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Windows Update Error 0x80070057 [Fix]

Error 0x80070057 indicates that the windows updates have failed and there are numerous reasons for the error to pop-up which could be corrupt windows update components, previous updates that failed and caused corruption with the system files needed to pack and unpack update packages, and apply them. 0x80070057 number is the hexadecimal error number, and is common in Windows Vista, 7, 8 and 10.

The error is usually followed by a long message which is “There were some problems installing updates, but we’ll try again later If you keep seeing this and want to search the web or contact support for information, this may help – (0x80070057)”. This error may also come up with a slightly different message such as “Something went wrong”

In this guide, we have listed several methods that have worked for a large number of users across Windows Vista, 7, 8 and 10. Please go through all the methods, as they are continuously updated. From experience, i can tell that you will need to come back to this page because there will be a couple of restarts whilst you perform and go through the methods, therefore it would be best to either mail the link of this page to your email or bookmark this page so you can get back to it.

Method 1: Restore Windows Update Repository

Download and run Reimage Plus to scan and restore corrupt and missing repositories from here, and then try updating Windows. If it doesn’t work, move to Method 2.

Method 2: Run SFC Scan

see steps here.

Method 3: Run SFCFix

Click here, and run the SFCFix.exe file. Agree to the prompts in the command prompt by pressing any key until the end.

0x80070057 sfcfix

Method 4: Run SURT

If you are running Windows 7/8/10, then download SURT here and run it. After it has finished installing, try running the windows update again. If it still won’t work, then proceed with the registry steps below.

Method 5: Registry Edit

  1. Hold Windows Key and Press R
  2. Type notepad and Click OK
  3. In notepad, copy and paste the following lines:Windows Registry Editor Version 5.00[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX]
    “IsConvergedUpdateStackEnabled”=dword:00000000[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsUpdate\UX\Settings]
    “UxOption”=dword:00000000
  4. Click File -> Save As
  5. Set file type to All Files and save this file as wufix.reg on your Desktop.
  6. The file must be exactly wufix.reg because the *.reg extension is the trigger to run this file through the registry. Now run the file, and agree to prompts.

0x80070057

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here

After the program runs check to see if it fixes the issue; if not then download the Windows Update Reset script and run it as administrator. [Download Here] (Right click and choose Save as). Save it to your Desktop, then right click on it and choose Run As Administrator.

0x80070057 windows update error

Method 6: 04/08/2016 Windows 10 Anniversary Update Failing Due to Error 0x80070057

When Windows 10 cannot verify the downloads, the error is seen on Windows 10 as well. Many, users updated from Windows 7 to Windows 10 and several updates were already applied before the Anniversary Update, so it makes sense to beleive that there may be severe corruptions with the update store, which is preventing Anniversary Update from being installed. The solution to fix this issue is to disable the internet, (LAN or WAN) whilst the installer is verifying Anniversary Update Files.

  1. Hold the Windows Key and Press R. Type ncpa.cpl and Click OK.
  2. Right Click either your Wireless LAN Adapter or Ethernet LAN Adapter and choose Disable. Once the update has finished verifying, you can enable it by right clicking the disabled adapter.

Additionally, many users started having frequent freezes and crashes on their Windows 10 after installing Anniversary Update. If this is the case then check out the following guide @ Anniversary Update Crashes

windows 10 error 0x80070057

Method 7: Removing CloudFogger

Some users reported received error 0x80070057 when doing backup, system restore and upgrades. As per borncity, the root cause for this issue is CloudFlogger. The issue arises due to third party tools like CloudFlogger installing filter drivers that interferes with the system calls.

  1. Press Windows key + R, type appwiz.cpl and click OK. On Windows 8.1 or newer, you can press hold the Windows key + X and select Programs/Apps and Features.
  2. Search through the list for CloudFogger and then double click it. Follow the prompts in the uninstaller and to complete the uninstallation.
  3. Reboot your PC and then check if the problem is gone.

Error 0x80070057 is also related to “Credentials Manager” on Windows 10. If you are getting the error with credentials manager, then check out the parameter is incorrect guide on how to fix it.

PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here

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About Kevin Arrows

Hi! I'm Kevin. Thank you for reading the article above. I am a certified MCTS (Microsoft Certified Technology Specialist) with over 10 years of experience. I love to address tech issues, and write tech how-to's in a way that it can be followed by everyone.
  • karan

    Thanks Kevin. My issue is fixed.

  • aabryant

    I had a really tough time with a client’s Acer Aspire desktop (AM3400-E3552) after a failed Windows 10 Upgrade on 17 Aug 2015.
    The result left her with a flashing on/off desktop (imagine visiting a 1970s strobe-lit disco…on acid). A USB boot and “rollback” to Win7 resulted in no usable system restore points (I wonder why). My client’s system was NOT unduly contaminated by malware (Malwarebytes, Superantispyware, Spybot) but I did have to weed out the multiple competing antivirus packages (Norton AND McAfee and Security Essentials AND a couple of trial packages. REALLY? More antivirus software must be better, right?)
    Ultimately I needed to fix disk errors and do a complete repair install of Windows 7 in order to get a working installation (as judged by SFC /scannow). But Windows Update no longer worked in the sense that it was actually downloading stuff…it was just…looking…kind of like the way you are still waiting for “Windows will notify you when a solution is available”.
    Neither online Mr. Fixit, SURT/CheckSur (system update readiness tool KB947821) or the Windows Update Diagnostic tool alone were able to completely solve the problem, although CheckSur provided useful clues from log files. It takes time to run…Task Manager was my constant companion to verify that something was actually going on.
    I also became a fan of the very dubious-sounding but really nice software called “Windows Repair” by Tweaking.com, which is just a nicely-bundled selection of existing system tools with a thoughtful interface…this freeware is a keeper. Windows Update SHOULD have worked after all these processes. But it didn’t.

    In the end, because I am a stubborn man, I happened upon the registry fix described above and elsewhere. It’s working. I’m up to update #124 of 188…I think I’ll wind up making about $2/hr on this job. But the client gets her computer back.
    Thank you for creating a place for solutions.

    • Massimiliano Princigalli

      Now it’s fixed. But I applied Fix more than one time

  • K@ppa

    Thank you very much. Worked successfully.

  • Sh4sh

    Thank you man, this seems to work just fine. Kudos to you

  • Can you tell me what the error number is?

    • Alejandro Ortiz

      When I run the Windows Update Diagnostic, it says that he can’t repair the error 0x80070057 ( 2015-10-15- T – 09_31_27 )

      • Please post windows update logs on pastebin.org and share the link here.

  • We need to see the windows update logs. File contains the text only.

  • AbdulazizAbdulrahman

    Thanks Kevin a good solution .

  • Jeong Wonil

    I’ve tried all the steps but after I run the “wufix.reg”, and pressed ‘ok’, it said it cannot bring the file in. It also says “some of the data were not registered. Either some keys are opened by system or other processes, or you do not have access to do it”

    • If you can post a screen shot or type me the exact message in your next reply; i will then be able to investigate easily.

  • Can you retry with firewall disabled?

  • Ru Cyb

    unfortunately, it didn’t work….

    • How old is the PC? And are you sure you created the correct registry file?

  • Talal Zoabi

    I followed all, and created the file successfully but the updates problem remains!!

    after shutting down, updates start, and when turning on again it’s showing the message:

    “configuring windows updates failure reverting changes”

    • Have you tried turning the updates off from Windows Updates and then rebooting?

      • Talal Zoabi

        I did yesterday!! the machine now can start normally, but what about not having updates anymore ?!

        • One of the update is clearly not compatible. If you can check the update logs; you will see which one. Exclude that one and manually install others with the KB article #.

          • Talal Zoabi

            there are almost 450 updates which there status is Failed, some of them are important and the others are recommended.
            what do you suggest in this case ?

          • What’s the reason it is showing in the update logs?

          • Talal Zoabi

            I don’t really know !!
            here is a screenshot of some entries of the log.. https://uploads.disquscdn.com/images/3204bab3cadd9dd93c4661ea24fb6fb9de0b8e2931f6587e50974238564b95df.jpg

          • Click Start, and then click Run.
            In the Open box, type windowsupdate.log, and then click OK.
            Upload the logfile to http://www.wikisend.com and provide me the download link to it.

          • Talal Zoabi
          • Go to computer, right-click on your HDD and select Properties.

            Go to Tools, under “Error-checking” click “Check now”, and in the little box that comes up, put a checkmark in both boxes, then reboot. It will run when it reboots, and will take hours to run, depending on how big your drive is. When it gets through, open an elevated command prompt (type command into the Start menu search box, then right click on “Command prompt” when it comes up and select “Run as administrator”). Type in sfc /scannow, then hit Enter, and let that run. It may take a couple of hours. Then manually download and install http://www.microsoft.com/en-gb/download/details.aspx?id=3132 (after that; try running the update again).

          • Talal Zoabi

            all steps done as you mentioned,

            updates were installed and configured successfully 😉

            mission accomplished 😉 THANKS A LOT

          • Welcome. 🙂

          • Talal Zoabi

            So now, what was the problem?
            and what did you discovered in the file “windowsupdate.log” ?

          • Log stated that update KB947821 was stuck.

  • Bagel

    http://wikisend.com/download/153750/WindowsUpdate.log

    Having a similar issue to Talal, think you could help out?

    • Thank you for asking Bagel. I can definitely help you with this but i would request you ask a question on http://equestions.net to keep it separate from this post; as it will be a couple of steps to troubleshoot it.

  • Bill Walters

    Tried everything I know to do, still fails to update, I will upload the file to the posted web address, Thanks for caring!

    • I’ll check the logs and will update you there.

  • Open a notepad, and paste this code into it. Save the file as BAT, then right click and choose “Run As Administrator” make sure you’re user account is the administrator account

    @ECHO OFF
    echo Simple Script to Reset / Clear Windows Update
    echo.
    PAUSE
    echo.
    attrib -h -r -s %windir%system32catroot2
    attrib -h -r -s %windir%system32catroot2*.*
    net stop wuauserv
    net stop CryptSvc
    net stop BITS
    ren %windir%system32catroot2 catroot2.old
    ren %windir%SoftwareDistribution sold.old
    ren “%ALLUSERSPROFILE%application dataMicrosoftNetworkdownloader” downloader.old
    net Start BITS
    net start CryptSvc
    net start wuauserv
    echo.
    echo Task completed successfully…
    echo.
    PAUSE

    • Daniel Moyer

      Before I continue trying to fix the Windows Update problem, I need to give you the whole picture. Maybe I need to ask this as a new problem in equestions.

      My user account is the Admin account on this laptop that my daughters also use. For some time I have had problems loading programs, once downloaded it wouldn’t let me install them because it said I needed an Admin account. I got around this by moving the file from the download folder to my user account folder (I think, or maybe the programs folder). The files would then install.

      Yesterday I wanted to install AVG AntiVirus and PC TuneUp and I couldn’t. Moving the files didn’t work. So, I created another Admin account (a suggestion I found online). It was able to install the programs. However, upon switching to the new Admin account I got a notice saying:

      “C/windows/system32/config/system profile/desktop Refers to a location that is not available.”

      The account had a black desktop with only the recycle bin icon. Later, while trying to solve the Windows Update problem I was unable to switch to the new Admin account, I got a message that “The User Profile Service service failed, User profile can not be loaded.”

      I deleted and recreated the account but still got the same message about the user profile.

      I started the computer in safe mode and created an admin account. It worked but still with the desktop problem. Right clicking on an executable file now give the option to run as Admin. (An option I do not have on my normal account even though it says it is the Admin account).

      I do not want to do anything else until you advise me where to start!!!

      Thanks for any help you can provide. If we need to change this to a new forum, no problem.

      Dan

      • What it sounds like is that the user profile appears to be corrupt. It can be fixed, briefly by doing the following.

        i) Restart in Safe Mode. (You already know how to.)

        ii) Login to the Admin Account (You already know how to)

        iii) Create a new admin user (you’ve already done this, i am not sure which method but use the ones mentioned below) (see this: http://appuals.com/best-guide-add-user-using-command-line/ )

        iv) Run SFC Scan and Repair Component Store ( In command prompt as admin, type sfc /scannow wait for it to finish, after it has finished and if it reports corruption, then in the same window type, Dism /Online /Cleanup-Image /RestoreHealth )

        v) Run the Batch File as stated above.

        vi) After logging into new admin account created in step (iii); delete old accounts, but keep files.

        vii) Create new accounts, for the people who previously had them, via Control Panel.

        viii) Copy their data only, not executables from c:users.

        make sure, you choose different usernames then the system previously had.

        • Daniel Moyer

          Reference the link to create a new admin user (http://appuals.com/best-guide-add-user-using-command-line/)

          The graphic shows this: C:Users>net user (see photo below)

          My command prompt shows C:Windowssystem32>

          I did step #1 (net user /add [username] [password]) at the C:Windowssystem32> and it says the command completed successfully.

          Then I realized maybe I should have done

          “cd..” twice to get to the C:> prompt

          and then “cd Users” to get to C:Users>

          and then (net user /add [username] [password])

          I followed the instructions to create a new admin user from C:User>

          When I try to logon I get “the user profile service failed the logon: User profile cannot be loaded”

          In fact the new admin account I created myself (that would start but without a “desktop”) now also refuses to start and gives the same error as above. I will delete all the new admin accounts and start from scratch!

          Dan

  • Veewhyextee

    Hi! I managed to rectify the error 0x80070057 by following your steps and seems like it worked. However, another error had occured it says “The semaphore timeout period has expired” and the error code for this one seems like its “error 0x80070079” any idea how to fix this problem? Thanks in advance!

    Edit: error 0x80070057 is still occurring.

  • Did sfc /scan report back any issues?

  • Ron E.

    OK, so this PC (w/ Windows 7) has been having update errors for quite a while. When I first started looking at it:

    The Windows Update polling (i.e. checking for new updates) takes an extremely long time (i.e. hours).

    In the MS-Windows Update window it said the “Most recent check for updates: Never” this never updated even though update attempts were made.

    There were lots of updates available for download about 42 required and 8 optional.

    When I made an attempt to update, on the screen the progress bar would move left to right but below the “0 MB & 0%” would not budge one bit.

    I ran the “WindowsUpdateDiagnostic.diagcab” which fixed everything except: “Windows Update Error 0X80070057(2015-12-25-T-12-29-57A)”

    A Google Search found: http://appuals.com/best-fix-steps-fix-error-0x80070057/

    I saved and ran wufix.reg (which I found out later, didn’t take)

    I had to open Regedit.exe & added the wufix.reg in myself.

    Now after a reboot Windows Update actually downloads the file (or at least appears to); but now it won’t install the file.

    I’m still getting the Windows Update errors out with 80071A91, which is the main error I have been seeing this whole time.

    • Please run chkdsk by following steps here: http://appuals.com/run-chkdsk-reboot/

      • Ron E.

        Ok, I ran ChkDsk and it’s still a no-go.

        When I run Windows Update it takes forever to “error out” and it tells me the error is 80071A91. I click on the link to get help with the error.

        Next, in the Windows Help and Support page the second item in the list is
        the Windows Update Troubleshooter.

        The Troubleshooter gives me the 80070057 error.

        • Please see update history to see which one of the update has failed. Also try this:

          1. Click Start, click All Programs, click
          Accessories, right-click Command Prompt, and select Run as administrator.

          2. In the Command Prompt window you will need to type the following, and press
          ENTER:

          fsutil resource setautoreset true C:

          3. Note:
          You will need to replace the C: with the drive letter that Windows Vista is installed on.

          4. Restart your computer, and then attempt to install the failed update(s).

  • Mrs L A Gibb

    Hi, I have been having problems with windows 7 updates for quite a while now. Windows updates would allow one or two updates and the rest will fail. I have found this discussion through research. I have followed the instructions that has been outlined at the bottom of this discussion to the letter. I found it has only partly worked with two problems I have; it corrected one and not the the other. The problems I have is Service registration is miss or corrupt, this has now been fixed,. but the other 0X80070057(2015-12-30-T-03_02_29P) has not. I have noticed that inside the brackets has changed since the part fix. before the fix; it had been inside the brackets (2015-12-30-T-02_04_59P). I am a person when something is working that is my computer the whole of it leave it alone and just update. it is the windows update that there is a problem with. any suggestions please

    • Hello

      Unfortunately, this doesn’t gives a clue since what you’ve posted here is very unique. Can you post this as a seperate question on http://equestions.net/ask and i’ll be able to assist you remotely.

      Thanks

  • Craig Duran

    Hi Kevin, I ran the wufix.reg file but when I looked into the newly created keys (UX and Settings) under the Data column it says “value not set”. I believe commenter Ron E. below had the same experience. Sorry I’m ignorant about how to manually setup the keys. Could you give me direction on how to manually put the values inside the UX and Settings folders?

    • Hi Craig, double click on those two keys and enter 0 as value data.

  • Amit

    Very helpful guide. Thanks

  • David Pattison

    Kevin,

    I would like to say BRAVO!!!

    I was at my ends wits and just about to throw in the towel and reinstall Windows 7.

    I was at Step 6 in your guide, tried the windows update registry fix, rebooted and still couldn’t update.

    I downloaded your script in the next step and ran with admin privs with success. It took a long time for Update check to finish but I just let it run as I was at the end of my night and to my surprise, it found updates and then let me download and install them.

    All’s well, that ends well.

    Thank my man!! You really know your stuff.

    Be well,

    David Pattison

  • genesound

    Thank you Kevin, worked a treat!

  • Please try upgrading using the media creation tool.

  • ECCe

    I reached step 6 in the 4th method.
    But Windows 7 doesn’t run bat files (they are opened in the notepad instead).
    Any alternative?

    Thanks.

    • copy the text, paste it in notepad, click File -> Save As, save the file as anyname.bat and set file type to all files, and then right click it and choose run as administrator.

  • Bill Barnes

    Kevin, after struggling on and off for months trying to get Windows Update to work, but putting off a re-install of Windows 7 as the last resort, I finally seem to have had some success following your above steps. I got to Step 3, SURT ran but returned a message “This update is not for your computer”. I tried Windows Update after that, it showed that there were, indeed, updates available (I had seen this before but installation always stayed at 0KB, 0%). After a short time it started to install, magic before my eyes. It completed and the remaining updates also completed after a restart. Fingers crossed from now on. I have bookmarked your site and will recommend it to others.

  • Have you tried disabling your firewall and antivirus and then redoing the steps?

    • AxelMK

      Hi Kevin,

      Thank you for the reply. I did not before but I did it now. And guess what? The result is the same bad one, no success :-(.
      Attached is the result of the Windows Update Reset script.
      I have uploaded my WindowsUpdate.log to

      Any recommendation?
      Thanks again for your timely reply.
      Best regards
      Axel

      • I would suggest you post the issue on sysnative.

        • AxelMK

          Thank you, Kevin, I will do so.
          Axel

  • heather

    Hi Kevin,

    So after a few days of trying everything I can find on the internet I still can’t get m windows 7 to update to windows 10. I’ve gone through all the steps here and still to no avail. Each one completes successfully, but when I attempt to update to windows 10 I still get the same 80070057 error message. Any advice for where to go next?

    Thank you in advance for any help you might be able to offer,

    Heather

    • I would suggest that you post to sysnative.com, they will be able to assist you with specific and complicated update related issues.

  • Thanks

  • John Pelletier

    !!!!!! I have been working on fixes for multiple days now and step 4 finally fixed it and cleared it so updates are downloading!!!! Thanks so very very much for putting this together. For reference the windows update diagnosis tool gave me the error 0x80070057.

  • Lululleuh

    Hey!

    I have error 0x80070057 (detected with windows update diagnostic) and I’ve tried steps 1,2 and 4, without success.

    My problem is that I can’t do the step 3. After downloading SURT the green bar just goes on and one (looking for updates for my computer) and it won’t install, even after waiting like 10 minutes. Does someone knows why I can’t run it and if there is a way to do it?

    Many thanks

    • does sfc scan reports any corruptions?

      • TheChavert

        Hey it’s Lululleuh!

        No it says nothing is currupted.

      • TheChavert

        Hey it’s Lululleuh

        No it doesn’t report any corruption

        • Can you run SURT again and let it run for a couple of hours until it finishes?

          • TheChavert

            Ok I will try that

          • TheChavert

            Sorry it is in french… the scan says nothing is currupted, and the diagnosis shows the error and I just saw that another one appeared that wasn’t here before (problem installing recent updates).

            Should I retry everything in the order, from step 1 to step 4? (don’t know if it matters)

          • try it.. and if it won’t fix the issue then just do a reinstall. let me know if you need help reinstalling.

          • TheChavert

            Hello,
            I finally fixed the problem by upgrading to windows 10 :/ thanks for the help anyway!

          • TheChavert

            I managed to run it and it installed a fix. But windows update doesn’t find any updates and 0x80070057 is still there.

          • Please post a screen shot here.

  • This can be fixed but its better to reinstall Windows if these steps did not work because troubleshooting this error will take days.

    • Jack Morgan

      Thanks for the link! Apologies for not replying sooner.

  • Paula Cristina Santos

    Hi Kevin,
    I have done step 1 and 2, but in step 2 since I don’t have a windows DVD, SFCFix is not able to fix a currupt file. The log file says:
    AutoAnalysis::
    CORRUPT: C:Windowswinsxsamd64_microsoft-windows-i..lified-chinese-core_31bf3856ad364e35_6.1.7601.17514_none_763763505e93084bPINTLGB.IMD

    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 1
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 0
    SURT total detected corruption count: 0
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.

    How can I solve this?
    Thx
    Paula

    • This will need detailed and further diagnosis, i would suggest you open a thread on sysnative.com as the experts there are skilled with fixing windows update related errors.

      • Paula Cristina Santos

        Thanks! The amazing thing is that dispite this problem now the windows update is working!

  • TKW

    Hi Kevin, THANKS VERY MUCH for your instructions. After days and hours trying other means, my computer now seems to download updates. I ran through all 4 methods (skipped SURT because it has been ineffective many times before). The wufix.reg worked and I did not need download windows update reset. I tried other webpages before finding yours. I wish there was someway to get your page to the front.

  • Neil

    Ok ive tried methods 2 and 3 here is the error i had after running SFCfix?

  • Neil

    I have then tried method 5 and got this error

    • It looks like your windows is severely corrupted. I would suggest you back up all your data, and re-install Windows because of the number of errors you are getting.

      • Neil

        How would you suggest I do this? I have an external hard drive 500GB

        • Is your windows running on an external drive?

    • I got this error. I changed permissions on the reg folder (Advanced, changed owner).

  • Neil

    Hi Kevin

    Ive tried methods 2 and 3 after SFC gave me errors I ran the SFCfix which then gave me this error

  • Neil

    I then tried method 5 and got this

  • Neil

    finally tried the windows update reset script and got this. So far nothing has worked in getting my windows updates to work again please help

  • Jim

    Thx