Dealing with Windows Update has never been quite easy and users have often postponed this process until the last minute since it has never looked quite appealing. To be honest, Microsoft has never made the updating process as smooth as everyone would like and there are a lot of improvements they should implement in order to get more users to update.
The release of Windows 10 was followed by Microsoft’s use of “brute force” when it comes to updates as they have almost forcefully installed their new operating system onto the users’ computers. We expected Windows Update to become easier with Windows 10 but there are still a lot of errors to deal with.
Error Code: 0x800706b5
There are a lot of Windows Update error codes which appear too often but this one seems to have caused the most outrage among the general audience. This error message is followed by this text: “Windows could not search for new updates”.
The real cause for the issue is not known but there are quite a few solutions which have worked for different people so you might as well check them out. However, make sure you follow the instructions carefully before doing anything because it’s easy to change some settings wrong and make it even worse for yourself.
Before performing the steps below, try a simpler fix which is to go to Shutdown Menu and choose Update and Restart. If this won’t work, then try the solutions below.
Solution 1: Run the Windows Update Troubleshooter
Windows 10 comes preinstalled with several troubleshooters which can automatically recognize the problem you are having and fix it for you in no time. These troubleshooters have helped a lot of people who are not so experienced in dealing with these issues themselves and the process takes almost no time at all.
- Open the Settings app by clicking on the Start button and then the gear icon just above. You can also search for it.
- Open the Update & Security section and navigate to the Troubleshoot menu.
- First of all, click on the Windows Update option and follow the instructions on screen to see whether there is something wrong with Windows Update services and processes.
- After the troubleshooter finishes, navigate to the Troubleshoot section again and open the Internet Connections troubleshooter.
- Check to see if the problem is solved.
Solution 2: Reset Windows Update Components
This method is usually able to fix most of the updating issues because its nature is that you reset each component of Windows Update to its default setting. This particular error message does not contain plenty of instructions online on how to fix it but this solution is definitely something you must try out as soon as possible.
This solution contains steps that tell you how to modify the registry. Inexperienced users should always take extra care when dealing with their registry because it contains low-level commands which your computer uses to run smoothly. Luckily, you can backup the current state of your registry quite easily in order to fix the issues you might encounter.
Refer to the article below in order to backup and restore the registry in Windows:
- Firstly, you need to kill the Background Intelligent Transfer, Windows Update, Cryptographic Services. These are the core services related to the Windows Updating process and they usually operate with other features as well such as Windows Security updates, etc. It’s wise to disable these services before you start troubleshooting the issue.
- Open Command Prompt with administrator privileges and copy and paste the commands below. Make sure you click Enter afterwards.
net stop bits
net stop wuauserv
net stop appidsvc
net stop cryptsvc
- After this, you will need to delete certain files which need to be deleted in order to procees with resetting the update components. This is also done via a command prompt window.
Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
- The next step is also done via an an administrator command prompt window and it is considered to be an aggressive step done to reset the Windows Update components. That is why you can skip this step if this is not your last chance of fixing the issue. However, undertaking these steps has helped a lot of people on its own so we recommend you try this.
- Rename the SoftwareDistribution and catroot2 folders. To do this, at a command prompt, type the following commands. Make sure that you press Enter after you type each command.
Ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
Ren %systemroot%\system32\catroot2 catroot2.bak
- Copy and paste the following commands in order to reset the services we killed in the beginning to their default security descriptors. Make sure you click your Enter button in order to run each command displayed below:
exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- The next step also consists of a Command Prompt command so make sure you don’t exit it during this process.
cd /d %windir%\system32
- You will also need to reregister the BITS files in order to completely reset your Windows Update components. You will need to run one command for each of the files below and don’t forget to click Enter after you type in each of these:
- Next, let’s delete the unnecessary registry entries that may have been left behind. Navigate to the following location in the Registry Editor.
- Click on the Components key in registry and check the right side of the screen for the following keys. Delete them if you find any.
- Reset Winsock. To do this, at a command prompt, type the following command, and then press Enter:
netsh winsock reset
If you are running Windows XP, you have to configure the proxy settings. To do this, at a command prompt, type the following command, and then press Enter:
If you are running other versions of Windows, at a command prompt, type the following command, and then press Enter:
netsh winhttp reset proxy
- After you have successfully completed all of the steps listed above, make sure you restart the services you killed at the beginning by copying and pasting the command below into your Command Prompt window.
net start bits
net start wuauserv
net start appidsvc
net start cryptsvc
- Restart your computer after following through with all of the steps which are listed.
Solution 3: Install the Update Manually
In order to get rid of this error code, you can also install the update manually and avoid it. When it comes to these particular error codes, they are sometimes caused by a buggy update and they can be avoided by installing the update manually by following the instructions below.
- Visit this site in order to find out just what the latest update is. It should be located at the top of the list at the left part of the site with the current Windows 10 version at the top.
- Copy the KB (Knowledge Base) number along with “KB” letters as well (e.g. KB4040724).
- Open Microsoft Update Catalog and search for the number you just copied.
- Click on the Download button to the left, choose the version of your OS (32bit or 64bit) and download the file.
- Run the file you just downloaded and follow the instructions on screen in order to complete the updating process.
- After the update has finished, restart your computer and wait to see if the same issue appears with the next update released by Microsoft.