FIX: Toshiba Laptops Black Screen

A laptop powering up to a black screen can be indicative of a lot of things. This can happen all of a sudden with the laptop freezing and can be hard to diagnose. If you are getting beeping noises from the laptop (or are getting some signs of the PC booting up) then you can try the tips and tricks mentioned in this article that should definitely help you out.

Most of the time the issue is caused by the collection of electric charge within the laptop interior (We will discuss methods in detail for this below)  but some of the time, the reasons can be a lot more chronic like LCD or motherboard related issues.

The following methods will guide you throughout the process of fixing your laptop if it powers up but all you see is a black screen.

Method 1: Electric Discharge

In this method, we will be discharging the laptop completely and then turning it back on to see if we solve the problem:

  1. Turn your computer off by long-pressing the start button.
  2. Now remove the battery from the back of the computer. (If you don’t have a removable battery, please see method 2)
  3. Once again long-press the start button for around 60 seconds.
  4. Release the button now and plug the computer into a power source.
  5. Press the start button again and you should now get the display back.
  6. Turn the computer off and put the battery back in.
  7. Turn the computer back on again.
  8. If this doesn’t work for you the first time, try to repeat all the steps mentioned above for at least 4 times. If you get no results even after trying methods 3 and 4, try our method 5 to diagnose what the actual issue is.

Method 2: Electric Discharge for Laptops without Removable Batteries

If your laptop doesn’t have a removable battery, then you should try the following steps:

  1. Press the power button to shut off your computer but don’t take your finger off the button even when the computer has completely turned off. Keep it placed there for another 60 seconds.
  2. Now release the key and turn the computer back on after waiting for 10 seconds.
  3. If this doesn’t work for you and method 3 and 4 don’t too, then try the method 5 to try to diagnose the actual issue.

Method 3: Shift + F8 Power

This is another method that has worked on specific models for some users.

  1. Turn your laptop off by pressing the power button.
  2. Remove the battery from the laptop and once again long-press the power button for around 60 seconds.
  3. Now plug the battery back in and long-press the Shift, F8 and power keys together for another 60 seconds.

Method 4: Using the Power, Function (Fn) and F5 Keys

This is one last method you can try and see if the problem gets solved. The “power”, “fn” and “F5” key method could work especially if you have a Toshiba device. Try these steps:

  1. Turn your laptop off.
  2. Long press the power button for around 60 seconds.
  3. Now press and keep a hold of the power, the function (fn) and the F5 keys for a maximum of 60 seconds.
  4. Repeat step 3 at least 3-4 times before stopping.
  5. If this method didn’t work for you either then you can try the last method where we discuss diagnosing the issue for more chronic cases.

Method 5: Diagnose the Issue

If none of the above methods work for you, then the problem can possibly be a little more severe. You will either have you to troubleshoot your laptop yourself or take it in for service. Try these steps for some basic diagnosing of the issue:

  1. Get your hands on an external monitor (You can purchase one or lend one if you don’t own any) and connect it to your laptop.
  2. Power your laptop on and if you see the display, then either your LCD is at fault or the cables that connect with it are malfunctioning.
  3. If you don’t see any display then the problem is most probably with your memory or the motherboard in general. At this stage, you will have to disassemble your laptop to further investigate. You can search a specific tutorial for your laptop’s model and follow it to
  4. Check if your RAM is properly installed.
  5. If the BIOS battery needs a replacement or not.

If you don’t feel confident in proceeding with the disassembly yourself then you can contact the support center for your manufacturer for expert help and guidance.

ABOUT THE AUTHOR

Kevin Arrows


Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. His contributions to the tech field have been widely recognized and respected by his peers, and he is highly regarded for his ability to explain complex technical concepts in a clear and concise manner.

Comments

17
    MW
    Max Willis Jul 31, 2017

    I have a Toshiba Satellite C655D-S5300 It won’t show anything on the screen nor will it power on. Is there any other solutions? It won’t charge either.

    T
    Thomas C. Wells, P.E. Sep 5, 2017

    My Aunt’s Toshiba Satellite L655D-S5050 does not get much further than starting the cooling fan during the boot process. The screen stays totally dark and the hard drive seems too quiet. If I put a Boot CD in the optical drive, it will access the drive for a little while. I hooked up to an external monitor to no avail and I pulled the hard drive and tested it as an external drive on a different PC where it performed flawlessly. (All of my Aunt’s files are now backed up using TeraByte Drive Image Backup.) So I googled the issue and ended up here and tried steps 1, 3 & 4 and I have done most of 5 including a check to insure that the memory cards are in place. => I am not familiar with a dead BIOS battery keeping the display from working at all. Is this a real possibility? When the BIOS battery is dead, shouldn’t the PC still display something? Ideally a PC should got into BIOS settings and ask if you want to boot with the defaults or similar. Note: I suspect that the PC’s big removable battery is problematic because it seemed to get rather warm too quickly but I don’t think that should keep the display from working…. (especially when booting without the battery!) Interesting to note that the only other comment here is from the owner of a very similar Toshiba Satellite!

      AF
      Amber Flowers Mar 29, 2018

      Did you ever figure this out? I’m having similar issue.

    JL
    jlk Aug 30, 2018

    I have a toshiba satellite and it powers on normally sometimes, but most of the time when turning on the screen is black although the computer itself is on. The F8 thing has worked sometimes for me, but I will try the other solutions and report back

    SW
    Shane Warren Author Aug 28, 2019

    If you can boot into Bios, try to increase the amount of video memory. if you cant it might mean a hardware failure and the CMOS battery might need to be replaced

    Reply
    SW
    Shane Warren Author Sep 29, 2019

    If it doesn’t boot up, I’m afraid there is a high chance of a hardware issue. I would start with the motherboard or the PSU.

      AF
      Amber Flowers Sep 30, 2019

      Thank you for replying. I still have not determined the issue with mine. The screen went black while using it. I swapped the RAM and it fixed it temporarily. Then it went off again. It will restart, with all sounds and lights as usual, but with the screen black. I left it alone a couple weeks where I purchased a new laptop and it started up normally (screen working). Not sure what the deal is.

        SW
        Shane Warren Author Oct 1, 2019

        Most probably a faulty Motherboard if you think it is worth it, take it in for service.

    YA
    yarshko Nov 7, 2020

    my dads toshiba satellite L500-19x is starting but i can only see the top of the screen, and im scared that if i connect it to my acer c22-820 aio with hdmi it will break my pc aswell, any solutions?
    if so email me. karzan.kadir@hotmail.co.uk

      MZ
      Muhammad Zubyan Author Nov 9, 2020

      No, It won’t break your PC you can try if it works fine with your other PC.

    CH
    Charlene Holden Feb 3, 2021

    I have an older Toshiba L750. I am able to get screen to sign in. Once signed in my screen is black. Any thoughts/remedies? I have removed battery power, etc as in method 1 but not working.

      MZ
      Muhammad Zubyan Author Feb 5, 2021

      Try booting into safe mode and check if you still get the display here is how you can boot into safe mode:-

      1. When you are at the Sign-in screen, click on the Power button and hold the Shift button then press “Restart”.
      2. Once your PC restarts it should be on the “Choose an option” screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
      3. Now your computer will restart again, After that, you’ll see a list of options here select “Safe mode with networking”

      If you need more details about safe mode here is the detailed article about it: https://appuals.com/how-to-start-windows-10-in-safe-mode/

      If you are getting the display in safe mode it’s most likely that your graphics driver is corrupted and you will have to re-install it. In your case, it’s Intel HD 3000. Stay in the Safe mode and head over to this website on your default browser “https://sudo.to/2d2” Then download the driver. Once the driver is downloaded simply Install it like a program and restart your computer. If you are getting the display then great. However, if you aren’t getting the display let me know so I can guide you further.

      Reply
    TO
    Tom Feb 11, 2021

    I have an issue with my toshiba laptop its a pretty old laptop i dont know the model but i know it was created in 2011. My issue is that i can see the toshiba logo then in a couple of second its just a slight black color on the monitor, i waited about 5 minutes and pressed on the keyboard then it starts to make a loud beping noise its not a long beep but its very annoying and it just keeps doing that if i press some thing like space bar and others. It some how turned one on e but it was very slow so i turned it off and then the same story again. Could iget some help with this problem I’d be really helpful.

      MZ
      Muhammad Zubyan Author Feb 11, 2021

      It seems like a hardware issue it’s either your RAM or Hard drive I suggest you to send it to a technician.

    AN
    Angie May 19, 2021

    I tried method 3 and my laptop made a beeping sound. What does that mean? The screen still doesn’t come on.

      MZ
      Muhammad Zubyan Author May 20, 2021

      Method Number 3 basically power-cycles your whole laptop you don’t have to worry about the beep. Is your laptop screen working fine now? Also, the beep is made when you are clicking something when the laptop is still loading the BIOS check to see if that’s the case for you.

    LS
    Linda Stern Oct 22, 2022

    I can not thank you enough for this. I was about to throw away my computer. You saved the computer and saved me a lot of money! Thank You So Much!