Fix: Searches on Bing automatically jump-scroll on Top

Some users have noticed that the search page of Bing automatically jumps to the top of the page when they scroll down the results. The error may be caused by corrupted browser data or faulty third-party browser extensions. However, there could be other factors that trigger the error. It’s a frustrating issue because you aren’t able to see all the search results or navigate the page seamlessly.

Search page of Bing automatically jumping to the top of page
Search page of Bing automatically jumping to the top of page

In some cases, the issue arises when a user clicks to open a new tab from the search results. Upon returning to the Bing tab, the page automatically starts scrolling to the top. In the same vein, some reports suggest that this error has occurred across all Bing sites, including Edge Chromium, Firefox ESR, and Chrome. Fortunately, you don’t need to switch to another search engine, as we have effective and tested solutions to the problem.

There are serval reasons why your Bing search automatically scrolls to the top of the page. A user response in Microsoft Tech Community indicated that the error might be due to a script file triggered when Bing is out of focus and the results will scroll up automatically. However, there are other possible reasons that may trigger the same error. 

How Do I Fix the Search Page of Bing Automatically Jumping to the Top of the Page?

If the search page of Bing is automatically jumping to the top page, resolve it by restarting your browser and moving your fingers away from the mouse or touchpad. Restarting the browser fixes any bugs that cause the issue while moving your fingers away from the touchpad or mouse ensures that you don’t trigger abnormal page scrolling. If none of the two solutions, try the following solutions to fix the issues successfully:

  1. Perform preliminary solutions: In some cases, performing preliminary steps like restarting your browser, using private browsing, etc., can fix the issues. We recommend performing these solutions before heading to more complex ones. These fixes are meant to resolve simple issues like bugs, temporary technical issues, etc., which are known to trigger Bing and browsers to behave abnormally.
  2. Check Microsoft Edge settings: The issue can be caused by incorrect browser settings. If you recently made changes in your browser settings, you need to recheck if there is somewhere you misconfigured. You might have set something by mistake or someone else did. Try to reconfigure your settings, and we will show you how to go about it.
  3. Delete browsing data: Outdated or damaged browsing data can trigger Bing results to scroll to the top automatically. Deleting cache and cookies is a great way to ensure they don’t cause issues to your browser and search engines like Microsoft Bing. This is a clean-up exercise to remove outdated or corrupted browser data.
  4. Reset browser settings: Some extensions, bugs, settings, and faulty installations can cause the search results of Bing to automatically scroll to the top. When you reset browser settings, you return back to the default state. This means that if there were issues with your browser settings, the problem will be fixed and consequently fix Bing issues.
  5. Change the Bing script using an external tool: This is the last resort solution. Try this only if all other methods have failed to fix the error. Changing the Bing script is quite technical and for some users, it is close to impossible. For that reason, you can use a third-party extension to perform this task. In this case, we will use a Tampermonkey extension as an example.


Changing the Bing script can be dangerous and you should proceed with caution. It can change the overall performance of your browser or search engine. Only proceed with this if you are aware of what you are doing.

1. Perform preliminary solutions

  1. Try to search using Incognito or InPrivate browsing modes. This is not a solution but it will help you determine whether the cause is third-party cache and cookies.
    Search page automatically jumping to the top of page
    Try Incognito or InPrivate browsing
  2. Remove www in the Bing URL and see if the issue is fixed ie.
  3. Temporarily deactivate all extensions and see if Bing results are automatically scrolling to the top. Enable them one by one to check which one is troublesome.
  4. Ensure that your browser is updated. This fixes any issues that be causing the error in the older version.

If none of these preliminary workarounds didn’t resolve the issue, try the next solution.

2. Check Microsoft Edge settings

  1. Open Edge and click the three dots on the top-right side next to your profile picture and then click Settings.
  2. On the left side, select Privacy, search, and services.
  3. On the right side section, locate and click on the Address bar and search option.
  4. Check if the Show me search and site suggestions using my typed characters option is turned on; if not, toggle off the button next to it.
    Check Microsoft Edge settings
    Check Microsoft Edge settings

3. Delete browsing data

3.1 On Google Chrome

  1. Open Google Chrome and click the three dots next to your profile picture and select Settings.
  2. On the left side, click Privacy and security.
  3. Select Clear browsing data.
  4. Click on the Time range menu and select All time.
  5. Tick the box next to Cookies and other site data, and Cached images and files.
    Delete browsing data
    Delete browsing data
  6. Finally, click Clear data.

3.2. On Microsoft Edge

  1. Open Microsoft Edge and hit Ctrl + Shift + Delete on your PC keyboard. This opens up the Clear browsing data section.
  2. Tick the boxes next to Browsing history, Cookies and other site data, and Cached images and files.
    Search page of Bing automatically jumping to the top of page
    Clear browsing data in Edge
  3. Finally, click Clear now and then restart Edge.

3.3 On Mozilla Firefox

  1. Open Mozilla Firefox and select the hamburger menu list at the top-right side.
  2. Next, locate and click on Settings.
  3. Go to Privacy & Security.
  4. Navigate to Cookies and Site Data and select Clear data to proceed.
  5. Follow the on-screen directions to complete the process and then relaunch Firefox.

4. Reset browser settings

4.1 On Google Chrome

  1. Open Chrome and type the following path in the URL address bar and press Enter.
  2. On the left side, locate Reset settings and click it.
  3. Click on Restore settings to their original defaults.
  4. Finally, select Reset settings to complete the process.

4.2 On Micorosoft Edge

  1. Open the Microsoft Edge browser and type the following in the address bar and load the page.
  2. Go to Restore settings to their default values.
    Reset browser settings
    Reset browser settings
  3. Finally, select Reset to complete the process.

5. Change the Bing script using an external tool

  1. Open your browser and under Extensions, look for TamperMonkey and install it.
  2. Open the extension and click on the plus (+) button on the top-right side.
  3. Copy and paste the following script in the <New userscript> window.
    Use third-party tool to change script
    Use third-party tool to change script
    // ==UserScript==
    // @name FIX for "Bing Search returns to the top" !
    // @namespace
    // @version 0.13
    // @description Stop doing weird things, Bing ! ;)
    // @author Geekness
    // @match http*://**
    // @icon
    // @grant none
    // @license MIT
    // ==/UserScript==
    (function() {
    'use strict';
    AwayTimeThreshold = 2_592_000;
  4. Finally, save the script by going to File and then selecting Save. Alternatively, you can use the shortcut Ctrl + S.
  5. Relaunch the browser and see if the issue has been fixed.

Still Stuck?

We believe that one of the solutions will help you fix the Search page of Bing automatically jump to the top of the page. However, if none of the solutions work for you, you can contact Bing Help for further assistance. Alternatively, you can leave us a message with your concerns in the comment section and one of our experts will get back to you.

Search page of Bing automatically jumping to the top of page - FAQs

Why is Bing popping up on Chrome?

The reason why Bing is popping up on Chrome is that there is an extension that is altering your Chrome settings. The extension changes your default search engine from Google to Bing without your hand in it. To fix this problem, you need to disable all extensions or the ones you think are causing the problem.s.

How do I change Bing to Chrome in Edge?

To change Bing to Chrome in Microsoft Edge, open your browser and go to Settings > Privacy and Services > Address bar. On the Search engine used in the address bar section select Google in the drop-down menu. That is the same process you will use to return back to Bing or any other search engine.


Raza Arshad

Raza Arshad is a certified Google IT Support Professional. With a keen eye for detail and a passion for problem-solving, he excels in identifying and resolving bugs and Windows-related issues. Armed with a deep understanding of computer systems, Raza effortlessly navigates through complexities to pinpoint the root cause and implement effective solutions. His exceptional skills in bug detection and Windows troubleshooting make him a valuable asset in any IT support team.