iTunes is a media player and library software that has been developed and deployed by Apple. It is one of the most famous software among Apple users as it provides a platform to streamline all of their data from different Apple products. This software is available across almost all platforms and is loved and used by a lot of people. The platform is regularly updated to provide new features and more stability.
However, quite recently, a lot of reports have been coming in where users are unable to open the software on their Macs. These reports suggest that either the software doesn’t respond or it crashes just a few seconds after launching. In this article, we will suggest some solutions to fix this issue permanently and also inform you about the reasons due to which it occurs.
What Prevents iTunes from opening on Mac?
There are many reasons which can cause the software to go rogue and start misbehaving. In iTunes’ case, we discovered that the issue was being caused due to the following reasons:
- Outdated Application: It was seen that some people were facing the issue due to an outdated application. The software does trigger the prompt to update the app every time it is launched but that feature was also being glitched due to which the updating process was being delayed.
- Invalid Startup: It is possible, that either the application or the operating system wasn’t started properly and a bug caused one of them to glitch. Due to this, the application might be facing issues during startup.
- Corrupt Files: In some cases, the installation files for the application might have been corrupted during an update or due to some other reasons. If that is the case, the application will not launch properly because it requires the integrity of its files to be maintained in order to start up.
Now that you have a basic understanding of the nature of the problem, we will move on towards the solutions. Keep in mind to follow the solutions accurately and in the same manner in which they are represented to avoid conflict.
Solution 1: Updating the Application
The very first step that we can take to troubleshoot the problem is to ensure that the application has been updated properly. Therefore, in this step, we will be manually checking and installing updates for iTunes. For that:
- Click on the Apple logo in the top left corner and select the “App Store” option.
- Click on the “Updates” tab.
- If there is a software update available, it shows an option to update the macOS.
- Since we only want to update iTunes, click on the “More” option.
- Click on the “Update” button in front of the iTunes option.
- Wait for the application to be updated, restart the computer and check to see if the issue persists when you launch the iTunes app.
Solution 2: Restarting Application and Computer
In some cases, the application or the computer might not have been started properly due to which the issue is being triggered. Therefore, in this step, we will be restarting the computer and then stopping and restarting the iTunes app. For that:
- Restart the computer.
- Click on the Finder on your dock to open a finder window and select the “Applications” option from the sidebar.
- Double-click on the “Utilities” folder and select the “Activity Monitor” app to open it.
- Look for the iTunes process in the Monitor and left-click on it.
- Click on the “x” button in the octagon after selecting the application to close it from the background.
- Start the application again and check to see if the issue persists.
Solution 3: Reinstalling iTunes
If the files for the application have been altered or corrupted, iTunes might face issues during startup. Therefore, in this step, we will be reinstalling the application. For that:
- Uninstall iTunes entirely from your computer.
- Download the latest version of iTunes from here.
- Run the file to install it on your Mac.
- Check to see if the issue persists.