Troubleshoot Windows 10 Update Error 0X800F0982 (Fix)

Some Windows users end up seeing the 0X800F0982 when attempting to install certain pending cumulative updates on Windows 10. This issue is most commonly encountered with updates KB4493509, KB4493509, and KB4489899.

Windows Update Error 0x800F0982

After investigating this issue thoroughly, it turns out that there are several underlying issues that might be triggering this Update error on a Windows 10 computer. Here’s a shortlist of potential culprits:

  • Common Windows Update glitch – Keep in mind that the problem will occur due to a common glitch that Microsoft is already aware of. In this case, you should start by running the Windows Update Troubleshooter should be enough to fix the problem automatically.
  • WU process is stuck in a limbo state – You can also expect to see this error code because one or more essential WU services are stuck in a limbo state. If this scenario is applicable, you’ll need to reset every Windows Update component in order to fix the issue.
  • Corrupted WU component – A rare but possible scenario that might cause this issue is some kind of system file corruption that is affecting the WU component. In this case, you might be able to bypass the error by forcing the installation of the pending update from an elevated Powershell terminal

Now that you are familiar with every potential type of issue that might trigger the 0X800F0982 error code, here’s a list of verified fixes that other affected users have successfully used to fix the problem and install the pending update:

1. Running the Windows Update Troubleshooter

Before you go into more advanced repair strategies capable of resolving the 0X800F0982, start this troubleshooting guide by verifying if Windows 10 is capable of resolving the issue automatically.

Keep in mind that Windows 10 includes a lot of built-in repair strategies capable of resolving the majority of failures to install a pending Windows 10 update – This is not guaranteed to work, but it’s a good starting point.

Some users that we’re facing this issue have managed to resolve the problem and install the pending update by running the Windows Update troubleshooter and applying the recommended fix.

Note: The Windows Update Troubleshooter contains dozens of repair strategies that will be applied automatically if some type of inconsistency is found. If the scan finds a viable repair strategy, the utility will automatically recommend a viable fix that you can apply with a simple click.

Follow the instructions below to deploy the Windows Update troubleshooter to resolve the 0X800F0982 error code on Windows 10:

  1. Start by opening up a Run dialog box by pressing Windows key + R. Next, inside the text box, type “ms-settings-troubleshoot” and press Enter to open up the Troubleshooting tab of the Settings app.
    Opening up the Troubleshooter
  2. Once you get to the Troubleshooting tab, go to the right section of the Settings screen then move down to the Get up and running section and click on Windows Update.
  3. From the context menu of Windows Update, then click on Run the troubleshooter from the newly appeared context menu.
    Running the Windows Update troubleshooter
  4. After you do this, the tool will automatically begin to scan your system of any inconsistencies. Wait patiently until the initial scan is complete.
    Running the Windows Update troubleshooter

    Note: The Troubleshooter will go to work and determine whether any of the repair strategies included with it are a match for the updating problem you’re currently dealing with.

  5. Once a viable repair strategy is found, you will be presented with a new window in which you can click on Apply this fix to apply the recommended fix.
    Applying the recommended fix

    Note: Depending on the fix that the troubleshooter recommends, you might need to follow a series of additional instructions to enforce the recommended fix.

  6. After the fix is applied, restart your computer and see if the issue is resolved once the next startup is complete.

If the error code 0X800F0982 is still occurring when you attempt to install the pending update or the Windows Update troubleshooter didn’t find a viable repair strategy, move down to the next potential fix below.

2. Resetting the WU component

If the issue is being caused by a WU glitch or cache issue, this procedure should allow you to install the update that was previously failing with the error 0X800F0982.

Several affected users have also confirmed that after they followed the steps below they were able to install the failing update with no issues whatsoever.

Here’s a quick guide on resetting every WU component manually from an elevated Command Prompt:

  1. Press Windows key + R to open up a Run dialog box. Then, type the ‘cmd’ inside the text box and press Ctrl + Shift + Enter to open up an elevated Command Prompt.
    Opening a CMD prompt

    Note: When you see the UAC (User Account Control) window, click Yes to grant administrative privileges.

  2. Inside the elevated Command Prompt, input the following commands in the same order to reset all Windows update components:
    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    ren C:\Windows\System32\catroot2 catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver
  3. Once every command is inputted successfully, close the elevated command prompt and restart your computer to see if the issue has been resolved once the next startup sequence is complete.

If the same issue is still occurring when you attempt to install a pending update, move down to the next method below.

3. Force the installation of the update via Powershell

If a simple reset of your Windows Update component didn’t fix the issue in your case, you might be able to bypass the error entirely by forcing the update via Powershell.

We’ve identified several user reports that managed to fix the 0X800F0982 error by opening up an elevated Powershell window and deploying a command that forces any pending to install automatically.

Follow the instructions below to download & install the pending Windows update via Powershell:

  1. Press Windows key + R to open up a Run dialog box. Inside the text box, type ‘powershell’ and press Ctrl + Shift + Enter to open up an elevated Powershell window with admin access.
    Opening a Powershell window

    Note: If you’re prompted by the UAC (User Account Control), click Yes to grant admin access.

  2. Inside the elevated Powershell window, type ‘wuauclt.exe /UPDATENOW‘ and press Enter to force the pending update to install.
  3. After the update installed, restart your computer and check the WU screen to see if there are any pending updates still.

Kamil Anwar

Kamil is a certified MCITP, CCNA (W), CCNA (S) and a former British Computer Society Member with over 9 years of experience Configuring, Deploying and Managing Switches, Firewalls and Domain Controllers also an old-school still active on FreeNode.