Fix: Sonos not Connecting

Whenever you aren’t able to connect your speakers to Sonos, it is probably due to your network connection issues. Sonos, an ideal sound system for your whole house, works on your home network, unlike the other conventional speakers. Once you get used to Sonos, there’s no way out. The technology is one the best and the sound quality it provides is top-notch, albeit, it does have its issues.

One of the common issues with Sonos is its Wifi problems. Since it works on a wireless connection, there are several scenarios where you won’t be able to connect your speakers, tv etc. to Sonos. To know more about the issue, let us have a look at the causes of this problem.

Sonos Not Connecting

What causes Connection issues between Sonos and your Hardware?

The answer is pure and simple, your network connection issues is the primary cause of this problem. For example,

  • Weak wireless signals. If the wifi signals emitted by your router are weak where you are keeping the speakers, it will probably tend to not form a connection.
  • Different networks. Another thing which can cause this issue would be if the Sonos speakers are connected to a different network than your Sonos controller app.

The issue isn’t caused due to some software error, hence there aren’t any series of steps that you’ll have to follow in order to solve the problem. Instead, there are certain conditions that are to be obeyed.

Solution 1: Use the same Network

Like we mentioned earlier, the problem could be emerging if you are using a different network for the Sonos controller app than the one to which Sonos speakers are connected. Hence, the workaround would naturally be to connect the controller app and speakers to the same network — quite straightforward, isn’t it?

Setting Up a Network for Sonos

Solution 2: Weak Wifi Signals

The case with most of the Bluetooth speakers etc. is that they’re usually near you and far away from the source. Such could be the case here as well, if your Sonos speakers aren’t receiving strong wireless signals, they will most likely not connect. In such a case, you’ll have to relocate them where the signals are good.

The spread of Wifi Signals

Solution 3: Sonos Boost

If for some reason, you are restricted to a distant position from the router, don’t worry. In such an event, you’ll have to buy what is referred to as a Sonos Boost. It is a small hardware that you’ll have to connect to your router which enhances the signals only for your Sonos speakers. This means that even if you are in a location that is far away from the router, you’ll still be able to connect.

Sonos Boost

Solution 4: Approving MAC Address

When you set up your Sonos speakers, it receives an IP from the router automatically. However, there are some routers that don’t assign the speakers an IP without your approval. This is called ‘Advanced MAC settings’. In such a case, you’ll have to note the MAC address of your Sonos speakers (written on the back as the serial number) and then approve it.

Sonos Mac Address

Sadly, different routers have different ways of adding MAC addresses, therefore, you’ll have to contact your router manufacturer for this.

Solution 5: Using Ethernet Cable

If you are still not able to connect, your last resort would be to use an ethernet cable. Distance from the router isn’t that big of a factor when you are using an Ethernet cable, hence, to fix your issue, get an ethernet cable and connect your router and the speakers etc. through it.

Sonos Ethernet Setup

This will probably solve your problem and you will be finally able to enjoy your Sonos technology.


Kevin Arrows

Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.
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Fix: Sonos not Connecting

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