How to Fix “Error Code 0x800713AB” in Microsoft Store?

The error code 0x800713AB in the Microsoft Store appears when you are trying to open the app. The problem occurs when the Microsoft Store is not able to connect to Microsoft servers on your PC due to internet connection inconsistency.

To resolve the problem, you will need to check your network configuration to ensure Microsoft Store is able to establish a connection. We will be showing you how to do that in this article, from tackling Microsoft Store cache corruption to restoring network configuration to the official state, so just follow through. 

1. Check your Internet Connection

The first thing you should start off with is your internet connection when facing the 0x800713AB error code in the Microsoft Store. This is because MS Store requires an active connection to establish a connection to the respective Microsoft servers.

Thus, if your internet connection is not functioning properly and you are encountering frequent disconnections, the error code is bound to appear. Resolve any internet connection issues on your end by testing the connection on a different device. Then, restart your computer and see if the problem persists.

You can also try to use an alternate network connection on your PC to overcome the problem temporarily. You can do this by enabling the hotspot on your mobile phone for cellular data and connecting it to your PC. If the problem persists regardless, move to the other methods below. 

2. Check the Microsoft Store Service

Microsoft Store relies on specific services on your Windows machine to operate properly. If the services are malfunctioning or stopped on your computer, the Microsoft Store app will not be able to work correctly as well.

As such, you will need to ensure the Microsoft Store service does not encounter any issues in the background when required. To do this, follow the instructions below:

1. First, press the Windows key + R on your keyboard to open the Run box.
2. In the Run box, type in services.msc and press Enter.

   

3. Then, in the Services window, locate the Microsoft Store Install service.
4. Double-click on it to open the Properties window.

   

5. If the status is already running, you will have to restart it. Click Stop and then hit Start once the service has been stopped.
6. In addition, select Automatic from the Startup type menu.

   

7. Finally, click Apply and hit OK. 
8. Then, open the Microsoft Store again to see if the problem persists.

3. Reset Microsoft Store

Another potential cause of the problem can be the Microsoft Store’s data on your PC. This can include various app files such as the cache and more. In some cases, the app’s data can get corrupted or damaged which causes the program to malfunction.

In such a circumstance, you will need to reset the app on your computer to resolve the issue. Resetting the Microsoft Store is a simple procedure, thanks to the Settings app in Windows. To do this, follow the instructions below:

1. First, press the Win key + I on your keyboard to open the Settings app.
2. In the Settings app, navigate to Apps > Installed apps.

   

3. Then, from the list, search for the Microsoft Store.

   

4. Click on the three dots at the end and select Advanced options from the menu.

   

5. Scroll down and click the Reset option.

   

6. Once you do that, open the Microsoft Store again to see if the problem persists. 

4. Reinstall Microsoft Store

In some instances, the 0x800713AB error code in the Microsoft Store can also be triggered by the app installation files on your system. When this happens, you will need to reinstall the Microsoft Store on your computer via PowerShell to resolve the issue.

When the installation files are damaged, resetting the app’s data will not fix the issue. Since Microsoft Store is a Windows package, you can easily install it via a simple command in PowerShell. Follow the instructions below to do this:

1. First, open the Start Menu and search for PowerShell. Click on the Run as administrator option on the right.

   

2. After that, copy and paste the following command in the PowerShell window:

   Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3. Wait for it to complete and then restart your computer.
4. After your PC boots up, see if the problem persists. 

5. Reset Network Settings

Finally, if the above methods fail to fix the error code 0x800713AB for you, the problem is related to your Windows network settings. This can happen due to an inconsistency in your network configuration in which case you will have to reset the settings.

Resetting network settings will restore the network configuration to the factory defaults. This will also uninstall any network adapters on your computer and perform a fresh reinstallation of the required adapters. Thus, if a third-party network adapter was causing the problem, that should also cease to exist after this. 

To reset your network settings, follow the instructions below:

1. First, use the Windows key + I shorthand to open the Settings app.
2. In the Settings app, make your way to Network and Internet > Advanced network settings > Network reset.

   

3. Then, click the Reset now option to perform the reset.

   

4. Your PC will restart during this process.
5. Once it has been completed, open the Microsoft Store to see if the error code still occurs.

You should be able to overcome the error code 0x800713AB with these solutions. Most of the time, the problem is related to your network connection, and resolving any issues there should get rid of the error code as well. 

If you are still running into the 0x800713AB error code in the Microsoft Store, we recommend reaching out to the customer support team from Microsoft. You can contact Microsoft support via this link.