How to Fix PS4 Error SU-30625-6

The Error Code SU-30625-6 is encountered on PS4 after affected users attempt to install a pending update and the installation fails. Most affected users have reported that retrying the operation ends up with the same error code.

PS4 Error Code SU-30625-6

After investigating this particular issue, it turns out that there are a few different scenarios that might cause this particular error code. Here’s a shortlist of a few potential culprits that might be responsible for this error code:

  • Unexpected interruption during update – If you’ve experienced an unexpected interruption while your PS4 console was in the process of installing the newest firmware update, you can expect the update to glitch out. Some affected users encountering the same problem have reported that the issue was resolved after they eliminated the pending update from the Notification queue and forced the update to install again from the System Update screen.
  • The system is trying to install the wrong firmware version – According to some affected users, this problem can also occur in instances where the update server is pushing the wrong firmware version. This typically happens with vanilla PS4s. In this case, you should e able to fix the problem by performing the update via Safe Mode. The easiest way to do this is to rely on the automatic update using the Internet, but if the end result is the same, you will need to do the update manually.

Method 1: Forcing the update via the Settings Menu

As it turns out, certain firmware updates on PS4 have a tendency of breaking, especially if there’s an unexpected interruption during the installation of the pending update. Fortunately, there is an easy fix for this type of issue.

Some affected users that were also encountering this problem have reported that they managed to fix this problem by clearing the update from the Download queue and then forcing the update to install from the System Software Update menu (under Settings).

Here’s a quick guide on clearing the update from the Download queue and then forcing its installation from the System Update screen:

  1. From the mani dashboard menu of your PS4, flick the left thumbstick up to access the horizontal bar at the top, then cycle through the list of items and access the Notification bar.
    Access the Notification Bar form the horizontal menu at the top
  2. Once you’re inside the notifications menu, use your controller to select the Update that’s failing to install, then press the triangle button to delete it from the queue.
    Clearing the problematic update from the queue
  3. Once the update is cleared from the queue, return to the main dashboard and use the horizontal bar at the top to access the Settings menu.
    Accessing the Settings menu on PS4
  4. Once you’re inside the Settings menu, scroll down through the available options, and access the System Software Update menu on your Ps4.
    Accessing the System Software Update menu on Ps4
  5. Once you’re inside the System Software Update menu, follow the on-screen prompts and see if the installation completes without the same error code.

If the updating attempt ends up with the same SU-30625-6 PS4 error code, move down to the next potential fix below.

Method 2: Using Safe Mode to Install the Update

In the majority of documented cases, this particular error code (SU-30625-6 PS4) appears due to the fact that the most recent system update that is pending to be installed is not getting recognized by your PS4 system and so the update sequence rejects it.

if this scenario is applicable, you should be able to fix the problem by forcing the installation of the PS4 system update from Safe Mode. This operation was confirmed to be successful by a lot of affected users.

Keep in mind that if you’re dealing with a botched update, the update might no longer be available to install conventionally.

Here’s a quick guide on performing this operation to ensure that you’re using the latest firmware version available for your PS4 Vanilla, PS4 Slim or PS4 Pro:

  1. First things first, ensure that your Ps4 console has unrestricted access to the Internet.
  2. Next, start the operation by accessing the Notifications panel from your console’s main dashboard and see if the update prompt is there. If the notification is still there, select it and press the Option key, then choose Delete from the newly appeared context menu.
    Deleting the update notification
  3. After you successfully delete the problematic notification, go ahead and turn off your Ps4 console completely (shut it down, don’t put it to sleep). Press the power button and keep it pressed until you can physically hear the back fans turned off. This will essentially ensure that your console is shut down and not in hibernation mode.
    Power cycling PS4
  4. Once your PS4 console is turned off, press and hold on the power button once again until you hear 2 consecutive beeps. As soon as you hear the second beep, your console will enter Safe Mode.
  5. At the next screen, connect your controller with a physical cable and press the Ps button on your controller to initiate the pairing process.
  6. Once you finally reach the Safe Mode menu, use your controller to select Option 3: Update System Update.
  7. Next, from the list of available update options, choose Update using the Internet and confirm again to initiate the procedure.
    Update PS4 software via Safe Mode
  8. Wait until the firmware update is downloaded and installed, then reboot your console conventionally and see if the problem is now resolved.

In case the problem is still not resolved as the update still fails with the same error code, move down to the next potential fix below.

Method 3: Installing the Pending PS4 update Manually

If updating automatically via the Internet didn’t work for you, the only viable fix left to you that’s confirmed to be effective by other users that were previously facing the SU-30625-6 PS4 error is to manually update the PS4 system software.

This is also done from the Safe Mode screen, but there are some key differences in the sense that you have more requirements.

Here are the minimum requirements that you absolutely need to have in order to perform this procedure:

  • DS4 controller and compatible USB cable
  • PC or Mac with a stable Internet-connected
  • FAT 32 USB storage device, such as a USB flash drive – (You must have over 500 MB of free space)

If you meet these requirements, start following the instructions below to install the pending update manually and fix the SU-30625-6 PS4 error:

  1. Move to your PC or Mac, plug in a compatible flash drive that has at least 4 GB, and start by formatting it to Fat32. You can do this by right-clicking on it and choosing Format from the context menu.
  2. Once you’re inside the Format menu, set the name to Ps4, then change the File System to Fat32, leave the Allocation unit size to Default, then check the box associated with Perform a quick format and click Ok to get the process started.
    Formatting the flash drive

    Note: When asked to confirm, do so, and wait for the operation to complete. 

  3. Once the flash drive has been properly formatted, access it, and create a folder named UPDATE (all caps).
  4. Using your default browser, download the latest firmware version of PS4 by visiting the official download page, scrolling down to the Download section, and clicking on the Ps4 system update file.
    Downloading the latest system update for your PS4
  5. Once the download is complete, go ahead and paste the file that you just downloaded inside the UPDATE folder (created at step 3).
  6. After the operation is complete, take your flash drive out your PC or Mac safely, then plugin into your PS4 console.
  7. Press the power button and how it until your certain that your console has turned off.
    Power cycling PS4
  8. Once your PS4 console is fully turned off, press and hold on the power button once again until you hear 2 consecutive beeps. When you hear the second beep, your console should enter Safe Mode.
  9. At the next screen, connect your controller with a physical cable and press the Ps button on your controller to initiate the pairing process.
    Connecting the PS4 controller
  10. Once your controller is successfully connected, choose Option 3: Update System Software from the list of available options.
    Update PS4 software via Safe Mode
  11. From the next submenu, choose Update from USB Storage Device, confirm your choice, and wait for the operation to complete.
    Updating to the latest firmware update via USB Storage Device
  12. Once the update is complete, restart your console to allow it to boot in normal mode and the issue should be resolved.
Kevin Arrows
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.

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How to Fix PS4 Error SU-30625-6

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