Sims 4 display the Script Call Failed error mainly due to corrupt game files or corrupt system settings/mods/CC. The affected users get the said error message when they try to place furniture items in the game. Some affected users only faced the error with a specific type of furniture/item like only doors etc.
Before moving on with the solutions to fix the error message, make sure the mods/CC used with the game are updated to the latest version.
Solution 1: Repair the Game Files of Sims 4
If the game files of Sims 4 are corrupt or some are missing, then the game may show the error under discussion. Moreover, the misconfigured library files of the game can also cause the script failed error. This is mainly because the game tries to access the game files but if it doesn’t find any, it crashes the operation. In this case, repairing the game files may solve the issue.
- Open the Origin client and navigate to My Game Library.
My Game Library in Origin - Now right-click on the icon of Sims 4 and then in the context menu, click on Repair.
Repair the Sims 4 Installation - After repairing the game, check if the game is clear of the script error.
Solution 2: Reset the Sims 4 Files to Factory Settings:
Whenever new content is added to Sims 4, the gaming engine behind the game gets updated; therefore after a game update, the code running mods/CC may become incompatible with the game engine and hence cause the ‘Script Call Failed’ error. In this case, resetting the game files to the factory settings may solve the problem. This step will remove any mods/CC, creating the issue. The Basemental Drugs mod and Adult mod have recently been reported to develop this type of problem.
- Open the File Explorer of your system and open the following path:
%USERPROFILE%\Documents\Electronic Arts
- Now back up the Sims 4 folder to a safe place and then rename the Sims 4 folder in Documents.
Rename Sims 4 Folder - Then launch the game (Sims 4 folder will be recreated in the Documents folder) and check if it is clear of the error.
- If it is, then exit the game. Now copy one file/folder from the renamed folder (which we created in step 2) to the newly created folder in the Documents.
- After placing one file/folder, launch the game and check if it is operating fine.
- Keep pasting the files/folders one by one and launch the game till you find the problematic one.
You can also try to use a 3rd party application called Sims 4 Studio to batch fix the issue as well.
