5 Easy Ways to Fix Spotify Error Code Access Point 22

The Access 22 error code is an issue exclusive to the PC and Mac versions of the Spotify app. It appears every time a user tries to sign in to their Spotify account, indicating that the user can only access the app if they have the premium version of Spotify. However, users with premium subscriptions have also faced this error, which makes one thing clear: it has nothing to do with having a premium subscription.

In this post, we will go over the main causes of the Access 22 issue and provide step-by-step solutions to each of these problems. So, if you stay with us until the end, you’ll have your Spotify up and running in no time.

Access 22 Error Code

What Causes the Spotify Access 22 Error?

One of the main causes of the Access 22 error is using an outdated version of the Spotify app on your computer system. Although the exact cause hasn’t been identified yet, a Spotify moderator suggested that the issue is sometimes linked to using a version of the Mac or Windows app released before April 2021. Apart from that, a few other causes can be:

  • Connectivity problems can also be a major cause of the error. Unstable internet connections can disrupt connectivity to the Spotify servers, leading to such errors. Network congestion and weak internet connections are also factors to consider.
  • Using a VPN can also cause the Access 22 error as it may trigger security measures within the Spotify app that block access. If you are connected to a region where Spotify is unavailable, you won’t be able to access it on your system either.
  • While cached files can improve your experience by making things load faster, they can also cause minor bugs and errors. This means that having too many cached files or outdated cached data can be a concern.

How to Fix the Spotify Access 22 Error?

While the Spotify Access 22 Error can be frustrating to encounter, several workarounds and fixes can help you get back to enjoying your music quickly. Let’s have a closer look at all 5 fixes.

1. Update Spotify

Since the most common cause of the issue is an outdated app version, the first fix you should try is updating your Spotify to the latest version available. Here’s a step-by-step guide on how to update your Spotify on Windows and Mac:

  1. Open the Spotify app on your Windows or Mac.
    Open Spotify
  2. Click on the three-dot menu in the top-left corner of the Spotify window.
    Click on the menu
  3. From the drop-down menu, navigate to Help > About Spotify.
    Click on About Spotify
  4. A new window will pop up, displaying the current version of Spotify. If an update is available, you should see a prompt to update Spotify.
    Your current version
  5. If you see a prompt, click on it and wait for the update to download.
    Download the Update
  6. Once the update is complete, restart Spotify, and you should be good to go.

↪ Manually Updating Spotify

You can also manually update Spotify through their website. First, uninstall Spotify by navigating to “Settings” and then “Apps“. Scroll down to find Spotify in the list of apps and click “Uninstall“. After the uninstallation is complete, visit the official Spotify website, download the latest version of the app, and install it on your system.

Settings > Installed Apps

↪ Updating Spotify from the Microsoft Store

If you downloaded Spotify from the Microsoft Store, you can also update it from there by following these steps:

  1. Type in Microsoft Store in the Windows Search bar and open it.
    Open Microsoft Store
  2. Next, head to your Library from the bottom-left corner and click on Apps.
    Head over to your library
  3. Click on Get Updates to check for updates for all installed apps, including Spotify.
    Check For Updates
  4. If Spotify is listed among the apps with available updates, click on the update button next to Spotify to download and install the latest version.

2. Alternative — Use the Spotify Web Player

If you have updated your Spotify app and are still facing the issue, a quick and simple way to avoid the Access 22 error is to use the Spotify web player instead of the Spotify desktop app. The Spotify web player can be accessed through your browser, and since it updates every time you refresh it, you will no longer face the Access 22 error.

However, there are some downsides to using the web player. First and foremost, the web player doesn’t support offline playback, so you can’t listen to songs without the internet. Additionally, the performance is not on par with the desktop app.

3. Diagnose Your Internet Connection

If you don’t want to sacrifice performance and features by using the web player, the next step you can take to make your Spotify app work is to ensure your internet is working smoothly. Check the signal bars you are receiving on your phone, and if you have a wifi connection, make sure you are not too far away from the router, as wifi signals get weaker with distance.

Not a normal speedtest result, the connection is extremely unstable according to the result.
Internet Speed Test

You can perform online speed tests like Fast.com and Ookla to check how well your internet is performing. For PC and laptop users, we recommend setting up a wired connection as it’s far more stable and faster compared to a wireless one.

4. Clear Cache Data

If you’re using the latest version of the app and still facing the Access 22 error, it could be because of corrupted cache data in the Spotify app. Corrupted cache data can cause your application to think you are using an older version of the app, hence causing the Access 22 error.

To fix this problem, you will need to clear the cache data. Here is a step-by-step guide to clearing the cache from your Spotify app:

  1. Launch the Spotify app and click on your profile in the top right corner.
    Click on your profile icon
  2. From the drop-down menu, click on Settings.
    Select Settings
  3. Next, navigate to the storage section.
    Navigate to Storage
  4. Finally, click the clear cache button to remove previously cached data. Once done, restart Spotify and see if the issue still shows up.
    Clear cached data

5. Re-install Spotify

If all the other methods fail, it could be that the problem is deep-rooted in the files of your application. For that, you’ll need to re-install the Spotify app.

↪ For Windows

For Windows users, we have already discussed the steps to uninstall and reinstall your Spotify app in Step 1. You can revisit those instructions and follow the steps to reinstall the Spotify app on your Windows computer.

↪ For Mac

For Mac users, start by opening a Finder window. From there, navigate to “Applications” in the left sidebar. Locate Spotify, right-click on it, and select “Move to Trash“. Afterward, download and install a new copy of Spotify from the official website on your Mac.

Uninstall Spotify on Mac

Enjoy Error-Free Music

Encountering errors while trying to listen to music, especially when you want to relax, can be frustrating. While troubleshooting on your own can be annoying, it becomes less of a hassle when the steps are easy, simple, and quick. We hope the steps outlined in our article helped you fix the error with ease. Happy streaming!

If you continue experiencing issues after following these steps, consider reaching out to Spotify support for more personalized assistance. They can help address more complex problems or errors specific to your account or device. Additionally, always ensure that your system software is up to date, and regularly clear cache files to maintain optimal app functionality.

Remember, maintaining a reliable internet connection and using the latest version of the app can significantly reduce the occurrence of errors and enhance your overall Spotify experience. Enjoy seamless music streaming without any hindrances!

ABOUT THE AUTHOR

Hamid Murtaza


Whether it’s troubleshooting technical issues or breaking down the Internet culture, Hamid is there to make it simple for his readers. With a deep passion for writing, Hamid loves to explore different ways to convey ideas using his words. When not problem-solving, you can find him making streaks on Duolingo.