How to Fix Twitch White Screen Issue?

The white screen in Twitch most commonly occurs due to browser-related issues, such as an outdated cache or conflicting extensions. Additionally, issues with browser hardware acceleration settings can also lead to graphical glitches like the white screen issue.

In this article, we have compiled a list of solutions to resolve this issue.

Quick Troubleshooting Methods

  • Refresh your web browser: This can often resolve issues that come from your browser or system. Refresh by pressing CTRL + R on your keyboard.
  • Log out and log back into Twitch: This can resolve server-side problems and internal bugs.
  • Restart your device: This can resolve issues with your device’s internal operations.
  • Avoid using VPNs: Using a VPN or proxy server to access Twitch may sometimes produce the white screen issue. If so, we recommend accessing Twitch without a proxy or VPN.

1. Check Twitch Server Status

Checking Twitch Server Status can help determine if the problem is on your end or if it’s a larger issue with Twitch’s services. If Twitch’s servers are down or experiencing interruptions, it could be the reason behind the white screen issue. By confirming the status, you can avoid troubleshooting your own devices unnecessarily and be informed about any service-wide problems that Twitch may be working to resolve.

Check the Twitch server status on their official website.

2. Try a Different Browser

Switching to a different browser can help determine if the problem is specific to the one you are currently using. Each browser interprets web content and runs web applications slightly differently due to varying built-in features and support mechanisms. Therefore, if a compatibility issue or a fault within your primary browser is causing the white screen on Twitch, using an alternative browser that does not share the same problem could resolve the issue.

If Twitch works correctly on another browser, it likely suggests that the issue resides with the settings, extensions, or cache of the original browser, not with Twitch’s service.

3. Remove Unwanted Extensions

Removing unwanted extensions can resolve this problem because these add-ons may interfere with the web page’s code, causing it to malfunction or fail to load correctly. Some extensions might have bugs, conflict with Twitch’s services, or even be designed to delay normal operation.

By eliminating these potential sources of conflict, you can ensure a cleaner browsing environment, allowing Twitch to load without extension-related interruptions or errors.

  1. Launch the affected browser (for example, Google Chrome).
  2. Open the menu by clicking on the three vertical dots at the top right corner, then select Extensions from the dropdown.
  3. Choose Manage Extensions.
  4. A list of all installed extensions will be displayed.
  5. Remove each unwanted extension by selecting the Remove button next to it.

4. Enable JavaScript

Enabling JavaScript is essential because Twitch relies on it to load and display dynamic content such as live streams, interactive menus, and chat functionality. Disabling JavaScript can prevent these elements from functioning correctly, resulting in a white screen. By making sure that JavaScript is enabled in your browser, you restore Twitch’s ability to perform its essential features, potentially resolving the issue.

  1. Open the browser (i.e., Google Chrome).
  2. Navigate to Settings by clicking on the three horizontal dots in the top-right corner.
  3. In the settings, scroll down and click on Privacy and security.
  4. Select Site settings.
  5. Find and click on JavaScript.
  6. Make sure JavaScript is enabled; a blue circle indicates it is on.

5. Turn Off Hardware Acceleration

Turning off Hardware Acceleration can help resolve the Twitch white screen issue by disabling the use of your computer’s graphics processing unit (GPU) for certain tasks. This change forces the browser to rely completely on the central processing unit (CPU), which can eliminate conflicts or bugs related to graphics rendering that might cause the white screen to appear.

If the issue is resolved after turning this setting off, it suggests there was a problem with how the browser was interacting with the GPU when trying to display Twitch content.

  1. Within your browser, click on the three vertical dots and navigate to Settings.
  2. Scroll down on the settings page and select System.
  3. Locate Use hardware acceleration when available and turn off the setting.
  4. Relaunch your browser for the changes to take effect.

6. Clear Browser Cache

Clearing your browser cache can solve the issue because it removes temporary files and data that your browser stores. Sometimes, this cached data can become outdated or corrupt, which may interfere with how websites are displayed or function. By clearing the cache, you eliminate any problematic data, potentially resolving display and loading issues, and allowing Twitch to load fresh, up-to-date content.

  1. Click on the three vertical dots in the upper-right corner of your browser and select Settings.
  2. In the settings menu, scroll down to the Privacy and Security section.
  3. Select Clear browsing data.
  4. Choose the desired time range, make sure the necessary boxes are checked, and press the Clear Data button to proceed.

Hamza Mohammad Anwar

Hamza Mohammad Anwar is an intermediate JavaScript web developer with a focus on developing high-performance applications using MERN technologies. His skill set includes expertise in ReactJS, MongoDB, Express NodeJS, and other related technologies. Hamza is also a Google IT Certified professional, which highlights his competence in IT support. As an avid problem-solver, he recreates errors on his computer to troubleshoot and find solutions to various technical issues.