How to Fix “The Gateway Connection Timed Out” Error in Wuthering Waves

When playing Wuthering Waves, seeing the “The Gateway Connection Timed Out” error stops the game, preventing you from logging in or staying connected. This error means the game can’t connect to the server in time. The main reason is usually too many people on the server at once, especially during busy times or big updates. Other causes can include a weak internet connection, firewall issues, or server problems.

After discussing the causes, let’s discuss the solutions. Before doing so, restart your computer and router. Also, test your internet speed. If your internet speed is slow, you will likely face this issue, so ensure your connection is solid.

Before troubleshooting, check if the game servers are down for maintenance or facing issues. Visit the official Wuthering Waves website or social media for announcements.

1. Use a VPN

Using a VPN before launching the game seems to fix the issue. A Virtual Private Network (VPN) encrypts your internet connection and routes it through a server in another location. This can help in avoiding local network congestion and accessing different routes to the game’s servers, potentially reducing lag and connection timeouts. Make sure to:

• Select VPN servers that are geographically closer to the game’s servers. This can help reduce latency issues caused by the increased physical distance.
• Opt for a VPN service known for high-speed connections and low latency, specifically marketed for gaming.
• Experiment with different server locations to find the optimal routing path for the lowest possible latency.

Security Note: While using a VPN can help resolve connectivity issues, it’s important to choose a reputable VPN service to protect your data. Free VPNs can sometimes lack essential security features and may even collect your data. Always read reviews and choose a VPN trusted by the gaming community.

Here are a few VPNs we recommend for gaming:

For more detailed information on these and other top VPNs, visit our article: The Best VPN For Streaming and Gaming in 2024.

2. Switch to a Different Network

Switching to a different network, like Wi-Fi or mobile data, can resolve connectivity errors. This will help determine whether the issue is caused by your network or is a server-side problem. If you are connected to Wi-Fi, switch to mobile data, or vice versa.

If possible, try using a hotspot from a different Wi-Fi network. If playing on a mobile device, enable a hotspot from a different network and connect your mobile device to it. If playing on a PC, connect a USB cable to your mobile device and PC. Ensure a different network is connected to the mobile device, then enable hotspot tethering.

3. Use the Google DNS Server

Google DNS can help fix connectivity errors as it is more reliable and faster compared to the default ISP DNS. By using Google DNS, your chances of encountering connection issues caused by slow or unreliable DNS are reduced. We strongly recommend trying Google DNS if the issue persists.

3.1 Windows

1. Press Win + R to open the Run dialog.
2. Type ncpa.cpl and hit Enter.
3. Right-click your Network Adapter (Wi-Fi or Ethernet) and select Properties.
4. Select Internet Protocol Version 4 (TCP/IPv4) and click Properties.
5. Select Use the following DNS server addresses and enter:

   Preferred DNS server: 8.8.8.8
   Alternative DNS server: 8.8.4.4

   

6. Click OK to save the settings.

3.2 Android

1. Open Settings on your Mobile Device.
2. Navigate to Wi-Fi settings.
3. Tap on the connected Wi-Fi network and select Modify Network.
4. Scroll down to IP Settings and tap it.
5. Change it from DHCP to Static.
6. In the DNS 1 input box, enter 8.8.8.8.
7. In the DNS 2 box, enter 8.8.4.4.
8. Save the settings and see if the issue is fixed.

4. Disable Firewall and Antivirus Temporarily

Sometimes, your firewall or antivirus may prevent the game from connecting to the server. Temporarily disable them to see if it resolves the issue. Remember to enable them again after troubleshooting.