How to Resolve the White Screen Error in Roblox?

Players who attempt to launch the game sometimes run into the Roblox White Screen Glitch error. Instead of the standard game graphics, users are met with a blank, white screen. This malfunction can arise unexpectedly, hindering the gaming experience.

Outdated or incomplete graphics drivers are the most frequent cause of this issue, as they may result in rendering failures that lead to a white screen. Other contributing factors include software conflicts, corrupted Roblox files, browser problems, or Windows issues. Roblox server errors or network connectivity problems may also be to blame.

Multiple restarts of the game may resolve the issue. If not, consider the following solutions:

Preliminary Fixes

  • Disable Third-party Antivirus: Sometimes, third-party antivirus software can interfere with the proper functioning of applications and games. Disabling it temporarily might correct a white-screen crash error.
  • Reinstall DirectX: Corrupted DirectX files can impede game performance and lead to errors. Learn how to reinstall DirectX here.
  • Update Windows: An outdated version of Windows could be causing the problem. Check for the latest system updates and upgrade when necessary. Discover how to update Windows here.

1. Basic Check

Rebooting your device or browser can often fix temporary issues like this error. Doing so can help clear up minor glitches and get your game back up and running. Shut down Roblox, turn off your system for a few minutes, and then power it back on. If you’re utilizing a web browser to play Roblox, close and reopen it.

2. Clear Cache

Cached data can sometimes become corrupted or outdated. Clearing the cache removes temporary files that may be the culprit behind the white screen issue.

  1. Open your browser and select the three vertical dots in the upper right corner.
  2. Choose Settings from the dropdown menu.
  3. Scroll to the Privacy and Security section.
  4. Click on Clear browsing data.
  5. Select the appropriate time range, make sure the necessary boxes are ticked, and hit the Clear Data button.

3. Try a Different Browser

If the browser in use has compatibility issues or problems with its cache, switching browsers may solve the problem. Install a different web browser like Google Chrome, Firefox, Microsoft Edge, or Safari. Also, review any extensions that might be affecting your primary browser. Access the Roblox website using the new browser to see if the game loads correctly.

4. Compatibility Mode

Windows Compatibility Mode allows running programs that are designed for previous Windows versions on your current operating system like an older version of the software.

  1. Right-click the Roblox desktop shortcut and choose Properties.
  2. Click on the Compatibility tab.
  3. Tick the Run this program in compatibility mode for: box.
  4. Select the Windows version that previously worked well with the program.
  5. Click Apply, then OK to save changes, and try launching Roblox again to see if the error persists.

5. Update Graphics Drivers

A white screen can occur due to outdated or problematic graphics drivers. Ensure your GPU drivers are current by visiting the manufacturer’s website for the latest updates.

Avoid using the device manager and instead use your GPU manufacturer’s applications (like Nvidia GeForce Experience or AMD Radeon Software) to ensure you’re getting the correct drivers for your graphics card.

  1. Open your GPU manufacturer’s software (e.g., Nvidia GeForce Experience or AMD Radeon Software).
  2. Go to the Drivers section.
  3. Click on Check for updates, then select Download and Install.
  4. After the update, restart your PC and try accessing Roblox to see if the issue has been resolved.

For further help, contact the Roblox Support team.


Muhammad Zubyan

Muhammad Zubyan is a certified Google IT Support Professional with over 7 years of extensive experience. He has worked on more than 1500 computers, gaining valuable insights that enable him to detect and troubleshoot any complicated root cause of Windows-related issues and errors. In addition to managing Appuals as a Senior Editor, he is currently developing his own Game Optimization program that caters to both gamers and casual users alike.