How to Fix the “Unable to Register” Error on Discord?

“Unable to Register” error occurs when Discord’s security system detects suspicious activity, blocking the account creation process. The most common cause of this issue is entering an age under 13. Discord’s terms of service prohibit users under the age of 13 from creating accounts, so if you fall into this category or accidentally entered an incorrect age, you won’t be able to register.

This error may also occur if the email address you’re trying to register with is already associated with an existing Discord account. Discord allows only one account per email address.

Additionally, Discord may reject certain email domains, particularly corporate or non-standard ones (e.g., yourname@companydomain.com or yourname@customdomain.net), labeling them as invalid during registration.

In this article, we’ll guide you through the steps to prevent this issue from occurring in the first place.

1. Make Sure to Enter Correct Date of Birth

As mentioned earlier, entering an age below 13 violates Discord’s policy. Discord strictly prohibits users under the age of 13 from creating accounts to comply with legal regulations, such as the Children’s Online Privacy Protection Act (COPPA).

If you are under 13 or accidentally enter an incorrect date of birth, you will not be able to create a Discord account. To successfully register, ensure that the date of birth you enter reflects an age of 13 or older. Double-check this information before submitting.

2. Use the Incognito Tab

Using an incognito tab can help resolve issues related to cached data, third-party extensions, or corrupted autofill information. When you open an incognito tab, your browser starts a fresh session without loading any previously stored data, which can eliminate conflicts caused by failed registration attempts.

This method is particularly useful if you suspect that your browser’s cache or extensions are interfering with Discord’s registration process.

To try this, open your browser’s incognito mode (usually found in the menu or by pressing Ctrl + Shift + N on Windows or Cmd + Shift + N on Mac), then visit Discord’s website and attempt to register again.

If incognito window doesn’t open by pressing the hotkeys, try this:

1. Open Your Browser (we are using Google Chrome for demonstration) and click the three-dot menu in the top-right corner.
2. Here, select New Incognito Window or New Private Window from the drop down menu.
   

3. Clear Browser Cache and Cookies

If you’re trying to create a Discord account through a browser, clearing the cache and cookies related to Discord can help resolve the issue. Corrupted or outdated data stored in your browser may interfere with the registration process. By clearing this data, your browser will fetch fresh information from Discord’s servers when you visit discord.com, ensuring there’s no corrupted data that could trigger the “Unable to Register” error.

1. Open Google Chrome and navigate to Settings.
2. From the left panel, select Privacy and security.
3. Click on Site settings.
4. Scroll down and select View permissions and data stored across sites.
5. In the search bar, type discord.com and click the delete icon (trash bin) next to it.
6. Finally, click Delete to confirm the action.

4. Use a Different Network

If the issue persists, try switching to a different network connection. Discord may temporarily block your IP address after multiple failed registration attempts, which can prevent you from creating an account.

Additionally, some Internet Service Providers (ISPs) may impose restrictions on certain services, including Discord, which could interfere with the registration process.

Switching to another network—such as a mobile hotspot, a different Wi-Fi network, or even a public network—can help bypass these restrictions and resolve the error.

If you’re using a VPN, consider disabling it temporarily, as VPNs can sometimes trigger Discord’s security systems and block registration attempts.

5. Try a Different Browser or Device

As a final step, you can try using a different browser or device. This helps determine whether the issue is caused by a specific browser extension, cached data, or built-in protections that might be interfering with Discord’s registration process.

Switching to a different device or browser ensures a fresh environment with default settings, which can often resolve the problem.

If the issue persists despite these steps, we recommend reaching out to Discord Support. Their team can provide personalized assistance and investigate why you’re unable to create an account on Discord.