How to Fix Netflix Error codes M7353 and M7363-1260-00000026

The Netflix Error codes M7353 and M7363-1260-00000016 are usually related to browser problems on your computer. There may be discrepancies in the local data stored or your user profile might be the primary cause of this error.

Netflix Error codes M7353
Netflix Error code M7353

These error messages have been there for quite some time and as with the previous errors, these ones have also been documented in the official Netflix website. There have been ‘very’ few instances where the error messages are related to server problems at the backend. In this scenario, there isn’t much you can do except wait it out.

What causes the Netflix Error codes M7353 and M7363-1260-00000026?

Like mentioned before, these error messages are related to several different reasons. Some of them are listed below:

  • You are using Private browsing or the page needs to be refreshed.
  • You do not have sufficient storage on your computer. Netflix uses storage on your computer temporarily to load videos and then stream on your browser. If there isn’t much storage, the playback will not work.
  • The Widevine Content Decryption Modules is not updated or is disabled.
  • The Components in your Chrome are not updated to the latest build available out there.

Before moving on with the solutions listed, make sure that you have an active internet connection and have administrator access on your computer.

1. Emptying Browser’s local storage

The most important reason why the platform generates these error messages are problems with your local storage on your computer. Like mentioned before, Netflix requires some space at your hard drive to keep its video streaming going. If you do not have any extra space, it will not stream any kind of video.

In addition to cleaning freeable space on your drive, you can clear by performing a disk cleanup. After cleaning your disk, restart your computer and try launching the platform again.

  1. Press Windows + E to open the file explorer, click on This-PC, and select the drive which you want to clean.
  2. Right-click it and select Properties.
  3. Once in properties, select the General tab and click Disk Cleanup.
Cleaning Disk in Windows 10
Disk Cleanup – Windows Explorer
  1. After cleaning the disk, restart your computer and check if the error message is solved.

2. Clearing cache and data of the browser

If you have enough local storage on your computer but are still receiving the error message, you should try cleaning the cache and data of the browser. The browser is the primary platform which streams Netflix and if it has bad cookies or browser data, you will not be able to play any movies. We will clear this bad data and then try again.

Clear browsing data in Google Chrome
Clear browsing data – Google Chrome

You can follow the steps listed in our article How to Fix Netflix Error M7703-1003 and clear all your browser configurations. Restart your computer after performing the steps listed and check if the error message is solved.

3. Removing User Profile

If the following two methods don’t work, you can try removing the user profile from your Chrome browser. This step is known to resolve issues because there are several cases where your browser profile is related to making the streaming work. If that information is somewhat bad, you will not be able to stream.

Removing user profile in Chrome
Managing people – Google Chrome

You can follow the steps listed in our article How to Fix Netflix Error M7703-10 and clear your user profile on your Chrome. However, the best alternative is to uninstall your browser and after downloading the latest, install it accordingly. Also, make sure that you delete the Chrome local data from your hard drive before installing.

Note: If these methods don’t work, you can also try using the Netflix Application for Windows and see if you are able to stream videos there. Normally, there are no problems in the application.


Kevin Arrows

Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.