How to Fix Adobe Premiere Pro Error Code 24 During Installation?
The Error Code 24 typically appears when running the setup file for Adobe Premiere Pro, preventing the installation from proceeding. The error screen offers two options: Retry or Quit, but selecting “Retry” usually leads to the same error recurring.
This error may also occur during the installation of other Adobe software. Fortunately, the fix is straightforward—it involves launching the setup file directly from within the ZIP archive. This method helps avoid file path or permission conflicts that typically trigger Error Code 24.
- Right-click on the
setup.exefile and choose Run as administrator. - Restart your computer and attempt the installation again.
If the error persists, proceed with the method below.
Run the Setup File from Within the ZIP Archive
When installing Adobe Premiere Pro, users often extract the setup ZIP file and then run the installer from the extracted folder. However, this can sometimes lead to Error Code 24. Instead, you should run the installer directly from inside the ZIP archive.
- Locate your Adobe Premiere Pro ZIP file in File Explorer.
- Double-click the ZIP file to open it (do not extract it).
- Open the Adobe Premiere Pro folder inside the ZIP.
- Locate and double-click Setup.exe to launch the installer.
- Follow the installation wizard:
- Select your preferred language.
- Choose the installation directory.
- Click Continue to begin the installation.
- Once complete, launch Adobe Premiere Pro normally.
If the issue persists, contact Adobe Support for further assistance.
