How to Fix ‘Your Profile was Signed Out’ in COD: Warzone 2?

The Warzone 2 ‘Your profile was signed out’ error message occurs when the game cannot link with the game services, forcing you to restart. This has been on the rise recently, and you can often resolve the issue by changing your in-game voice channel along with several other things.

Your Profile Was Signed Out Error in COD Warzone 2
Your Profile Was Signed Out Error in COD Warzone 2

Since the error occurs due to a connection issue, it would be normal to assume your internet connection is causing it. However, that is not always the case and it usually varies from case to case. We have compiled a list of various methods down below that you can implement to fix the issue. Let us get started. 

1. Change Game Voice Channel to All Lobby

The first thing you should do when starting to troubleshoot the error message in question is to change your in-game voice channel. Call of Duty Modern Warfare II/Warzone 2 has a channels feature that allows you to communicate with your friends and other players in your game. 

In most cases, we have found that changing your game voice channel to All Lobby has fixed the issue. This happens to be caused by a bug with the game that is to be addressed by the developer’s team. 

With that said, follow the instructions below to change your game voice channel:

  1. First, open Call of Duty Warzone 2 on your computer.
  2. Then, navigate to the Settings menu by clicking the gear icon.
    Navigating to the Settings Menu
    Navigating to the Settings Menu
  3. On the Settings menu, navigate to Audio.
    Navigating to Audio Settings
    Navigating to Audio Settings
  4. In Audio Settings, scroll down to locate the Game Voice Channel option.
    Changing Game Voice Channel
    Changing Game Voice Channel
  5. From the drop-down menu, choose All Lobby.
  6. With that done, try playing the game to see if the issue still occurs. 

2. Start a Campaign Mission (if applicable)

One of the ways you can overcome the connection issue when playing Call of Duty Warzone 2.0 is to start a campaign mission. This is because the game syncs your campaign progress to its servers which requires an active link to the game services. With that said, to do this, you will need to own Call of Duty Modern Warfare II. If you have not bought the game, skip to the following method below. 

However, if you have bought Call of Duty Modern Warfare II, you can establish a connection with the game servers by launching a campaign mission. Once the connection has been established, the error message should go away, and you can leave the campaign menu to play multiplayer. 

3. Clear Steam Download Cache

Steam uses a download cache on your computer for files during the download or update process to move them later on. However, in some scenarios, an issue with the downloading process can leave behind files that can cause issues with your games. 

In such a scenario, you can resolve the issue by clearing out the download cache through the Steam settings menu. This is quite simple to do, and it does not affect your installed games at all. 

Follow the instructions below to clear your Steam Download Cache:

  1. Start by opening the Steam client on your PC.
  2. After that, click on the Steam drop-down menu in the top-left corner and navigate to Settings. 
  3. On the Settings window, switch to the Downloads tab.
    Navigating to Downloads Tab
    Navigating to the Downloads Tab
  4. Finally, click the Clear Download Cache button.
    Clearing Steam Download Cache
    Clearing Steam Download Cache
  5. Once you do that, open Call of Duty Warzone 2 again to see if the error message still occurs. 

4. Disable Third-Party Antivirus

Third-party antivirus programs are quite common due to the large set of features that they offer. However, these antivirus programs often cause issues with other applications on your computer, especially games.

The error message mentioned above can occur when the security program in the background is preventing the game from establishing a connection to its game servers. This is often a false positive which is a common scenario when using a third-party antivirus. 

If this scenario is applicable, you will need to disable your third-party antivirus program and then check if the problem persists. If the error message goes away after you disable your security program, it will be evident the antivirus was interfering with the game process. 

In such a scenario, you can whitelist the game process in your antivirus settings to prevent it from causing such an issue in the future. 

5. Flush DNS Cache

The Domain Name System (DNS) server uses a cache on your computer to store the domain names translated to IP addresses. Doing this allows the domain name to load faster on subsequent visits as translation is not required.

However, the DNS cache can get damaged in some scenarios which can lead to connection issues to certain servers. In addition, the IP addresses of the servers can also change, and an obsolete entry in the DNS cache can result in a connection issue. 

To resolve this problem, you can flush the DNS cache on your computer. Once you do this, all of the previous entries will be removed from the DNS cache, and the DNS server will be required to translate older domain names again. 

With that said, do note that this does not impact your internet connection, and is a safe process to carry out. Follow the instructions below to do this:

  1. First, search for the Command Prompt in the Start Menu.
  2. After that, click on the Run as administrator option to open an elevated command prompt.
    Opening Command Prompt as Admin
    Opening Command Prompt as Admin
  3. In the command prompt, type in “ipconfig /flushdns” without the quotations and press Enter. 
    Flushing DNS Cache
    Flushing DNS Cache
  4. Once you do that, restart your computer. 
  5. After your PC boots up, open the game to see if the error message is still there.

6. Delete Saved Data (PlayStation only)

If you are facing the issue on a PlayStation, and changing the game voice channel did not fix the issue for you, the issue is likely caused by the game’s saved data on your console. 

Deleting the saved data of a game is completely safe to do. However, you will have to go through your settings again. Follow the instructions below to delete the saved data:

  1. Start by navigating to the Settings menu from your home screen.
    Navigating to the Settings Menu
    Navigating to the Settings Menu
  2. On the Settings menu, navigate to Application Saved Data Management > Saved Data in System Storage.
    Navigating to Application Saved Data Management
    Navigating to Application Saved Data Management

    If you are on a PlayStation 5, you will have to navigate to Storage > Saved Data.

  3. From the list of games, locate Call of Duty Modern Warfare II
  4. Select the game and proceed with deleting the saved data.
  5. Once you do that, see if the issue has been resolved.
ABOUT THE AUTHOR

Muhammad Zubyan


Zubyan is a certified Google IT Support Professional with extensive experience spanning over 7 long years. Having worked on 1500+ computers, he gained many valuable insights and is currently able to detect and troubleshoot any Windows related issue/error no matter how complicated its root cause is. When he is not managing Appuals as a Senior Editor, he is working on his own Game Optimization program to facilitate both gamers and casual users alike.
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