How to Fix Sign-in Error Code: 0x8004de69 on OneDrive?

Many Windows users have recently experienced that they are having trouble logging into OneDrive on their Windows 11 systems. Even after the users tried rebooting the machine multiple times, the error number 0x8004de69 appeared on the screen when they attempted to connect to the OneDrive application.



There are several possible explanations for this OneDrive sign-in issue, and we’ve highlighted a few of them below.

  • Incorrectly linked OneDrive to This PC – The user may have improperly linked the OneDrive app to their PC, resulting in this error code.
  • The OneDrive app was not installed successfully – Some users are unsure how to correctly install the software. An interruption during the installation of the OneDrive application triggers this error code.
  • Pending Windows Update – Most of the time, the users tend to ignore a lot of uninstalled Windows updates on the system. This has been the primary cause of Windows system errors.
  • Corrupted System Files – Even if the corrupted system files are not visible on the system and are not shown on the screen, they can be the reason behind the OneDrive sign-in error code.
  • Proxy Server on the system – The proxy server processes the client’s request and generates a new IP address for the users, allowing them to access the internet. However, this has a disadvantage in that it may prevent the OneDrive app from signing in.
  • Reconnect the Work/School account – A problem with your work or school account can cause this error code while OneDrive sign-in. As a result, it is preferable to disconnect it and then again connect it to a Windows system.

Let us see them one by one!

Try Unlinking OneDrive to This PC

When the system is turned on, the OneDrive application immediately syncs all of the documents, files, and folders from the system to the cloud. This requires the proper integration of OneDrive with the system. If there is an issue linking to This PC, a sign-in error such as the one shown above may occur.

As a result, we recommend that our users unlink OneDrive from this PC first, then reconnect.

A few steps are listed below to assist users on how to unlink and then link OneDrive to ThisPC.

  1. Go to Settings in OneDrive app from the Help & Settings icon from the taskbar.
  2. Once the Settings window opens, make sure that you are on the Account tab.
  3. Click Unlink this PC button under OneDrive Personal section as shown below.
  4. Then, click the Unlink account button in the confirmation window.
  5. The OneDrive set-up window appears on the screen once it is unlinked.
  6. Please perform the onscreen instructions to link OneDrive to This PC.
  7. After then, check to see if the sign-in issue has been resolved.

Hope this solves the problem.

Download & Install any available Windows Updates

The most efficient technique to maintain a system free of problems is to keep Windows up to date. If there are any available updates on the windows system, this might have caused the sign-in error in the OneDrive app.

So, we suggest our users check for any updates pending on the system and if there are any, then please download and install those updates.

Here are a few steps below on how the users can keep their windows system up to date.

  1. Open the Settings app by pressing Win + I keys simultaneously.
  2. Click Windows Update at the bottom of the left menu.
  3. Then, click Check for Updates on the Windows update page.
    Checking for Updates
  4. Wait till it finishes and if there are pending updates, please update them.
  5. Check to see whether the OneDrive sign-in problem persists after the system has been updated.

Hope it solved the error.

Perform SFC Scan and DISM scan on the system

The system’s corrupted files/data might be generating OneDrive sign-in troubles. When certain system files become corrupted, users are not warned on the screen or are unable to identify them. As a result, it is frequently overlooked by users who are unaware of its existence.

As a result, we recommend that our users do the SFC scan, DISM scan, and health restoration on the system. If there are any system or other corrupted files on the system, consider manually deleting or replacing them.

After that, verify that the issue has been resolved and that you are able to sign in to the OneDrive app without difficulty.

Remove Work/School Account and Add it again

Sometimes, the problem might not be with the OneDrive application or the windows system but with the account with which the users are trying to sign in to OneDrive on their system.

We suggest that our users try to remove the work/school account from the system and try to add it back again.

Let us see how to do it with a few steps given below.

  1. Go to the Settings app by pressing Win+I keys simultaneously.
  2.  Select the Accounts option on the left menu of the Settings app.
  3. Click Access work or school at the bottom of the Accounts page.
  4. On the Access work or school page, Click Disconnect to remove the work/school account.
  5. Then, Click Connect and do the onscreen instructions to add the work/school account.

Once everything is done, Check if the sign-in error still exists.

Turn Off the Proxy Server Settings Via Internet Options

Proxy server settings if any, set up on the system might be triggering this error while signing in to the OneDrive application. So disabling this proxy server setting through internet options is the best practice to avoid this issue.

Follow the below steps on how to disable the proxy server settings on the system.

  1. Press Win+R keys simultaneously to open the run command box on the system.
  2. Type inetcpl.cpl and hit the Enter key to open the Internet Options window.
  3. Go to the Connections tab and click LAN settings.
  4. In the LAN settings, Uncheck the Use a proxy server for your LAN checkbox and click OK as shown below.
  5. Close the Internet Options window by clicking OK.

Hope this solved the problem.

Uninstall and Reinstall the OneDrive Desktop App again

Not installing the OneDrive app properly on the system might have been one of the reasons that triggered this sign-in error in OneDrive. So as a good practice, we recommend that the users uninstall the OneDrive completely and then, reinstall the app again.

Here are the steps below on how to do it.

  1. Press win+r keys together to open the run command box.
  2. Type appwiz.cpl and press the Enter key to view the Installed apps page.
  3. Scroll and locate the Microsoft OneDrive app and click three vertical dots to see show more options.
  4. Select Uninstall option from the list and perform the onscreen instructions to uninstall OneDrive app successfully.
  5. Once it is uninstalled, go to the OneDrive downloads page by clicking here.
  6. Download the OneDrive app and install it successfully.
  7. After it gets installed, please verify whether you are being able to sign in or not.

Hope this solved the issue.


Muhammad Zubyan

Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.