your Windows
  10. Play the game

Method 6: Turn of virtualization

Virtualization is technology which allows you to run more operating system on your physical computer or notebook. Also, there are different type of virtualization, including server virtualization, network virtualization, storage virtualization, application virtualization and others. For example, if you want to run Hyper-V or VMware you need to turn virtualization support in your BIOS or UEFI. We will show you how to turn off Intel Virtualization Technology on ASUS P8B75-M motherboard. We will do it through BIOS or UEFI. Procedure of disabling virtualization is not the same for all motherboards. Please check technical documentation of your motherboard, section Virtualization.

  1. Restart or Turn on your computer
  2. During boot process press F2 or Delete to access BIOS or UEFI
  3. Press F7 to access Advanced mode
  4. Click OK to confirm accessing Advanced mode
  5. Choose Advanced tab
  6. Click CPU Configuration
  7. Navigate to Intel Virtualization Technology
  8. Disable Intel Virtualization Technology
  9. Click Exit
  10. Save settings and restart your Windows
  11. Play the game

Method 7: Update BIOS or UEFI

Sometimes when your computer or notebook have a problem with BSOD codes, one of the solution is to update BIOS or UEFI firmware. We will show you how to update BIOS / UEFI on ASUS P8B75-M motherboard. At first you need to know current version of BIOS or UEFI. Procedure of updating BIOS or UEFI is not the same for all motherboards. Please check technical documentation of your motherboard, section BIOS or UEFI.

  1. Hold Windows logo and press R
  2. Type msinfo32.exe and press Enter
  3. Navigate to BIOS Version/Date. In our example, current version is 1606, developed 3.3.2014.
  4. Open Internet browser (Google Chrome, Mozilla Firefox, Edge or other)
  5. Open ASUS’s website to download new BIOS version, so open this LINK. As you see there is new BIOS version 1701, which you need to download, on your USB flash drive.
  6. Restart your computer
  7. During boot process press F2 or Delete to access BIOS or UEFI
  8. Press F7 to access Advanced mode
  9. Click OK to confirm accessing Advanced mode
  10. Choose ASUS EZ Flash Utility
  11. Select update file from USB flash drive and click Install
  12. Restart your Windows
  13. Run msinfo32.exe again and check current BIOS version to be sure that BIOS is successfully updated to newer version
  14. Play the game

Method 8: Install another operating system

After you tried all methods and you did not solve problem with error code 0x00000116, we are recommending you to do clean installation of your Windows, install latest drivers and the latest version of game you would like to play. After that, run and play the game. If this method did not solve your problem, try next method.

Method 9: Use only one monitor

If you are using two monitors, we are recommending you to unplug one monitor from your graphic card. Leave only one monitor connected to your computer and try to play the game. If you can play the game without any problems, unplug current monitor from graphic card and plug disconnected monitor to graphic card. If you can play your game with only one monitor, probably your graphic card is faulty and you will need to change graphic card.

Method 10: Change graphic card

The last method you can try is to replace graphic card. If you are using computer, we are recommending you to purchase compatible graphic card. You can choose NVIDIA or AMD graphic cards. Please read technical documentation of your motherboard, to be sure which graphic card is compatible with your computer. If you are using notebook, we are recommending you to repair your notebook in PC repair service.

Jasmin Kahriman
Jasmin is a certified Senior Systems Engineer with over 10 years of experience and is currently employed by Paessler AG. Jasmin holds multiple IT certifications which includes CNIP, MTA, MCP, MCSA, Network+.

Expert Tip

Fix: Blue Screen Error 0x00000116

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