How to Fix Roblox Error Code 268: Kicked for Unexpected Client Behavior

Roblox Error Code 268 usually removes you from the game with a message saying “Kicked for unexpected client behavior” and you can’t join any game for a while. This error happens when Roblox detects something unusual, often because of third-party software or system problems. The most common reasons for this error are using cheats or hacks.

Roblox Error Code 268
Roblox Error Code 268 Fix

Additionally, it can also happen due to network problems, damaged game files, or memory issues.

In this article, we will discuss different solutions to solve this error.

1. Clear DNS Cache

Refreshing the DNS cache can fix network issues by removing old or wrong DNS records on your device. These records might stop your computer from connecting properly to websites or servers. Clearing the cache makes your system get the latest DNS info, which can improve connection stability and fix problems caused by incorrect DNS entries.

  1. Press Windows and type cmd in the search bar.
  2. Open the Command Prompt as an Administrator.
    Launching Command Prompt
    Launching Command Prompt
  3. Enter ipconfig /flushdns and press Enter to clear the DNS cache.
  4. Enter the following commands to renew your computer’s IP address:
    ipconfig /release
    ipconfig /renew
    Flushing DNS and Reassigning a Local IP Address
    Flushing DNS and Reassigning a Local IP Address
  5. After finishing these steps, close the Command Prompt and launch Roblox to see if the error is resolved.

2. Use a VPN

Using a VPN can help fix network problems. A VPN changes your IP address. This can be useful if Roblox’s servers temporarily don’t trust your network or if your IP has been marked due to suspicious activity. It can solve conflicts between your network and Roblox’s servers, allowing for smoother connections and possibly stopping unexpected disconnections.

Consider visiting our article on installing a reliable VPN for detailed guide on VPNs.

3. Uninstall Any Suspicious Programs

This issue can be caused by programs that modify how your system interacts with Roblox, like overlay tools or system enhancers. These apps can change how your PC works, causing problems that stop things from running smoothly. Removing any suspicious programs helps get rid of unneeded or interfering software, lowering the chance of these problems happening.

  1. Press Windows + R to open the Run dialog.
  2. Type appwiz.cpl and click OK to open Programs and Features.
    Opening Control Panel Programs and Features
    Opening Control Panel Programs and Features
  3. Locate and right-click on any program you suspect is causing the issue, then select Uninstall.
    Uninstalling Suspicious Programs
    Uninstalling Suspicious Programs
  4. After uninstallation, wait for any temporary ban to be lifted before accessing Roblox again.

4. Perform a Clean Boot

Third-party apps can interfere with Roblox by running background processes that conflict with the game. Performing a clean boot can help in resolving this by disabling all non-microsoft programs and services during startup, allowing you to identify if a background app is causing the issue.

  1. Open the Start Menu and type msconfig.
    Heading to the System Configurations
    Heading to the System Configurations
  2. In the System Configuration window, select Selective startup.
    Configuring Windows to start with selective startup
    Configuring Windows to start with selective startup
  3. Click on the Services tab, check Hide all Microsoft services, and then click Disable All.
  4. Apply the changes and click OK.
    Disabling third-party services at the startup
    Disabling third-party services at the startup
  5. Restart your computer to apply the new settings.

5. Reinstall Roblox

This error might happen because some Roblox files are broken. This can occur due to unfinished updates, conflicts with other programs, or malware. When these files are damaged, they stop the game from working properly. Reinstalling Roblox replaces these bad files with new ones, fixing the issues and helping the game work correctly again.

  1. Press the Windows key and type %localappdata%.
    Navigating to the Local Appdata folder using Run Program
    Navigating to the Local Appdata folder using Run Program
  2. Locate and right-click the Roblox folder, then select Delete.
    Removing Roblox folder from the appdata
    Removing Roblox folder from the appdata
  3. Open Settings by pressing Win + I.
  4. Go to Apps > Installed apps.
  5. Click on Roblox, select the three dots, and choose Uninstall.
  6. Confirm by clicking Uninstall again.
    Uninstalling Roblox
    Uninstalling Roblox
  7. Visit the Roblox website and start the installation by clicking the Play button for any game.
  8. Launch the Roblox installer and follow the on-screen instructions to complete the installation.
  9. After reinstalling, check if the error is resolved.

6. Try Launching Roblox on Your Mobile

Using a mobile device can help avoid problems you face on the Roblox desktop version. The mobile version does not have the same issues that might come from other software, background tasks, or network settings on your computer.

7. Appeal for a Ban

Appealing a ban for Error Code 268 lets you explain what happened and ask for a review. By giving evidence like when you were banned and what you did to fix it, you can show you’re following the rules and maybe get the decision changed. Include important details to make your case stronger and get a quicker response. You can visit Roblox Support here, explain your situation, and submit an appeal for resolution.

8. Update Network Drivers

Updating network drivers helps your computer connect to the internet better, preventing problems like Roblox’s Error Code 268. It makes your connection more stable and compatible, reducing the chances of issues while playing.

  1. Press Windows Key + X and choose Device Manager.
  2. Expand the Network adapters category.
  3. Right-click your network device and select Update driver.
  4. Choose Search automatically for updated driver software and follow the prompts.
  5. Reboot your computer after the update and try accessing Roblox again.

9. Adjust Your Antivirus Settings

Sometimes, antivirus programs wrongly block or disrupt Roblox, thinking it’s unsafe. To fix this, you can change antivirus settings by allowing Roblox or turning off some features temporarily. This stops the antivirus from blocking important game files and connections.

  1. Open your antivirus software and go to the settings or exceptions section.
  2. Add Roblox as an exception in the program’s list.
  3. If needed, add an exception for the Roblox URL in any web protection features of the antivirus.

10. Change DNS Settings

Your network’s DNS settings can affect how well you connect to Roblox servers. Normally, your internet provider sets the DNS, but if it’s slow or has issues, it can cause problems. Switching to a better DNS can make your connection faster and more stable, helping to prevent disconnection issues with Roblox.

  1. Open Control Panel and go to the Network and Sharing Center.
  2. In the left panel, select Change adapter settings.
  3. Right-click your network connection and choose Properties.
  4. Find Internet Protocol Version 4 (TCP/IPv4) and click on Properties.
  5. Select Use the following DNS server addresses and enter the preferred and alternate DNS servers.
  6. Click OK to save the changes and restart your system for the new settings to take effect.

For Google DNS, use 8.8.8.8 as the preferred server and 8.8.4.4 as the alternate. For OpenDNS, input 208.67.222.222 and 208.67.220.220, respectively.

11. Reset Your Windows

If none of the solutions work, you can try resetting your Windows. This process removes hidden problems like broken files, wrong settings, or malware that might be causing trouble. Resetting your system brings it back to a fresh state, removing anything that could cause issues with Roblox.

  1. Right-click the Start Menu and open Settings.
    Launching Settings
    Launching Settings
  2. Go to the Recovery section.
    Navigating to Recovery Settings
    Navigating to Recovery Settings
  3. Click Reset PC and choose Keep my files.
    Selecting keep my files
    Selecting keep my files
  4. Select Local reinstall and click Next.
  5. Press Reset to start the Windows reset process.
    Resetting Windows
    Resetting Windows
  6. After the reset, download and reinstall Roblox to check if the issue is resolved.
ABOUT THE AUTHOR

Hamza Mohammad Anwar


Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.

Comments

59
    SS
    Sans The Skeleton Sep 24, 2021

    only 4th method worked

    XR
    xrc Oct 2, 2021

    I just waited 30 minutes to and hour and it fixed itself.

      T3
      T3chTera Nov 20, 2021

      YEA SAME FOR ME

    AS
    asd Oct 8, 2021

    help i tried all of them it wont work

      MZ
      Muhammad Zubyan Author Oct 8, 2021

      Roblox was having some server issues check to see if the issue is resolved now.

    HA
    halo Oct 10, 2021

    I did everything and it didnt work for me as well its been a week now

      MZ
      Muhammad Zubyan Author Oct 12, 2021

      If that’s the case I suggest you to close any third-party program that’s running in background when you are about to play Roblox.

    BE
    BeenthereDonethat Oct 21, 2021

    ok so I’ve been searching through a lot of these error code fixes and still doesn’t work. It has been like this for over a month and I feel like I have this “join game limits” that I could use in only a day. Please help me I’m actually pretty desperate.

    The things I did:
    1. Restart my laptop a bunch of times
    2. Tried doing the address thing (worked for about 5 minutes then the same error popped again)
    3. deleted then reinstalled Roblox A LOT of times
    4. downloaded Roblox on Microsoft store (same error code popped)
    5. cleared my cookies and cache
    6. deleted some of my apps that I think was affecting my gameplay
    7. Checked my internet connection (it’s really fast, full bars)
    8. Downloading while clicking the play button
    9. Deleted my antivirus
    10. Checked the servers and nothing really happens its all on me.
    And still nothing worked.

    And this has happened not to my usual games but literally all the games i ever press.
    Any recommendations or tips?

      MZ
      Muhammad Zubyan Author Oct 22, 2021

      Can you please explain what do you mean by “address thing” in 2. So that I can assist you further.

        LJ
        Lichi J Nov 1, 2021

        the yknow when you open network settings and press protocol version4 then u go to properties and uknow put ur preffered dns server

          MZ
          Muhammad Zubyan Author Nov 1, 2021

          Changing your DNS Server address? I suggest you contact your ISP and let him know about this situation. Also, which Windows do you have, and how did you Installed it?

          LJ
          Lichi J Nov 1, 2021

          window 10 i think . it installed by itself

          MZ
          Muhammad Zubyan Author Nov 2, 2021

          I suggest you try and do a clean install of your Windows, you can learn more about it here: https://appuals.com/how-to-

          LJ
          Lichi J Nov 2, 2021

          OMG THANK YOU! SO SO MUCH

          MZ
          Muhammad Zubyan Author Nov 3, 2021

          It worked, good to know that.

          T3
          T3chTera Nov 20, 2021

          well i did that it worked for like 8 hours and then it started again D:

          LJ
          Lichi J Nov 1, 2021

          i love how u made this website

          MZ
          Muhammad Zubyan Author Nov 2, 2021

          Thank you!

    JA
    Jas Oct 25, 2021

    I’ve deleted ROBLOX many times and reinstalled it at a certain time it works and then stops and the pop up shows and I’m so confused I thought I got banned at some point but then I could have still communicate with my friends.

    TE
    Teanna Dec 18, 2021

    doing the windows + r and then typing appwiz.cpl and deleting roblox from there and reinstalling from the website works, at least for me

    Reply
    AI
    Aiden Feb 4, 2022

    I have done everything in order to fix this but nothing seems to work,its well over been a year now since i got the error its been appearing and disappearing in my game, this error also happend to pop up to the others in my family i think its bcs of our internet provider. any tips on how i ACUATLLY fix this? thankyou!

      MZ
      Muhammad Zubyan Author Feb 11, 2022

      If the problem is from your ISP you can’t really do anything about it. I suggest you to contact your ISP and let him know about the issue if that doesn’t help you, you can try playing Roblox with a VPN or try your mobile network.

      Reply
    FB
    Fred Bowie Mar 10, 2022

    So it turns out I had a Trojan (A type of virus that looks like a harmless file, but in reality can destroy your computer) I had to remove that from my computer, hopes this helps…

    Reply
    AA
    AAA AAA Mar 10, 2022

    Thank You so much i installed roblox In microsoft store then i was able to play the wbesite version of it! It Worked!

    RE
    ReddyBlox Mar 21, 2022

    I tried everything and nothing works. I tried turning on my VPN but nothing works. i tried restarting my PC and reinstalling Roblox a bunch of time and still nothing works, is there any solutions that can fix this problem?

      MZ
      Muhammad Zubyan Author Mar 21, 2022

      Do you have Discord? I can provide remote support as it’s possible that you might have a program that’s interfering with Roblox.

        JU
        Junior Apr 9, 2022

        What’s your discord?

          MZ
          Muhammad Zubyan Author Apr 10, 2022

          Zubyan Gul#9955

    A2
    amazing fix code 268 Mar 22, 2022

    restart pc working 100000%

      FI
      fifiloli11 Apr 4, 2022

      no I restarted
      five times doesnt work

        MZ
        Muhammad Zubyan Author Apr 5, 2022

        A lot of users are facing this issue as of now and Roblox is trying to fix it. So we can’t really do anything besides waiting.

    TN
    The Noob Apr 1, 2022

    nothing works. even re-installing OS.

      MZ
      Muhammad Zubyan Author Apr 3, 2022

      A lot of users are facing this issue recently. So I suggest you to wait patiently, it can be an issue from Roblox as well.

        SD
        sfvgsdg d Apr 12, 2022

        ive been waiting for months. nothing.

          MZ
          Muhammad Zubyan Author Apr 12, 2022

          It means that your account is banned.

          BU
          Bungus May 20, 2022

          just contact support even though mine kinda keeps coming back

    MC
    Mcnell Apr 13, 2022

    ive tried all the methods but none works but my roblox only works when i turn on vpn

      MZ
      Muhammad Zubyan Author Apr 14, 2022

      It means that Roblox Banned your IP address from accessing it.

      Reply
    YE
    YesDott May 14, 2022

    Method 7 : wait 1 hour

      MP
      Maz Pop Aug 27, 2022

      does it really work???

        MZ
        Muhammad Zubyan Author Aug 27, 2022

        Can confirm, it does.

          RA
          Ryan Appleton Aug 31, 2022

          so i have to wait just an hour to play

          BY
          BeetleTwincet YT Sep 11, 2022

          POV: it stays for more than 7 days. help me.

          LO
          Loltoobig Oct 28, 2022

          bozo do you know what pov means???

    BU
    Bungus May 20, 2022

    Idk try changing wifi maybe that helps?

    LD
    Leeing Daawe Aug 30, 2022

    I’ve waited a day and I still get the same error (268) when using the web version. Window version works fine.

    The error always happens after playing for 10 seconds.

      MZ
      Muhammad Zubyan Author Aug 30, 2022

      Try clean booting your Windows, here: https://appuals.com/how-to-clean-boot-windows-88-110/

    CM
    Cmet Oct 4, 2022

    nothing worked, i guess this is the end of roblox.

      MZ
      Muhammad Zubyan Author Oct 5, 2022

      If nothing worked for you, you might be IP banned by Roblox for using a cheating tool/hacking tool.

        CU
        CursedMinecraftLol Oct 14, 2022

        thats a really rare occurance and only happens if you mess up REAL bad (hacking several high value accounts and such)

    KE
    Ketchop Oct 14, 2022

    Help me I used a cheat engine and I cannot access roblox after trying some of the methods.
    It’s been like 20 minutes since I first got it

      MZ
      Muhammad Zubyan Author Oct 17, 2022

      Unfortunately, if you were using Cheat Engine, you won’t be able to access the game. Try uninstall the Cheat Engine and try playing the game again if it still doesn’t work then unfortunately there is nothin else you can do because you have been banned from Roblox.

      J(
      JPCyberDude (JPCyberDude) Nov 19, 2022

      If your actually banned roblox will tell you quite clearly, just uninstall both cheat engine and roblox, clear your dns cache, restart your computer without reinstalling either and wait a few hours then reinstall roblox run roblox and it should be fixed. Dont exploit kids! Also if its still not fixed and your not clearly banned try an alt if you still get the same problem you’ve been ip banned, try using a vpn but if that doesn’t work there’s not much you can do but contact roblox.

      Reply
    RB
    reset_bullseye Nov 11, 2022

    error didnt went away after i opened a vpn or changed my account i dont know what is going on

    FA
    fatma Jan 6, 2023

    i had this problem 2 month or more bc of cheating tool , hacking tool but i deleted everything and roblox too and after 2month or more as i said i can play now but would it effect my roblox account ??

    MS
    Misha Sklyar Jan 11, 2023

    nothing is helping

      MZ
      Muhammad Zubyan Author Feb 13, 2023

      It means your account is IP banned by Roblox

        MS
        Misha Sklyar Feb 13, 2023

        but i got unbanned in a hour

    GI
    gipitruiz Jan 19, 2023

    i did everything doesnt work, but i just waited one day and next day it starts working wth