The 0x87dd0006 error can be caused by incorrect billing information, corrupt profile, etc. due to which users are not able to sign in to their Xbox accounts. Xbox lets you enjoy tons of games on your Xbox console, however, your gaming sessions sometimes might be interrupted by generic errors. The 0x87dd0006 error was widely known and the Xbox Support tried their hardest to resolve this issue. Nonetheless, some users still encounter the issue which is atrocious as gaming sessions are not to be meddled with.
The Xbox One was the main victim of this error, but due to the great and early response of Xbox Support, the issue was quickly dealt with. For those, who still get to confront this irksome error, well, worry no more. This article will teach you how to fix your error without any difficulties. So just follow through the mentioned solutions and you’ll be game in no time.
What causes the Xbox Sign in Error 0x87dd0006?
This login error can be caused due to the following reasons —
- Incorrect billing information. If the billing information that you’ve provided is incorrect, the error can emerge because of it.
- Corrupt Profile. Sometimes, user profiles are corrupted due to which the error pops up.
- Network Configuration. One of the times, your network configuration might be a little uncanny due to which the error can pop up.
To wash away your issue, follow the given solutions.
Solution 1: Rectify your Billing Information
The common cause of the error 0x87dd0006 is incorrect billing information. If your billing information is incorrect, it can cause the error to pop up as the payments are not being made. In this case, you just have to double-check your billing information.
- Go to your Microsoft account.
- Navigate to the Payment and billing section and choose Billing info.
- Select Edit Profile option and then follow the given instructions to update your billing information.
Solution 2: Delete your Profile
If your user profile gets corrupted, you’ll have to delete it and then download it again. You can easily re-add your account after deleting so no need to worry. Here’s how to do it:
- On your controller, press the Xbox button to open the guide.
- Select System and then go to Settings.
- Now, navigate to Accounts and then select Remove accounts.
- Just select the account you want to remove and then hit Remove to remove it.
Once done, it is time to add your account again. Do the following:
- Once again, press the Xbox button to open the guide.
- Select your avatar, move down, and select Add new.
- Enter your login credentials.
- Agree to the Service and Privacy terms.
- Follow the on-screen instructions to manage your account and Security.
Solution 3: Update the Console
Updates are integral for any hardware. If you haven’t updated your console for quite a while, the error might be emerging because of it. Therefore, make sure you are running the latest version. Here’s how to update your console:
- Press the Xbox button to open the guide.
- Go to Settings and then select All Settings.
- Navigate to System and then Updates.
- Select Update console to check for any updates out there.
Solution 4: Restart your Router
Like we mentioned, sometimes your network configuration could be the root of the problem. When you restart your router, your network configuration resets and you are able to start fresh. Doesn’t matter if you have a wireless router, make sure you do restart it.
Also, make sure to turn off your Xbox before restarting your router. Once you’ve done that, turn on your Xbox console again and try to log in.
Solution 5: Sign in to a different account
Some users have reported that their error was fixed once they logged into a different account, logged out of it, and then tried to log in to their account. Therefore, it is worth a try. If you have another account, just sign in to that account, log out of it and try to sign in to your own account.
Solution 6: Sign out of every Account
There have been reports that the error can also be solved by signing out of every account that is logged in. What you have to do is log out of every account, in your connection settings, select the ‘Forget Wi-fi’ option and then turn off your Xbox. After that, turn on your Xbox console and connect to your Wi-fi. Then, try signing in to your account to see if it has solved your issue.
Solution 7: Checking for Downtime
If none of the above methods seem to work, there is a possibility that Xbox servers are temporarily down at their end. There are numerous instances where because of the servers being down, users experience the 0x87dd0006 error message.
Xbox officials have even confirmed this behavior in numerous user threads in different forums. What you can do is check the status of Xbox servers using different third-party detectors like DownDetector and search in forums. If you see a pattern, it means that there is a problem on Microsoft’s end and there is nothing you can do except waiting.
Solution 8: Factory Resetting Xbox
If the servers are online and you are sure that Xbox services are not down, then you should Factory reset your Xbox. There are numerous instances where because of bad configurations and incorrect data in the Xbox’s network cache, you are not able to connect to Xbox Live servers.
You should navigate to Method 3 of Xbox One won’t Play Downloaded Games and follow the instructions to soft reset your Xbox. After resetting, try connecting to the WiFi network again and see if the issue is resolved for good.