Fix: The Texas Chain Saw Massacre Crashing on PC

The crashing issue with The Texas Chain Saw Massacre appears due to the usage of the AI upscaling feature implemented in the game. DLSS and FidelityFX options are available in the game settings that allow you to upscale the game textures for better performance.

The Texas Chainsaw Massacre
The Texas Chainsaw Massacre

However, the said AI implementation seems to be malfunctioning which leads to the crashing issue. You can use the methods provided in this article below to circumvent the crashes and play the game without any hurdles.  

1. Change Resolution in Game Settings

When encountering crashes in The Texas Chainsaw Massacre, the first thing that you should do is change your game resolution. At this moment, the game tends to crash at higher resolutions which is why you will need to lower the game resolution to prevent the inconsistency. 

This can usually happen in newer games when they’re not properly optimized. As such, in such situations, lowering the game resolution is about the only thing that you can do till the issue is resolved by the developer team. To do this, follow the instructions below:

  1. First, open The Texas Chainsaw Massacre on your PC.
  2. On the main menu, go to Options.
    Navigating to Game Options
    Navigating to Game Options
  3. Then, on the Video tab of the Options screen, use the Resolution to lower your game res.
  4. We recommend lowering your resolution to 1920×1080 in case you are using 1440p or higher.
    Changing Game Resolution
    Changing Game Resolution
  5. In case the game is crashing on startup, you can use the Steam launch options to force a lower resolution. 
  6. Open the Steam client and right-click on The Texas Chainsaw Massacre. Select Properties from the drop-down menu.
    Opening Game Properties
    Opening Game Properties
  7. Then, enter the -w 1920 command in the Launch Options field to enforce 1080p res.
    Changing Game Resolution via Launch Options
    Changing Game Resolution via Launch Options
  8. After that, change the resolution in your game settings to resolve the issue. 

2. Disable DLSS and FSR

NVIDIA DLSS and AMD FSR are helpful technologies that allow you to boost your game performance by upscaling the game textures and resolution with the help of AI. Most modern games implement these technologies in their games. However, in some cases, using the feature in a game can cause it to crash. 

This happens when the feature is not correctly implemented or due to any other inconsistency that is occurring on either your end or with the game implementation. To fix the crashes in The Texas Chainsaw Massacre, you will need to disable upscaling from the game options. 

Follow the instructions below to do so:

  1. First, open the game on your system.
  2. After that, navigate to the Options menu.
    Navigating to Game Options
    Navigating to Game Options
  3. Then, change the Upscaling option to Disabled under the Video tab.
    Disabling Upscaling
    Disabling Upscaling
  4. Apply the new settings and see if that resolves the crashes. 

3. Close Background Programs

Another reason for The Texas Chainsaw Massacre crashing can be the applications that are running in the background on your machine. This happens when the background apps make the game process unstable by tampering with the game files, which results in it crashing. 

In particular, MSI Afterburner and RivaTuner are known to cause the crashing issue in The Texas Chain Saw Massacre. As such, if you are using the mentioned apps, make sure to close them out before playing the game.

It is also important to note that the list of apps is not limited to the two apps above, rather any other third-party app on your PC is likely to trigger the crash as well. Therefore, ensure that you close all of the unused apps in the background. If the problem persists, move to the next method below. 

4. Scan and Repair Installation Files

Another major cause of the issue can be the game files that are stored on your PC. If the installation files of the game are corrupted or damaged on your computer, The Texas Chainsaw Massacre is likely to crash in various instances. 

In such a situation you’ll have to repair the installation files of your game to resolve the issue. This can be done with the help of the Verify Integrity of game files feature on Steam which allows you to scan and repair the game files in case of any anomalies. 

To do this, follow the instructions below:

  1. First, open the Steam client and navigate to the Library section.
  2. Then, right-click on The Texas Chainsaw Massacre and click Properties from the menu.
    Opening Game Properties
    Opening Game Properties
  3. After that, switch to the Installed Files tab and click Verify integrity of game files.
    Scanning and Repairing Game Files
    Scanning and Repairing Game Files
  4. Wait for Steam to scan and repair the game files on your drive. 
  5. See if that resolves the issue. 

5. Update Windows

The version of Windows you’re currently running can also lead to game crashes. This occurs when the Windows build is outdated and lacks compatibility with the game. 

If you find yourself in this situation, it becomes essential to install any pending Windows updates to ensure your computer operates on the latest available build. To install any available Windows updates, follow the instructions below:

  1. First, open the Settings app with the help of the Win key + I shortcut.
  2. In the Settings app, go to the Windows Update page.
    Opening Windows Update Settings
    Opening Windows Update Settings
  3. Then, click on the Check for updates option to look for any available updates.
    Checking Availability of Windows Updates
    Checking the Availability of Windows Updates
  4. Wait for any pending updates to be downloaded and installed on your system.
  5. Restart your computer to complete the update process and see if that fixes the issue. 

6. Update Graphics Drivers

Display drivers hold an important role in your system’s functionality when engaging in gaming activities. These drivers establish communication with your computer’s graphics card; however, if these video drivers become outdated, it often results in crashes along with other issues. 

Thus, in a scenario where the game keeps crashing, prioritizing the update of your graphics drivers is vital. To do this, you will need to acquire the latest version from your manufacturer’s website and proceed to install them. 

While Windows typically handles driver updates during restarts, they may not consistently be up to date. Therefore, we strongly recommend taking the initiative to manually update your graphics drivers.

  1. Start by downloading the Display Driver Uninstaller utility from the official source here.
  2. Open the downloaded file and extract it to any location on your PC.
  3. After that, open the Display Driver Uninstaller.exe file.
  4. Then, click the Continue button on the Options screen when DDU opens.
    General Options Screen
    General Options Screen
  5. Afterwards, from the Select device type menu, choose GPU.
    Choosing Device Type
    Choosing Device Type
  6. Now, select your video card brand from the Select device menu.
    Selecting Video Card Brand
    Selecting Video Card Brand
  7. Finally, click the Clean and restart option.
    Uninstalling Video Card Drivers
    Uninstalling Video Card Drivers
  8. After your PC boots up, open your manufacturer’s website and download the latest drivers available.
  9. Install the new drivers and see if the issue still occurs. 

The crashing issue in The Texas Chainsaw Massacre should subside with these solutions. Game crashes are often the outcome of third-party interference or outdated drivers. Make sure that your drivers are up to date and background apps are not prying on the game files to prevent such issues. 

Is the Texas Chainsaw Massacre still crashing?

In the case the game continues to crash despite the solutions above, you will have to reach out to the customer support team behind the game. You can do this by creating a ticket on the official support website. The support team should be able to get back to you and resolve the issue promptly by navigating the crash logs in detail. 

ABOUT THE AUTHOR

Muhammad Zubyan


Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.