The error message “F7111-1957-205040” occurs when either the Netflix services are down or there are problems with the browser which you are using. Netflix has officially acknowledged this error message on their website as well.
This error message is a unique one as it mostly pops up when the Netflix servers are either down or inaccessible. This happened in the past and Netflix released an official statement as well:
Since this error message ‘was’ in the past related to server problems, there isn’t much you can do if it pops up again in the near future. However, if the servers don’t have any issues and the problem only persists at your end, there are a few troubleshooting steps which you should perform.
What causes the Netflix error message ‘F7111-1957-205040’?
Like mentioned before, this error message can relate to both server side and client side problems. Some of the reasons why you will experience this difficulty are:
- Netflix servers are either down or turned off for maintenance.
- There is bad data in your browser or cache.
- Netflix is refusing to stream videos because of you using a VPN or Proxy.
- There is bad data stored against your user profile locally on your browser.
Before we move on to the solutions, make sure that you have an active internet connection with administrator privileges on the account you are using.
Solution 1: Turning off Proxies and VPN
Netflix provides service to each geographical region separately keeping in mind the copyrights and legalities. Users make use of different proxies and VPN’s to gain access to a specific region and trick Netflix into thinking that you are physically present at that address.
Netflix has tried countering this way of viewing videos and if something doesn’t match at their side regarding your IP or location, you might get this error message. Hence you should turn off your proxies and VPN’s and try accessing the website again.
Solution 2: Resetting Browser information and relogging
If you are not using any type of VPN or proxy but still face this error message, you should try relogging into your account after logging out. This will likely remove issues your account might have with bad data stored in the cache or temporary user profile folder.
- Click on the User icon present at the top-right side of the screen and select Sign out of Netflix.
- Now you will be redirected to the home page. Now enter your credentials again and sign in to your account once more. Try streaming and check if the issue is resolved.
If you are still experiencing the error message, navigate to your Guide How to Fix Netflix Error M7703-1003 and perform all the browser-related checks to fix the issue.
Solution 3: Disabling Extensions and checking Browser compatibility
There have been cases in the past where users are not able to use Netflix because they have a bad extension or their browser isn’t compatible. Extensions are pluggable pieces of code which can be embedded with your browser and help increase the overall functionality.
If you have a bad extension, Netflix will fail to load because of its secure viewing mechanism. Furthermore, it is also important that your browser is compatible with the website and includes all the latest technologies (HTML5).
You can check out our article How to Fix Netflix Error code M7121-1331-P7 and M7111-1331-4027 and carry out all the solutions listed to fix the issue if the above methods fail.