Fix: Searches on Bing automatically jump-scroll on Top

Some users have noticed that the search page of Bing automatically jumps to the top of the page when they scroll down the results. The error may be caused by corrupted browser data or faulty third-party browser extensions. However, there could be other factors that trigger the error. It’s a frustrating issue because you aren’t able to see all the search results or navigate the page seamlessly.

In some cases, the issue arises when a user clicks to open a new tab from the search results. Upon returning to the Bing tab, the page automatically starts scrolling to the top. In the same vein, some reports suggest that this error has occurred across all Bing sites, including Edge Chromium, Firefox ESR, and Chrome. Fortunately, you don’t need to switch to another search engine, as we have effective and tested solutions to the problem.

There are serval reasons why your Bing search automatically scrolls to the top of the page. A user response in Microsoft Tech Community indicated that the error might be due to a script file triggered when Bing is out of focus and the results will scroll up automatically. However, there are other possible reasons that may trigger the same error. 

How Do I Fix the Search Page of Bing Automatically Jumping to the Top of the Page?

If the search page of Bing is automatically jumping to the top page, resolve it by restarting your browser and moving your fingers away from the mouse or touchpad. Restarting the browser fixes any bugs that cause the issue while moving your fingers away from the touchpad or mouse ensures that you don’t trigger abnormal page scrolling. If none of the two solutions, try the following solutions to fix the issues successfully:

1. Perform preliminary solutions: In some cases, performing preliminary steps like restarting your browser, using private browsing, etc., can fix the issues. We recommend performing these solutions before heading to more complex ones. These fixes are meant to resolve simple issues like bugs, temporary technical issues, etc., which are known to trigger Bing and browsers to behave abnormally.
2. Check Microsoft Edge settings: The issue can be caused by incorrect browser settings. If you recently made changes in your browser settings, you need to recheck if there is somewhere you misconfigured. You might have set something by mistake or someone else did. Try to reconfigure your settings, and we will show you how to go about it.
3. Delete browsing data: Outdated or damaged browsing data can trigger Bing results to scroll to the top automatically. Deleting cache and cookies is a great way to ensure they don’t cause issues to your browser and search engines like Microsoft Bing. This is a clean-up exercise to remove outdated or corrupted browser data.
4. Reset browser settings: Some extensions, bugs, settings, and faulty installations can cause the search results of Bing to automatically scroll to the top. When you reset browser settings, you return back to the default state. This means that if there were issues with your browser settings, the problem will be fixed and consequently fix Bing issues.
5. Change the Bing script using an external tool: This is the last resort solution. Try this only if all other methods have failed to fix the error. Changing the Bing script is quite technical and for some users, it is close to impossible. For that reason, you can use a third-party extension to perform this task. In this case, we will use a Tampermonkey extension as an example.

1. Perform preliminary solutions

1. Try to search using Incognito or InPrivate browsing modes. This is not a solution but it will help you determine whether the cause is third-party cache and cookies.

   

2. Remove www in the Bing URL and see if the issue is fixed ie. http://.bing.com/
3. Temporarily deactivate all extensions and see if Bing results are automatically scrolling to the top. Enable them one by one to check which one is troublesome.
4. Ensure that your browser is updated. This fixes any issues that be causing the error in the older version.

If none of these preliminary workarounds didn’t resolve the issue, try the next solution.

2. Check Microsoft Edge settings

1. Open Edge and click the three dots on the top-right side next to your profile picture and then click Settings.
2. On the left side, select Privacy, search, and services.
3. On the right side section, locate and click on the Address bar and search option.
4. Check if the Show me search and site suggestions using my typed characters option is turned on; if not, toggle off the button next to it.

   

3. Delete browsing data

3.1 On Google Chrome

1. Open Google Chrome and click the three dots next to your profile picture and select Settings.
2. On the left side, click Privacy and security.
3. Select Clear browsing data.
4. Click on the Time range menu and select All time.
5. Tick the box next to Cookies and other site data, and Cached images and files.

   

6. Finally, click Clear data.

3.2. On Microsoft Edge

1. Open Microsoft Edge and hit Ctrl + Shift + Delete on your PC keyboard. This opens up the Clear browsing data section.
2. Tick the boxes next to Browsing history, Cookies and other site data, and Cached images and files.

   

3. Finally, click Clear now and then restart Edge.

3.3 On Mozilla Firefox

1. Open Mozilla Firefox and select the hamburger menu list at the top-right side.
2. Next, locate and click on Settings.
3. Go to Privacy & Security.
4. Navigate to Cookies and Site Data and select Clear data to proceed.
5. Follow the on-screen directions to complete the process and then relaunch Firefox.

4. Reset browser settings

4.1 On Google Chrome

1. Open Chrome and type the following path in the URL address bar and press Enter.

   chrome://settings

2. On the left side, locate Reset settings and click it.
3. Click on Restore settings to their original defaults.
4. Finally, select Reset settings to complete the process.

4.2 On Micorosoft Edge

1. Open the Microsoft Edge browser and type the following in the address bar and load the page.

   edge://settings/reset

2. Go to Restore settings to their default values.

   

3. Finally, select Reset to complete the process.

5. Change the Bing script using an external tool

1. Open your browser and under Extensions, look for TamperMonkey and install it.
2. Open the extension and click on the plus (+) button on the top-right side.
3. Copy and paste the following script in the <New userscript> window.

   

   // ==UserScript==
   
   // @name FIX for "Bing Search returns to the top" !
   
   // @namespace http://tampermonkey.net/
   
   // @version 0.13
   
   // @description Stop doing weird things, Bing ! ;)
   
   // @author Geekness
   
   // @match http*://*.bing.com/*
   
   // @icon https://www.google.com/s2/favicons?sz=64&domain=bing.com
   
   // @grant none
   
   // @license MIT
   
   // ==/UserScript==
   
   (function() {
   
   'use strict';
   
   AwayTimeThreshold = 2_592_000;
   
   })();

4. Finally, save the script by going to File and then selecting Save. Alternatively, you can use the shortcut Ctrl + S.
5. Relaunch the browser and see if the issue has been fixed.